Dear Valued Guest, Front One King Tuban Hotel would like to express our gratitude for taking the time to write a review and share your experience staying at Front One King Tuban. We are pleased to hear that you enjoyed the spacious Presidential Suite, its amenities, and the friendliness and courtesy of our staff. However, we apologize for any inconvenience you experienced regarding the cleanliness of the linens, pillowcases, towels, sofa, and amenities such as hand soap and shampoo. These did not meet our expected service standards. We will immediately forward your feedback to the housekeeping team and relevant departments for evaluation and improvement, particularly focusing on checking the cleanliness of linens, furniture, and amenities prior to guest arrival. Thank you for your interest, feedback, and appreciation of our staff. We greatly appreciate the opportunity to improve and provide a better guest experience in the future. We look forward to welcoming you back to Front One King Tuban Hotel with even better service. Sincerely, The Management Team, Front One King Tuban Hotel
