LS
Lily S.
Leisure
8.8
/10
Reviewed 2 day(s) ago
Strategic location, friendly staff. Rooms are not very spacious and comfortable enough. Cleanliness could be improved. Amenities are incomplete. TV has Netflix, HBO, and Disney, but you have to log in with your own account. There is a water dispenser in the hallway. There are many cafes and eateries around the hotel.
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Accommodation's Reply
12 Jun 2026
Dear Ms. Lily S, Thank you for taking the time to review your stay with us. We are delighted to hear that you enjoyed the hotel's excellent location, the friendliness of the staff, and the easy access to various cafes and restaurants nearby. We also appreciate your comments regarding the comfort of the room and the water dispenser in the hallway. We apologize if the cleanliness of the room and amenities did not meet your expectations. We have forwarded your feedback to the relevant team for evaluation and improvement. We will continue to improve our cleanliness standards and inspect our room amenities to provide a better stay for all our guests. Thank you for your interest and feedback. Reviews like this are very valuable to us in improving the quality of our service and amenities. We hope to welcome you again in the future for a more comfortable and memorable stay. Sincerely, Himawan Arya Saptaji, Assistant Front Office Manager
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