Overall Ratings & Reviews Alma House

Traveloka (1)
Other sources (78)
8.8
Very Good
From 1 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

10.0

Meal

0.0

Location

8.0

Service and Facilites

10.0

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Traveler Reviews Alma House

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Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 day(s) ago
The staff were incredibly accommodating. Whenever I had a question, they were quick to respond and always happy to help. The location is fantastic, right in the heart of New Bahru with plenty of cafés and shops to explore, but surprisingly quiet and peaceful during our stay. Having a CS Fresh supermarket just below the hotel was also a huge plus, especially when travelling with a toddler. It made grabbing groceries and other essentials so convenient. The room was comfortable and had everything we needed. The only thing I'd suggest is having housekeeping a little more frequently, as it's currently only available on Tuesdays and Fridays. With a toddler, the room can get messy pretty quickly, so more regular cleaning would make the stay even better for families. Overall, we enjoyed our stay!
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Accommodation's Reply
31 Jul 2026
Dear Esteemed Guest, Thank you very much for taking the time to share your feedback. We are delighted to hear that our team was helpful and accommodating throughout your stay. We are also glad to know that you enjoyed the vibrant atmosphere of New Bahru, especially the convenience of having CS Fresh just downstairs, along with the many excellent cafes and dining options nearby. It is wonderful to hear that you found the room comfortable and spacious, with plenty of room for your toddler to play. We appreciate your feedback regarding the frequency of our housekeeping services. As a serviced apartment, stayover cleaning is scheduled twice a week on fixed days. With that said, we understand that families travelling with young children may benefit from more frequent cleaning, and we truly appreciate your suggestion as we continue looking for ways to improve our guest experience. Thank you once again for your kind review. We hope to be able to welcome you and your family back to Alma House again soon! Best Regards, Adli Adi Guest Experience Assistant Manager
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