Dear Mr/Mrs.Tri, Thank you for your wonderful review.We are happy to hear that you enjoyed our hotel and found our staff friendly and helpful. We look forward to welcoming you again soon. Warm regards, Hotel Management

Dear MR/Mrs.Tri, Thank you for your wonderful review.We are happy to hear that you enjoyed our hotel and found our staff friendly and helpful. We look forward to welcoming you again soon. Warm regards, Hotel Management

Dear Mr.Nurhadi, Thank you for your kind review.We are delighted to know that you enjoyed our exceptional service and exotic views. We look forward to welcoming you back for another memorable stay. Warm regards, Hotel Management

Dear Mr/Mrs KN, Thank you for your lovely review.We are delighted to hear that our friendly staff, comfortable room, and spacious accommodation made your stay enjoyable. We truly appreciate your support and look forward to welcoming you back soon. Warm regards, Hotel Management

Dear Mr.Fransiscus, Thank you for your wonderful review.We are delighted to know that you enjoyed our spacious, clean, and comfortable room.We are also pleased that the complimentary room upgrade made your first stay with us even more memorable. We truly appreciate your support and look forward to welcoming you back again soon. Warm regards, Hotel Management

Dear Mr.Ya, Thank you for your amazing review.We are delighted to hear that you enjoyed the complimentary upgrade to our Crystal Suite and that our friendly staff, comfortable room, cool air conditioning, and hotel facilities made your stay memorable. Your kind words mean a lot to us.We look forward to welcoming you back for another exceptional stay. Warm regards, Hotel Management

Dear Mr/Mrs.Na Thank you for your kind review.We are delighted to know that you enjoyed your stay and are planning to visit us again.We look forward to welcoming you back soon. Warm regards, Hotel Management

Dear Mr.Seftiyan, Thank you for your kind review. We are very pleased to hear that you enjoyed the friendliness of our staff and found the room quiet and comfortable for resting. Your satisfaction is very important to us, and we truly appreciate your positive feedback. We look forward to welcoming you back for another pleasant stay in the future. Best Regards, The Crystal Resort Nusa Dua

Dear Mrs.Arinka Thank you for taking the time to share your feedback with us. We truly appreciate your kind words about our friendly staff, however we sincerely apologize for the inconvenience you experienced during your stay. We regret that you did not receive proper assistance when locating your room and that the issue with the toilet shower jet was not handled promptly by our engineering team. Please be assured that your comments have been shared with the related departments as this is certainly not the level of service we aim to provide, especially for a five-star hotel experience. Your feedback is very valuable to us as it helps improve our service and guest experience. We hope to have another opportunity to welcome you back and provide you with a much better stay in the future. Best Regards, The Crystal Resort Nusa Dua

Dear TA, Thank you for sharing your wonderful experience with us. We are delighted to hear that you and your family enjoyed your stay in our spacious Jacuzzi room, especially the children. It is also great to know that your room was ready upon your early arrival and that our location near Nusa Dua Beach and other attractions added convenience to your trip. We truly appreciate your kind words about our family-friendly atmosphere and the friendliness of our staff. We look forward to welcoming you and your family back for another enjoyable stay in the future. Best Regards, The Crystal Resort Nsua Dua

Dear Pak Budhi, Thank you for your kind review. We are very happy to hear that you enjoyed your stay and appreciated the friendliness of our staff. We will be sure to pass your special thanks to Mr. Wawan for assisting you and making your experience even more memorable with the room upgrade to our suite. Your kind words mean a lot to us, and we look forward to welcoming you back again soon. Best Regards, The Crystal Resort Nusa Dua

Dear Guest, Thank you for bringing this matter to our attention, and we sincerely apologize for the frightening experience you encountered during your stay. We are truly relieved to hear that no one was injured. Please be assured that guest safety is our top priority, and we have immediately shared your feedback with our engineering and maintenance team for a thorough inspection and necessary repairs to prevent this from happening again. We truly appreciate your concern and valuable feedback, as it helps us improve the safety and comfort of our hotel facilities. Thank you once again for informing us, and we hope to have the opportunity to welcome you back with a much safer and better experience in the future. Best Regards, The Crystal Resort Nusa Dua

Dear EO, Thank you for taking the time to share your feedback with us.We truly appreciate your suggestions and observations regarding the shower water pressure, lift button responsiveness, and lighting in the men's restroom near the pool area.Please be assured that our engineering team has been informed and will follow up on these matters for improvement. We also appreciate your concern regarding guest comfort and public area etiquette.Our team will pay closer attention to ensure a comfortable environment for all guests staying at the hotel. Your feedback is very valuable to help us improve our facilities and services.We hope to welcome you again for a better experience in the future. Warm regards, Hotel Management

Dear Guest, Thank you for your kind review.We are delighted to hear that you found our staff friendly and enjoyed the fast check-in process.Your positive feedback means a lot to us and motivates our team to continue providing the best service. We look forward to welcoming you again on your next stay with us. Warm regards, Hotel Management

Dear Mr./Ms. Mn, Thank you for your review and compliments. We hope to welcome you back again soon. Sincerely, Crystal Management

Dear Mr.Karmadi, Thank you so much for your positive review. We're delighted to hear that your first stay with us was enjoyable, and we're also pleased to offer a complimentary upgrade to enhance your comfort. Best Regards, The Crystal Resort Nusa Dua

Dear Simon, Thank you very much for your positive recommendation and review. We're delighted to hear that you enjoyed your stay, especially the service from our friendly staff. Best Regards, The Crystal Resort Nusa Dua

Dear Simon, Thank you very much for your positive review. We're delighted to hear that you enjoyed our hotel and the friendliness of our staff. We're also pleased that our hotel's location made it easy for you to explore the Nusa Dua area and the surrounding toll roads. Thank you for your recommendation, and we look forward to welcoming you back on your next visit. Best Regards, The Crystal Resort Nusa Dua

Dear Guest, We are delighted to hear that you were satisfied with the friendliness of our staff.Regarding the jacuzzi in your room, we would like to inform you that the available jacuzzi uses water at normal temperature. Thank you for your understanding, and we look forward to welcoming you back for another enjoyable stay. Best Regards, The Crystal Resort Nusa Dua