We truly had the best nights here. All the staff were very welcoming, but one staff named David went the extra mile to help us with everything we need. Honestly, we felt comfortable and safe in Hanoi because of all the help. The breakfast is awesome, they have special local menu everyday and also international foods options for tourist. The room is very nice and clean. Even better, the hotel is near to most go to places for tourist. Hoan kiem lake, famous local foods, souvenir and other tourist spots. Thank you David and all the other staffs. Would definitely come back!