Overall Ratings & Reviews Cihampelas Hotel 2

Dear Mr./Mrs. M*d,*Thank you for choosing Cihampelas Hotel 2 as your accommodation during your stay in Bandung. We appreciate the time you have taken to provide us with your valuable review and feedback. We apologize for any inconvenience you may have experienced regarding the room location, air conditioning temperature, and the problem with the TV remote. We also appreciate your patience while we handled this matter, and we are pleased to know that the replacement room better meets your expectations. We would like to convey that we are committed to providing the best service to all our guests, regardless of booking method. Your feedback is an important note for us to continue improving the quality of our facilities and services in the future. We look forward to welcoming you back in the future, with a much better experience. Sincerely, Cihampelas Hotel 2 Management

Dear Mrs. Rondang P., Thank you for staying at Cihampelas Hotel 2 and for sharing your review of your experience with us. We are pleased to know that you felt comfortable with the service of our staff and the pleasant atmosphere of the lobby. Your positive comments are an encouragement for our team to continue providing the best service. We also apologize for any inconvenience you experienced regarding the cleanliness of your room. Your feedback is a serious concern for our Housekeeping team, and we will follow up immediately to ensure a similar incident does not occur in the future. Thank you for your trust, and we look forward to welcoming you back with even better service and quality. Sincerely, Cihampelas Hotel 2 Management

Dear Mr. Rafi M. R., Thank you for entrusting your family with your stay at Cihampelas Hotel 2. We greatly appreciate your positive review, especially regarding our strategic location. We will continue to strive to improve the quality of our service so that you and your family will always have a pleasant stay on each subsequent visit. Sincerely, Cihampelas Hotel 2

Dear Mr./Ms. N*a, Thank you for giving us a perfect score and a very positive review for Cihampelas Hotel 2. We are delighted to know that you felt comfortable, calm, and safe during your stay, and that you found our hotel a cool and pleasant place to stay. This feedback motivates the entire team to continue to maintain a comfortable atmosphere and excellent service on every visit. Sincerely, Cihampelas Hotel 2

Dear Sir/Madam, Thank you for staying with us and leaving us a positive review. We are pleased to know that our front desk team was able to assist you promptly. We have noted your feedback regarding the hot water and the condition of the building for future evaluation and improvement. We look forward to welcoming you back again soon for an even better experience. Warm regards, CIhampelas Hotel 2

Dear Sir/Madam, Thank you for sharing your experience at our hotel and for your positive review. We are pleased to know that you found our location convenient. We apologize for any inconvenience regarding the signal in the basement and the Wi-Fi connection. We have forwarded this feedback to improve our service so that guests can enjoy better connectivity in all areas. We hope to welcome you back for an even more comfortable experience. Warm regards, Cihampelas Hotel 2

Dear Ms. Dina S., Thank you for choosing Cihampelas Hotel 2 as your place to stay during your business trip, and for giving us a perfect rating and a pleasant review. We are glad to know that you enjoyed your stay even though it was short. Thank you also for your suggestion regarding the Wi-Fi password information. This input is highly appreciated and will be followed up immediately to make it more informative for future guests. We hope that in the next opportunity you can stay longer and enjoy our facilities more fully. Warm regards, Cihampelas Hotel 2

Dear Mr. Reza P., Thank you for choosing Cihampelas Hotel 2 as your accommodation, and for giving us a constructive review and rating. We are pleased to know that you feel helped by the strategic location of our hotel. Regarding the input regarding the cleanliness of the bathroom, we apologize for the inconvenience felt and will immediately follow up on this with the housekeeping team so that it can be more optimal in the future. Hopefully we can welcome you back with a more comfortable and enjoyable stay experience. Warm regards, Cihampelas Hotel 2

Dear Sir/Madam, Thank you for your review and rating. We apologize for any inconvenience related to cleanliness during your stay at Cihampelas Hotel 2. Your input means a lot to us and we have conveyed it to the housekeeping team so that the cleanliness of the rooms and hotel facilities will be given more attention. We hope to welcome you back with a better stay experience on another occasion. Best regards, Management of Cihampelas Hotel 2

Dear Sir/Madam. Thank you very much for your recommendation and excellent rating for Cihampelas Hotel 2. We are very pleased to know that you are satisfied during your stay with us. Hopefully we can continue to provide the best service and be the main choice when visiting Bandung. We look forward to welcoming you back again in the future. Warm regards, Management of Cihampelas Hotel 2

Dear Sir/Madam, Thank you very much for sharing your experience while staying at Cihampelas Hotel 2 😊. We are very happy to hear that you felt comfortable, even though our hotel building is old. Cleanliness and comfort of the room are indeed our priority, and we also always try to provide responsive and responsible service when there are obstacles. Thank you also for your appreciation of the facilities we provide. Reviews like this mean a lot to us and are an encouragement to continue providing the best service. We look forward to welcoming you back on your next visit. May you always be healthy and happy 💙. Warm regards, Cihampelas Hotel 2

Dear Sir/Madam, Thank you for taking the time to give a review about your stay at Cihampelas Hotel 2. We are pleased to know that you felt comfortable with our strategic location, friendly staff, and comfortable room. Your feedback regarding cleanliness is also highly appreciated and we will follow up on it to improve in the future 🙏. Hopefully, on your next visit, you can feel the improvement in our service. See you again at Cihampelas Hotel 2, 💙. Warm regards, Cihampelas Hotel 2

Dear Sir/Madam, Thank you for this short but meaningful review 😊. We are very happy to know that you enjoyed your stay, and that the service from our staff was able to give a good impression. Such words are a great motivation for us to continue to provide the best service. We look forward to welcoming you back to Cihampelas Hotel 2. May you always be healthy and successful 💙. Warm regards, Cihampelas Hotel 2

Dear Sir/Madam, Thank you for your positive review. We are very happy to know that you feel that our hotel is strategically located and close to shopping centers such as Cihampelas Walk. An easily accessible location is indeed one of our advantages, and we are happy to be a comfortable choice for you 😊. We hope to welcome you back on your next visit. Don't hesitate to stay again if you are on vacation in Bandung 💙. Warm regards, Cihampelas Hotel 2

Dear Sir/Madam, Thank you for taking the time to give a brief review of your stay at Cihampelas Hotel 2. We are pleased to know that our hotel's peaceful atmosphere and well-maintained building conditions can provide comfort for you. Although the building is old, we continue to strive to maintain cleanliness and comfort so that it remains suitable and pleasant to live in 😊. We look forward to your return visit on the next occasion. May your days always be pleasant 💙. Warm regards, Cihampelas Hotel 2