6.6
Pleasant
From 1,906 reviews
Cleanliness

7.0

Room Comfort

6.6

Service and Facilites

7.4

Traveler Reviews Playabachata

Number of reviews per page
20
40
Top reviews
Dominick Joseph
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Alexandria kept my room spotless. The staff overall were very friendly. The staff at the 24hr bar and the evening lobby bar were terrific. The grounds crew did a good job of keeping the beach free of seaweed. The food was good and tasty, and the wait staff was terrific. The nightly entertainment was also very good.
Melissa
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was amazing
EVA
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was ok ask for a blanquet never get it
marilyn
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hello Since we got there was a nightmare We check out before because they couldn’t solve the problems in the room and we request to be change to another room but they did not do anything about it. We also tried to move to senator and pay the difference but they told us that was nothing available . We are very disappointed about this location. We do not recommend it at all.
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Mildred
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Some of them, some no kind, the bedroom the bathtub no comfortable, need to remodel it
Myriam
icon-
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room cleanliness was unsatisfactory (strands of hair everywhere in the bathroom on the floors and walls). Curtains had many many holes that let in the light from outside.
Robert
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms are comfortable and functional, though somewhat dated. Housekeeping was generally good, with occasional inconsistencies. Maintenance issues were minor and did not significantly impact the stay, but some areas would benefit from modernization.
Edickson
icon-Leisure
Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room didn't have a soap dispenser to shower. Leak in the bathroom ceiling. No enough tables to seat for luch, I had to eat standing up at the bar. For check in, I got to the hotel one hour earlier and they did not allow me to wait in the parking lot or reception. The bathtub paint was coming off. I will never go back to this hotel.
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Denise
icon-with Friends
with Friends
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Yeah
Osamah
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fair for cost..not many options for food. Ended up eating dinner off resort twice for a change. Rooms were decent, staff was nice. Overall its fine..would i go again? Probably not
Alejandro
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Is good
Lionel
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

clean room, staff
David
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The food was great the staff was very nice and the beach was cool with banana boat was good price i will be coming back with my family
gladys
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Yes very professional
Victor
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Spotless room, great service, great food!
Leyshack
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Rooms need updating, especially bathrooms. Staff was warm and friendly. Food needs to be covered due to flies, especially in the outside restaurant. Lights went out and took a long time to return, as a resort there should be systems in place to avoid power outages.
Luis
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was clean n outdated plugs. But otherwise great, the food was great and service was great.
Yajaira
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent
anthony
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was overpriced for one night only since we were stranded by our flight cancellation. At first the ocean view room looked comfortable so we left for a while and came back to water leaking from ceiling light fixture all over bathroom vanity and floor. We informed the front desk and they said they would take care of it so we went for supper. We came back several hours later and nothing was done. The towels I used to wipe vanity and floor were still there and the pails I used to catch water were unmoved. In short nothing was done but the leaking stopped on its own. We asked for some kind of discount and we were going home so could not wait. Will we get something? Anthony and Leah Martin
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Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The staff, services
Number of reviews per page
20
40