E***a

Transit

8.2

/10

Reviewed 7 day(s) ago

Comfortable and clean hotel, friendly staff and affordable price.

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E***a

Transit

8.2

/10

Reviewed 7 day(s) ago

Comfortable and clean hotel, friendly staff and affordable price.

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E***a

Transit

8.5

/10

Reviewed 7 day(s) ago

The staff is friendly and very helpful, the rooms are clean and the prices are affordable.

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Dini A. A.

10.0

/10

Reviewed 1 week(s) ago

Very convenient, close to the toll gate.

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A***a

Staycation

10.0

/10

Reviewed 1 week(s) ago

The hotel is clean, the rooms are quite spacious, and it's easy to access the mall. Breakfast is tasty but lacks variety. The swimming pool is recommended.

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s***a

9.1

/10

Reviewed 1 week(s) ago

Overall, it's good: good location, good service. But the bed smells, I apologize. My child and I had trouble sleeping because the pillows, sheets, and blankets smelled unpleasant. The towels smelled the same. It's a shame, as it's a favorite hotel for me to visit my child at boarding school in BSD.

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R***n

Staycation

8.4

/10

Reviewed 2 week(s) ago

The room was nice, but the lighting was a bit confusing. The food wasn't very varied and the taste was just average.

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E***a

Leisure

6.4

/10

Reviewed 2 week(s) ago

Time to change the bed linen, pillow, and towel with new ones!!! 😩

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M***d

10.0

/10

Reviewed 4 week(s) ago

Very comfortable, especially when bringing the family.

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M***a

10.0

/10

Reviewed 6 week(s) ago

Nice, comfortable. Food is very good.

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Aldha S.

Staycation

10.0

/10

Reviewed 9 week(s) ago

Comfortable and pleasant, is one of the main goals of staying.

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Robbyusuf

Leisure

9.3

/10

Reviewed 9 week(s) ago

Okay, I'll be back sometime.

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Accommodation's Reply

24 Jul 2026

Dear Valued Guest, Greetings from Swiss-Belhotel Serpon - BSD. Thank you so much for sharing your wonderful experience during your recent stay. We are delighted to offer you the perfect accommodation for your business or leisure travels. We appreciate your satisfaction with our services and facilities as we adapt to this new normal. We hope you enjoy the comfort and convenience of Swiss-Belhotel Serpon, including our location, service, and helpful staff throughout your stay. We look forward to welcoming you again in the future and send our best wishes from Serpon. Sincerely, Ria Andrini, General Manager

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D***i

10.0

/10

Reviewed 10 week(s) ago

Recommended location close to the toll road. Friendly service.

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2 people find it helpful

Accommodation's Reply

24 Jul 2026

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Deni K. P.

10.0

/10

Reviewed 10 week(s) ago

The service is good and satisfying, great.

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Accommodation's Reply

24 Jul 2026

Dear Valued Guest, Greetings from Swiss-Belhotel Serpon - BSD. Thank you so much for sharing your wonderful experience with us recently. We are delighted that we provided the perfect accommodation for your business or leisure travels at Swiss-Belhotel Serpon - BSD. We appreciate your satisfaction with our services and facilities as we adapt to this new normal. We hope you enjoy the comfort of Swiss-Belhotel Serpon, including our convenient location, excellent service, and helpful staff throughout your stay. We look forward to welcoming you again in the future and send our best wishes from Serpon. Sincerely, Ria Andrini, General Manager

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Ratna D.

Transit

9.1

/10

Reviewed 11 week(s) ago

Stayed here again while waiting for our connecting flight. Airport shuttle service is available. The room was comfortable, but perhaps more attention could be paid to cleanliness. We will stay here again on our next trip.

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1 people find it helpful

Accommodation's Reply

24 Jul 2026

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M***d

Staycation

8.8

/10

Reviewed 11 week(s) ago

It was a good stay here. The service was good, and the room was clean. However, the Wi-Fi in my room wasn't very strong and the signal wasn't very good, making it a bit difficult to connect. The breakfast selection wasn't great, as other hotels in this class offer a wide variety. Overall, the room was quite soundproof and the air conditioning was cool.

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1 people find it helpful

Accommodation's Reply

24 Jul 2026

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Herry

Staycation

8.4

/10

Reviewed 18 week(s) ago

The room was quite comfortable, but the room faced the railway and the passing trains made a very loud noise.

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Accommodation's Reply

24 Jul 2026

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C***a

Staycation

8.6

/10

Reviewed 20 week(s) ago

Smelly bathroom towels, breakfast lacks variety and taste

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Accommodation's Reply

12 May 2026

Dear Valued Guest, Greetings from Swiss-Belhotel Serpon - BSD. Thank you so much for sharing your wonderful experience during your recent stay. We are delighted to offer you the perfect accommodation for your business or leisure travels. We appreciate your satisfaction with our services and facilities as we adapt to this new normal. We hope you enjoy the comfort and convenience of Swiss-Belhotel Serpon – from its location to our excellent service and helpful staff – throughout your stay. We look forward to welcoming you again in the future and send our best wishes from Serpon. Sincerely, Ria Andrini, General Manager

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y***i

Staycation

9.3

/10

Reviewed 21 week(s) ago

Very nice hotel with very friendly staff <3. Rooms were very clean and comfortable, staff was also very considerate and nice! Would book again 10/10

1 people find it helpful

Accommodation's Reply

05 May 2026

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V***a

9.4

/10

Reviewed 22 week(s) ago

The room space is very good, the staff is very friendly, and the location is very good.

1 people find it helpful

Accommodation's Reply

05 May 2026

Dear Guests, We extend our heartfelt greetings from all of us at Serpont - BSD. Thank you so much for taking the time to share your valuable feedback about your stay. Whether for business or leisure, Serpont - BSD strives to provide our guests with the best possible accommodation experience. We are delighted to hear that you were satisfied with our services and facilities as you return to your daily routine. We are honored that our excellent location, outstanding service, and attentive staff ensured a comfortable stay. We look forward to welcoming you back again. Sincerely, General Manager, Lea Andrini

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Swiss-Belhotel Serpong

Overall Ratings & Reviews Swiss-Belhotel Serpong

8.8

8.8

8.5

8.7

8.6

Traveler Reviews Swiss-Belhotel Serpong