8.9
Very Good
From 2,092 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

8.9

Location

9.1

Service and Facilites

9.1

People often mention about The Botanica Sanctuary
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Ambiance (103)
Staff Friendliness (102)
Bedroom (101)
Bathroom (94)
Hotel Area (93)
Surroundings (89)
Family Friendly (84)
Variety (81)
Room Space (78)
Taste (77)
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Traveler Reviews The Botanica Sanctuary

Number of reviews per page
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40
Customer reviews
Aulia P. y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The playground doesn't have many toys and isn't very spacious, but the breakfast activity is cool. The kids feel at home, and the mom can have breakfast in peace. This is my second time staying here.
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M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
the service during check-in was very friendly and helpful in the check-in process. The place is nice, clean and comfortable for family gatherings, there is also a separate place for prayer which is rare in hotels 👍.
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Hermin S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The hotel is amazing as always. The weather is always breeze cool. The kids' pool is very warm. Breakfast was top-notch! A lot of options and tastes great!
1 people find it helpful
Accommodation's Reply
11 Jun 2025
"Dear Valued Guest, We would like to thank you for sharing this superb feedback about your recent stay at The Botanica Sanctuary. We are truly delighted to have had you as our guest. We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at The Botanica Sanctuary. Naturally yours, Handy Bunardy General Manager"
Riansyah R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The best experience. Good view, delicious meal.
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Accommodation's Reply
05 Jun 2025
"Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I took a loft room, but the bathroom is really please lol because it is separated between the shower room and the toilet, but the problem is the door slides alternately with those who are using the toilet. It's really torturous, if only it could be fixed even though the purpose is aesthetic.
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1 people find it helpful
Accommodation's Reply
04 Jun 2025
"Dear Valued Guest, Thanks for leaving us your feedback. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"
rakhmat r.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very recommended for staycation. 🥇
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Accommodation's Reply
04 Jun 2025
"Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"
S***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
THIS IS JUST 5 STARS SATISFACTORY
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Accommodation's Reply
04 Jun 2025
"Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"
SARCE F. R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is very comfortable, the staff is also friendly. Very satisfied with the service of Hotel Botanica.
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2 people find it helpful
Accommodation's Reply
30 May 2025
"Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"
A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
very friendly staff help with parking
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3 people find it helpful
Accommodation's Reply
30 May 2025
"Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"
Z***L
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is very aesthetic, the room is homey, the view is nice, I happened to stay in a unique corner, the facilities are complete, the breakfast is very varied from domestic to international. Hopefully I can visit longer if I go to Bogor. The suggestion is maybe to add a play area for children, because there is only a playground near the restaurant
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1 people find it helpful
Accommodation's Reply
30 May 2025
"Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"
Arfan K. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Everything is good, I have stayed here many times and never get bored, I have tried all the rooms.
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1 people find it helpful
Accommodation's Reply
30 May 2025
"Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"
Heri Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
A beautiful hotel near the safari park,,,a memorable experience bringing the family to stay here
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1 people find it helpful
Accommodation's Reply
21 May 2025
"Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"
M***M
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Hotel staff are very friendly. provide explanations to guests who want to check in, we happened to stay on a long weekend so the room availability was quite full. so we walked around the hotel area. there are quite a lot of games there are Mini Golf, Badminton, Fun Futsal, Archer, and Pinball Target, besides that there is a cold, warm and hot swimming pool.. we will come back again if we have free time. thank you Botanica
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2 people find it helpful
Accommodation's Reply
21 May 2025
"Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"
T***r
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Overall, the hotel was good, but the taste of the food can improve. Breakfast was okay, but dinner can be improved.
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Accommodation's Reply
21 May 2025
"Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 5 week(s) ago
Clean. Good food. Friendly too. I happen to like Indo food. But unfortunately the small room is written premier 32 m, for a fairly high price. (But it seems small. 3 meters x 8. Very narrow.), the soundproofing is not good. Noisy neighbors next door. Only when we checked out, we were called all the time. We also know what time we have to leave. We follow the rules too. Too rigid sometimes for how things are. Thank you.
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1 people find it helpful
Accommodation's Reply
21 May 2025
"Dear our Valued guest, Thank you for taking the time to share your input with us. We truly value your feedback as it helps us improve and provide a better experience for all our guests. If there’s anything else you’d like to share, please don’t hesitate to reach out. We hope to have the pleasure of welcoming you back soon!"" Sincerely yours, Handy Bunardy General Manager"
D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It's fun, all the facilities are really great
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Accommodation's Reply
21 May 2025
"Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 5 week(s) ago
It's been my 3rd staycation here. It's really comfortable and fun. The last time I celebrated my wife's birthday and wrote a special request, it turned out to be granted, I was so happy! Top service, especially thank you very much Kak Devi (ORO) for your support in helping to surprise my wife's birthday 🙏🏻
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1 people find it helpful
Accommodation's Reply
21 May 2025
"Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"
Christine A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
really happy to stay here.. fragrant, clean, the staff is super friendly and helpful..
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1 people find it helpful
Accommodation's Reply
15 May 2025
"Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"
Desi K. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
This hotel is really good, I am very satisfied with the hotel facilities. I want to extend, but the rooms are full because there are so many interested people... next time I will come here again...
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1 people find it helpful
Accommodation's Reply
21 May 2025
"Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"
E***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The most aesthetic hotel is friendly and very complete. There are several exciting activities around. I really feel at home here. The food is delicious👍🏻
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Accommodation's Reply
07 May 2025
"Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"
Number of reviews per page
20
40