Villas in North Jakarta

Good service from staff yuuki thanks a lot for frre upgrade room thanks you.

Always come with new experiences once we are staying at this lovely hotel. Very welcoming staff start we are arrived, faster check in from front office and always nice, clean room we got it. This time we play tennis there and basket ball, so lovely experiences. Oh yah Sunlake has delicious F&B, you can get many variant food (local, westen and even middle east). That experiences may be you can't find at other hotel. Well Done Guys, see you on the staycation. God Bless y all.

Thank you for your service, totally enjoyed it me and my husband while spending time there 🙏.

Friendly staff and comfort room.

Music from the bar sounds too loud in the room until midnight.

Deket dr rmh, udah sih itu aja, tapi gak ada beeakfast.

Love love love this hotel so much! Very family friendly. Highest appreciation to all staffs who 's been extra nice, patient, and super friendly, especially to the kids. Will surely back to this hotel again next time. Thank you, mercure ancol!

This property really needs a serious upgrade to keep competitive with the surrounds hotels.

Nice hotel, very recommended, the staff are very polite and good person.

Kamar hotel oke, tapi ternyata sprei kotor, ada bekas sundutan rokok, dan robek cukup besar. Awalnya ga kelihatan karena di bagian bawah ketutup selimut, pagi tadi baru kelihatan ternyata sprei tidak layak. Makanan di restaurant kurang bervariasi dan rasanya cukup aja ga yg enak juga