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Opa Hotel Palembang
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Overall Ratings & Reviews Opa Hotel Palembang
Traveloka (1,569)
8.5
Very Good
From 1,569 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.4
Meal
8.3
Location
8.5
Service and Facilites
8.4
People often mention about Opa Hotel Palembang
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Staff Friendliness (59)
Bedroom (59)
Ambiance (55)
Bathroom (50)
Accessibility (42)
Hotel Area (42)
Distance to City Center (41)
Taste (40)
Surroundings (38)
Room Space (37)
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Traveler Reviews Opa Hotel Palembang
Number of reviews per page
20
40
Customer reviews
NG
Ndowet G.
10.0
/10
Reviewed 4 day(s) ago
It really makes the comfort grow back
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Accommodation's Reply
06 May 2026
Dear Mr./Ms. Ndowet G, Sincerely, OPA Hotel Palembang. Thank you for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving for the best possible service. We look forward to welcoming you back on your next stay. The Management, OPA Hotel Palembang
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A***I
8.5
/10
Reviewed 7 day(s) ago
Steady and comfortable, good service.
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Accommodation's Reply
02 May 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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F***a
10.0
/10
Reviewed 1 week(s) ago
The room is comfortable, safe, clean, the price is okay and cheap, in my opinion it is very worth it.
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Accommodation's Reply
30 Apr 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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SM
Serli M.
Staycation
8.5
/10
Reviewed 2 week(s) ago
Highly recommended, there's Netflix, but it's a shame there aren't any drinks.
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Accommodation's Reply
28 Apr 2026
Dear Ms./Mrs. Serlie M, Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best service. We hope to welcome you back for your next stay. The Management, OPA Hotel Palembang
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F***i
8.5
/10
Reviewed 2 week(s) ago
The staff are all friendly, satisfactory, the rooms are also okay, there are no problems, the price is affordable.
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Accommodation's Reply
28 Apr 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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E***a
Business
9.7
/10
Reviewed 4 week(s) ago
Recommended for those who are currently or will be going on a business trip or traveling
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3 people find it helpful
Accommodation's Reply
13 Apr 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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RC
Romi C.
9.7
/10
Reviewed 4 week(s) ago
Good, comfortable to live in too
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Accommodation's Reply
09 Apr 2026
Dear Mr. Romi C., Sincerely, OPA Hotel Palembang. Thank you for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our room, service, and facilities. This review is an encouragement to our team to continue providing the best service. We hope to welcome you back for your next stay. The Management, OPA Hotel Palembang
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f
febriyanti
Staycation
6.8
/10
Reviewed 4 week(s) ago
Cleanliness should be improved. The pool is only open until 3 p.m., which is a shame. Breakfast lacks variety, with porridge and eggs missing.
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Accommodation's Reply
13 Apr 2026
Dear Mr. Febriyanti, Warm greetings from OPA Hotel Palembang. Thank you for your review and feedback. We apologize if the cleanliness, pool opening hours, and breakfast variety did not meet your expectations during your stay. This feedback is very important to us, and we will immediately contact the relevant teams to improve cleanliness, check facility opening hours, and add more variety to the breakfast menu in the future. We sincerely hope to welcome you back to OPA Hotel Palembang for a better experience. The Management, OPA Hotel Palembang
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Verified Traveler
Staycation
10.0
/10
Reviewed 5 week(s) ago
Everything is okay, service is okay, room is okay, comfort is okay...
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Accommodation's Reply
08 Apr 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We hope to welcome you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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Verified Traveler
9.4
/10
Reviewed 5 week(s) ago
It's quite worth it for the price, but the only downside is that you can't get the hotel slippers when you're there.
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Accommodation's Reply
08 Apr 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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I***h
8.5
/10
Reviewed 6 week(s) ago
Very comfortable and complete facilities, the pool also has hot water
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1 people find it helpful
Accommodation's Reply
27 Mar 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We hope to welcome you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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D***i
Business
8.5
/10
Reviewed 6 week(s) ago
Nice room, close to food stalls
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Accommodation's Reply
27 Mar 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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A***n
10.0
/10
Reviewed 7 week(s) ago
Very impressive and very comfortable.
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Accommodation's Reply
27 Mar 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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N***i
Leisure
7.9
/10
Reviewed 7 week(s) ago
This was my first time staying here, I was given a room on the 1st floor, but it turns out the nicer rooms are on the 2nd and 3rd floors, so that's it, so I won't regret it, so the facilities are good so we'll be impressed and come back again.
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Accommodation's Reply
24 Mar 2026
Dear Valued Guest, It is with pleasure that we, OPA Hotel Palembang, would like to express our gratitude for your review and feedback. We apologize if your first stay was not satisfactory, particularly regarding the room location. We greatly appreciate this feedback, as it will serve as a basis for our future evaluations. We would like to clarify that each floor has different characteristics and advantages, but we understand that guest needs may vary. In the future, you may make special requests (such as floor or room type) during booking, and we will do our best to accommodate them based on room availability. We are also committed to continuously improving the quality of our facilities and services to ensure every guest has a pleasant and memorable stay. We hope to welcome you back to OPA Hotel Palembang for an even better experience. Sincerely, The Management, OPA Hotel Palembang
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c***a
10.0
/10
Reviewed 7 week(s) ago
Nice room, neat, friendly, helpful staff
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1 people find it helpful
Accommodation's Reply
23 Mar 2026
Dear valued guest, this is the Opa Palembang Hotel. We extend our warmest greetings. Thank you for your review and for choosing our hotel. We are delighted to hear that you were satisfied with our rooms, services, and amenities. Your valuable feedback is the driving force behind our staff's efforts to provide the best possible service. We look forward to seeing you again on your next visit. Sincerely, The Management of Opa Palembang Hotel
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Verified Traveler
Leisure
9.1
/10
Reviewed 7 week(s) ago
My first time at Opa Hotel, I was quite impressed by the friendliness of the front desk staff, especially Ms. Chelsea who was very friendly, and the security was also friendly. I said the food lacked taste and the menu was not varied enough (because I like cooking and have tried several hotel dishes as well as foreign dishes), as well as the drinks, the juice was very sour, and on which day the drinks were tasteless/bland. I think the surroundings of the hotel are quite complete, there is a laundry, a fairly complete supermarket with affordable/cheap prices, and there are also lots of food/snacks...
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1 people find it helpful
Accommodation's Reply
18 Mar 2026
Dear Valued Guest, It is with pleasure that we at OPA Hotel Palembang are pleased that you were satisfied with the service of our staff, especially Chelsea, and the room service we provided. We will forward your compliments to the team to motivate us to continue providing the best service. We apologize for the unpleasant experience regarding the quality of the food and beverages. Your feedback regarding the rice, the taste of the food, the variety of the menu, and the quality of the juice is very important to us. We will immediately investigate this with the kitchen team to improve the quality, taste, ripeness, and variety of our food to better meet guest expectations. Thank you for helping us grow. We hope to welcome you back again with an even better experience next time. Sincerely, OPA Hotel Palembang
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Verified Traveler
Leisure
9.7
/10
Reviewed 8 week(s) ago
Starting from the staff at the front especially Mbak Chelsea, they are very friendly. The room service is also good, only the food is wow.... the rice is half cooked, the taste is also not right (because I also like to cook), please combine the food variations more so that it looks good & the juice is also very sour, lacking in taste & please change the juice flavors, for example today the guava, pineapple, orange juice should not be sour. Thank you...
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1 people find it helpful
Accommodation's Reply
18 Mar 2026
Dear Valued Guest, We are pleased to inform you from OPA Hotel Palembang that we are delighted that you were satisfied with the service of our staff, especially Chelsea, and the room service we provided. We will forward your compliments to the team to motivate us to continue providing the best service. We apologize for the unpleasant experience regarding the quality of the food and beverages. Your feedback regarding the rice, the taste of the food, the variety of the menu, and the quality of the juice is very important to us. We will immediately investigate this with the kitchen team to improve the quality, taste, ripeness, and variety of our food to better meet guest expectations. Thank you for helping us grow. We hope to welcome you back again with an even better experience next time. Sincerely, OPA Hotel Palembang
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Fara s. B.
10.0
/10
Reviewed 9 week(s) ago
Comfortable, clean rooms, cheap booking prices and easier too
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Accommodation's Reply
18 Mar 2026
Dear Ms./Mrs. Fara S.B., Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, service, and facilities. Your review is an encouragement to our team to continue providing the best service. We hope to welcome you back for your next stay. The Management, OPA Hotel Palembang
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Tardiansyah
Leisure
9.4
/10
Reviewed 11 week(s) ago
A very comfortable hotel to relax after traveling hundreds of kilometers Solo Touring Garut - Palembang 👍
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2 people find it helpful
Accommodation's Reply
25 Feb 2026
Dear Ms./Mrs. Tardian Shah, Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our room, service, and facilities. Your review is an encouragement to our team to continue providing the best service. We hope to welcome you back for your next stay. The Management, OPA Hotel Palembang
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R***i
Leisure
10.0
/10
Reviewed 11 week(s) ago
Good facilities, nice hotel especially the swimming pool.
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Accommodation's Reply
20 Feb 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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Number of reviews per page
20
40
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