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8.9
Very Good
From 3,619 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
9.0
Meal
8.9
Location
9.0
Service and Facilites
9.0
People often mention about Hotel Santika Premiere Malang
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Staff Friendliness (76)
Room Space (76)
Taste (76)
Variety (76)
Bedroom (71)
Hotel Area (68)
Family Friendly (66)
Distance to City Center (63)
Accessibility (63)
Bathroom (62)
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Traveler Reviews Hotel Santika Premiere Malang
Number of reviews per page
20
40
Customer reviews
AA
Andry A.
10.0
/10
Reviewed 6 day(s) ago
I havent stay at Santika for long. Since it's own. by indigenous Indonesian group of company, I look down to the image. But since. I stay in Santika Malang, my perception is changing. Easy to connect to decency WIFI, the ambiance and the friendliness and helful staff is what impressed me. About Food variety and many local food are what made Santika Famous since the old days, keep it up
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Accommodation's Reply
22 Aug 2025
Dear Mr /Mrs Andry A,
Thank you for staying with us and posting this valuable comments at Hotel Santika Premiere Malang, we aim to provide our guests with comfortable and enhanced experiences which we hope we have made your stay a memorable one. Therefore, we are very appreciate to hear that you had a great time in Malang with us. We look forward to the opportunity to welcome you again on your next trip to Malang. We hope that you will have more wonderful experiences to your next visit.
Warmest regards,
Zainuddin
General Manager
Hotel Santika Premiere Malang
BA
Bambang A. S.
Staycation
10.0
/10
Reviewed 1 week(s) ago
Santika Premiere Malang is my top choice if stay in Malang, the ambients are suitable for me and my family
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Accommodation's Reply
20 Aug 2025
Dear Mr /Mrs Bambang A.S.,
Thank you for staying with us and posting this valuable comments at Hotel Santika Premiere Malang, we aim to provide our guests with comfortable and enhanced experiences which we hope we have made your stay a memorable one. Therefore, we are very appreciate to hear that you had a great time in Malang with us. We look forward to the opportunity to welcome you again on your next trip to Malang. We hope that you will have more wonderful experiences to your next visit.
Warmest regards,
Zainuddin
General Manager
Hotel Santika Premiere Malang
H***n
Business
8.5
/10
Reviewed 2 week(s) ago
It was a pleasure to stay at this hotel and of course it would be very nice if I visit Malang to stay at Hotel Santika.
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Accommodation's Reply
12 Aug 2025
Dear Mr /Mrs, Thank you for staying with us and posting this valuable comments at Hotel Santika Premiere Malang, we aim to provide our guests with comfortable and enhanced experiences which we hope we have made your stay a memorable one. Therefore, we are very appreciate to hear that you had a great time in Malang with us. We look forward to the opportunity to welcome you again on your next trip to Malang. We hope that you will have more wonderful experiences to your next visit. Warmest regards, Zainuddin General Manager Hotel Santika Premiere Malang
N***n
Business
10.0
/10
Reviewed 2 week(s) ago
If you're in Malang, stay here. The hospitality is undeniable, the menu is varied and delicious. You can rent hotel bicycles for free, so you can cycle around Malang.
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Accommodation's Reply
12 Aug 2025
Dear Mr /Mrs, Thank you for staying with us and posting this valuable comments at Hotel Santika Premiere Malang, we aim to provide our guests with comfortable and enhanced experiences which we hope we have made your stay a memorable one. Therefore, we are very appreciate to hear that you had a great time in Malang with us. We look forward to the opportunity to welcome you again on your next trip to Malang. We hope that you will have more wonderful experiences to your next visit. Warmest regards, Zainuddin General Manager Hotel Santika Premiere Malang
B***g
Staycation
10.0
/10
Reviewed 3 week(s) ago
The hotel is very well maintained and clean... all the staff from receptionist, housekeeping to security are very helpful and friendly.
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Accommodation's Reply
08 Aug 2025
Dear Mr /Mrs,
Thank you for staying with us and posting this valuable comments at Hotel Santika Premiere Malang, we aim to provide our guests with comfortable and enhanced experiences which we hope we have made your stay a memorable one. Therefore, we are very appreciate to hear that you had a great time in Malang with us. We look forward to the opportunity to welcome you again on your next trip to Malang. We hope that you will have more wonderful experiences to your next visit.
Warmest regards,
Zainuddin
General Manager
Hotel Santika Premiere Malang
BF
Bambang F.
Staycation
9.7
/10
Reviewed 3 week(s) ago
The hotel is well maintained and very "homey", all staff from housekeeping to security are very helpful and friendly.
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Accommodation's Reply
05 Aug 2025
Dear Mr./Ms. Bambang F, Thank you very much for your positive review. We are very happy to hear that your stay at Hotel Santika Premiere Malang and your vacation in Malang were very comfortable and enjoyable, especially with the facilities we provide. We look forward to welcoming you back to Hotel Santika Premiere Malang for another opportunity! Best regards, Zainuddin, General Manager, Hotel Santika Premiere Malang
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B***g
Staycation
9.4
/10
Reviewed 3 week(s) ago
The hotel is well maintained and comfortable, all staff and security officers are very helpful and friendly, the check in and check out process is easy…highly recommended
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Accommodation's Reply
05 Aug 2025
Dear Sir/Madam, Thank you very much for your positive review. We are very happy to hear that your stay at Hotel Santika Premiere Malang and your vacation in Malang were very comfortable and enjoyable, especially the facilities we provide. We look forward to welcoming you back to Hotel Santika Premiere Malang for another opportunity! Warm regards, Zainuddin, General Manager, Hotel Santika Premiere Malang
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B***g
9.7
/10
Reviewed 3 week(s) ago
Recommended hotel that is comfortable and close to everywhere (city center), all staff and security officers are very helpful and communicative
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Accommodation's Reply
05 Aug 2025
Dear Sir/Madam, Thank you very much for your positive review. We are very happy to hear that your stay at Hotel Santika Premiere Malang and your vacation in Malang were very comfortable and enjoyable, especially the facilities we provide. We look forward to welcoming you back to Hotel Santika Premiere Malang for another opportunity! Warm regards, Zainuddin, General Manager of Hotel Santika Premiere Malang
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G***n
Leisure
10.0
/10
Reviewed 4 week(s) ago
Comfortable atmosphere, friendly service, and a wide variety of food. Check-in and check-out were straightforward. Bringing your car and parking felt safe with the attendants, and there was no charge for leaving. Thank you.
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Accommodation's Reply
29 Jul 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed your stay with us, from the hotel atmosphere and the staff service to the speedy check-in and check-out process. We also appreciate your appreciation for the secure and free parking. Reviews like this really motivate us to continue providing the best service to every guest. We look forward to your next visit to Hotel Santika Premiere Malang. Best regards, Zainuddin, General Manager, Hotel Santika Premiere Malang
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G***n
10.0
/10
Reviewed 5 week(s) ago
The room is spacious and comfy.
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Accommodation's Reply
21 Jul 2025
Dear Mr/Mrs, Thank you for staying with us and posting this valuable comments at Hotel Santika Premiere Malang, we aim to provide our guests with comfortable and enhanced experiences which we hope we have made your stay a memorable one. Therefore, we are very appreciate to hear that you had a great time in Malang with us. We look forward to the opportunity to welcome you again on your next trip to Malang. We hope that you will have more wonderful experiences to your next visit. Best Regards, Zainuddin General Manager Hotel Santika Premiere Malang
JS
Jihan S. D.
9.1
/10
Reviewed 6 week(s) ago
I’m on a business trip here for a week. The staff are really helpful, and the food is always amazing.
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Accommodation's Reply
17 Jul 2025
Dear Mrs Jihan S, Thank you for staying with us and posting this valuable comments at Hotel Santika Premiere Malang, we aim to provide our guests with comfortable and enhanced experiences which we hope we have made your stay a memorable one. Therefore, we are very appreciate to hear that you had a great time in Malang with us. We look forward to the opportunity to welcome you again on your next trip to Malang. We hope that you will have more wonderful experiences to your next visit. Best Regards, Zainuddin General Manager Hotel Santika Premiere Malang
d***y
10.0
/10
Reviewed 6 week(s) ago
Good room, good food, good staff
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Accommodation's Reply
15 Jul 2025
Dear Mr/ Mrs, Thank you for staying with us and posting this valuable comments at Hotel Santika Premiere Malang, we aim to provide our guests with comfortable and enhanced experiences which we hope we have made your stay a memorable one. Therefore, we are very appreciate to hear that you had a great time in Malang with us. We look forward to the opportunity to welcome you again on your next trip to Malang. We hope that you will have more wonderful experiences to your next visit. Best Regards, Zainuddin General Manager Hotel Santika Premiere Malang
A***g
Leisure
10.0
/10
Reviewed 7 week(s) ago
Very comfortable family room, top floor, close to everywhere
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Accommodation's Reply
15 Jul 2025
Dear Mr/ Mrs, Thank you for staying with us and posting this valuable comments at Hotel Santika Premiere Malang, we aim to provide our guests with comfortable and enhanced experiences which we hope we have made your stay a memorable one. Therefore, we are very appreciate to hear that you had a great time in Malang with us. We look forward to the opportunity to welcome you again on your next trip to Malang. We hope that you will have more wonderful experiences to your next visit. Best Regards, Zainuddin General Manager Hotel Santika Premiere Malang
K***a
Leisure
10.0
/10
Reviewed 7 week(s) ago
It's always a pleasure to come back to this hotel. Next door is Indomaret and Lawson. Across the street is Soto Bang Oya, it was really good when Malang was cold yesterday.
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Accommodation's Reply
10 Jul 2025
Dear Sir/Madam, Thank you for taking the time to share your experience with us. We greatly appreciate your review and are delighted to have welcomed you to our hotel. Your feedback is invaluable and helps us continually improve our service and guest experience. We hope you enjoyed your stay, and we look forward to welcoming you back again soon. If you have any further suggestions or feedback, please do not hesitate to contact us. Best regards, Zainuddin, General Manager, Hotel Santika Premiere Malang
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RA
Robby A.
Leisure
10.0
/10
Reviewed 8 week(s) ago
A comfortable and friendly hotel that is clean and close to access to tourist attractions.
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Accommodation's Reply
05 Jul 2025
Dear Mr./Mrs. Robby, Thank you for taking the time to share your experience with us. We greatly appreciate your review and are delighted to have you at our hotel. Your feedback means a lot to us and helps us to continuously improve the quality of our service and guest experience. We hope you enjoyed your stay, and we look forward to welcoming you back again in the future. If you have any other suggestions or feedback, please do not hesitate to contact us. Warm regards, Zainuddin. General Manager. Hotel Santika Premiere Malang
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G***i
Leisure
10.0
/10
Reviewed 8 week(s) ago
definitely come back to stay at Shantika Malang
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2 people find it helpful
Accommodation's Reply
05 Jul 2025
Dear Sir/Madam, Thank you for taking the time to share your experience with us. We greatly appreciate your review and are delighted to have you at our hotel. Your feedback means a lot to us and helps us to continuously improve the quality of our service and guest experience. We hope you enjoyed your stay, and we look forward to welcoming you back again in the future. If you have any other suggestions or feedback, please do not hesitate to contact us. Warm regards, Zainuddin. General Manager. Hotel Santika Premiere Malang
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RW
Rahardian W. W.
10.0
/10
Reviewed 8 week(s) ago
It's already good if Santika has canned food from the room
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Accommodation's Reply
05 Jul 2025
Dear Mr./Mrs. Rahardian, Thank you for taking the time to share your experience with us. We greatly appreciate your review and are delighted to have you at our hotel. Your feedback means a lot to us and helps us to continuously improve the quality of our service and guest experience. We hope you enjoyed your stay, and we look forward to welcoming you back again in the future. If you have any other suggestions or feedback, please do not hesitate to contact us. Warm regards, Zainuddin. General Manager. Hotel Santika Premiere Malang
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Dermawan C.
Business
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is friendly and fast to respond when needed, breakfast has many variations and is all delicious.
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Accommodation's Reply
05 Jul 2025
Dear Mr./Mrs. Dermawan, Thank you for taking the time to share your experience with us. We greatly appreciate your review and are delighted to have you at our hotel. Your feedback means a lot to us and helps us to continuously improve the quality of our service and guest experience. We hope you enjoyed your stay, and we look forward to welcoming you back again in the future. If you have any other suggestions or feedback, please do not hesitate to contact us. Warm regards, Zainuddin. General Manager. Hotel Santika Premiere Malang
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Antonio A.
Leisure
9.1
/10
Reviewed 9 week(s) ago
the atmosphere is nice and comfortable,
but there are things that need to be checked again
such as in the room I got
the hairdryer didn't work and the wifi in the room was slow,
the food is delicious and the hotel atmosphere is pleasant.
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Accommodation's Reply
05 Jul 2025
Dear Mr./Mrs. Dermawan, Thank you for taking the time to share your experience with us. We greatly appreciate your review and are delighted to have you at our hotel. Your feedback means a lot to us and helps us to continuously improve the quality of our service and guest experience. We hope you enjoyed your stay, and we look forward to welcoming you back again in the future. If you have any other suggestions or feedback, please do not hesitate to contact us. Warm regards, Zainuddin. General Manager. Hotel Santika Premiere Malang
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MD
Maisca D.
Business
10.0
/10
Reviewed 10 week(s) ago
Never disappointed when staying at this hotel. Since arriving, the service from the security guard, FO staff, and staff on duty are very friendly and helpful. Every time I pass by the staff while walking, I am always greeted in a friendly manner. The condition of the room is always good and clean, the food is also delicious and varied. Will always recommend this hotel if there are friends or relatives who will visit.
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1 people find it helpful
Accommodation's Reply
05 Jul 2025
Dear Mr./Mrs. Maisca, Thank you for taking the time to share your experience with us. We greatly appreciate your review and are delighted to have you at our hotel. Your feedback means a lot to us and helps us to continuously improve the quality of our service and guest experience. We hope you enjoyed your stay, and we look forward to welcoming you back again in the future. If you have any other suggestions or feedback, please do not hesitate to contact us. Warm regards, Zainuddin. General Manager. Hotel Santika Premiere Malang
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Number of reviews per page
20
40
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