Best Western Melbourne City

Hotels
8.2
/10
Very Good
1,044 reviews

What Guests Say About Their Stay

Biyu

10.0
/ 10
Easy check in. Clean room. Fair price. Good location. Very happy with my stay.

Georgina

10.0
/ 10
Very convenient location close to everything I needed. Staff were friendly and I enjoyed the on-site bar and restaurant, the food was tasty.

Adam

10.0
/ 10
I enjoyed the welcoming gift. Staff acknowledged my previous stays and left a lovely note Next time I would like to receive a chair with back support please 🙂 Just so it’s easier to access the desk within the room
In the Area
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16 Spencer Street, Docklands, Melbourne, Victoria, Australia, 3000

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Best Western Melbourne City is a good choice when you are visiting Docklands. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Best Western Melbourne City

16 Spencer Street, Docklands, Melbourne, Victoria, Australia, 3000
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Lobby Best Western Melbourne City
Lobby 2 Best Western Melbourne City

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General


Near Crown Casino

Location


Best Western Melbourne City is centrally located in Melbourne, a 5-minute walk from Melbourne Convention and Exhibition Centre and 5 minutes by foot from Crown Casino. This hotel is 0.7 mi (1.1 km) from Marvel Stadium and 1.2 mi (2 km) from Melbourne Central.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Collins Street - 0.2 km / 0.1 mi
Flinders Lane - 0.3 km / 0.2 mi
SEA LIFE Melbourne - 0.3 km / 0.2 mi
Melbourne Convention and Exhibition Centre - 0.4 km / 0.2 mi
Crown Casino - 0.4 km / 0.3 mi
Southbank Promenade - 0.8 km / 0.5 mi
Marvel Stadium - 0.9 km / 0.6 mi
DFO South Wharf - 1 km / 0.7 mi
Eureka Tower - 1.1 km / 0.7 mi
Melbourne Skydeck - 1.1 km / 0.7 mi
Southgate - 1.2 km / 0.7 mi
Hardware Lane - 1.2 km / 0.7 mi
Fed Square - 1.2 km / 0.8 mi
St Paul's Cathedral - 1.3 km / 0.8 mi
South Melbourne Market - 1.4 km / 0.9 mi

The nearest airports are:
Melbourne, VIC (MEB-Essendon) - 19.1 km / 11.9 mi
Melbourne Airport (MEL) - 26.1 km / 16.2 mi
Avalon Airport (AVV) - 54.1 km / 33.6 mi

The preferred airport for Best Western Melbourne City is Melbourne Airport (MEL).

Renovations


This property is closed from April 1 2027 to July 31 2027 (dates subject to change).

Facilities


Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Dining


Stop by the hotel's restaurant, Stubby, for lunch, dinner, or brunch. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 114 individually decorated guestrooms, featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and fans.

All facilities in Best Western Melbourne City

Common Space Best Western Melbourne City
Common Space
Lobby Best Western Melbourne City
Lobby
Accommodation Services Best Western Melbourne City
Accommodation Services
Exterior Best Western Melbourne City
Exterior
Others Best Western Melbourne City
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor facilities
  • TV lounge
  • Library

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

General

  • Smoking area
  • Rooftop terrace

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Accessible path of travel

Nearby Facilities

  • Laundry

Accommodation Policy & General Information in Best Western Melbourne City

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Tax ID - 68932034202
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Melbourne City
114
Number of floors in Best Western Melbourne City
5
Another facilities in Best Western Melbourne City
Laundry service, Luggage storage, 24-hour Receptionist, Concierge, Outdoor facilities

Frequently asked question in Best Western Melbourne City

What are available facilities at Best Western Melbourne City?
There are top facilites at Best Western Melbourne City such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Melbourne City?
The standard check-in time at Best Western Melbourne City is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Best Western Melbourne City provide breakfast?
Yes, Best Western Melbourne City provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Melbourne City?
Best Western Melbourne City is a 3.5-star hotel.
How many floors does Best Western Melbourne City have?
Best Western Melbourne City has 5 floors.
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More Reviews from Other Guests in Best Western Melbourne City

8.2
Very Good
From 1,000 reviews
Cleanliness

8.4

Room Comfort

7.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Melbourne City

Number of reviews per page
20
40
Top reviews
Biyu
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Easy check in. Clean room. Fair price. Good location. Very happy with my stay.
Georgina
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very convenient location close to everything I needed. Staff were friendly and I enjoyed the on-site bar and restaurant, the food was tasty.
Kevin
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

d
Julie
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room, easy walk from southern cross station
Judith
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Convenient location Good value for single traveller with basic but adequate facilities. Staff were very accommodating when I left my luggage on arriving early and it had been put in the room. 11am check out was a bonus.
Lynette
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff, early check in, always stay there when in Melbourne
Bradley
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Vary old ,door to bathroom didn’t work, nice outdoor space in our room. Laundry was good, staff were good
Adam
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I enjoyed the welcoming gift. Staff acknowledged my previous stays and left a lovely note Next time I would like to receive a chair with back support please 🙂 Just so it’s easier to access the desk within the room
Loretta
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

No airport shuttle, but SkyBus comes pretty close. Staff are very nice, friendly & helpful. Great location for the free zone tram & many others.
Linda
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location. Staff very friendly Bed was great
Omar
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location and reasonable price
Geoff
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Yes
Rachel
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

T
michael
icon-
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Small fridges below standard, Small showers area, dated fittings in shower area ,good location
Chris
icon-
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Location was in the CBD but near the Southern Cross station so fine during the daylight hours but questionable after dark. Staff was pleasant but the room had no windows plus was small, musty and on the ground floor. Every sound outside the door could be heard from adjoing rooms. As a solo male traveller it was adequate at best. I would not recommend for travellers who have safety concerns. Yes the CBD is expensive but this would be a wise time to spend a little more.
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Douglas
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice staff. Clean room.
Elisabeth
icon-
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff excellent. Small room with no view except brick wall.
Timothy
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

-
Tara
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff were friendly and helpful. Which is why I am giving 4 stars... The room.was the smallest hotel room I have seen. But it was fine enough
Samantha
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was exactly what you pay for and very clean. The staff were amazing, offering to store luggage before check in was available and also had them waiting in the room afterwards. Great location.
Number of reviews per page
20
40

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Others 4 Best Western Melbourne City

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 1,000 reviews
Cleanliness

8.4

Room Comfort

7.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Melbourne City

Number of reviews per page
20
40
Top reviews
Biyu
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Easy check in. Clean room. Fair price. Good location. Very happy with my stay.
Georgina
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very convenient location close to everything I needed. Staff were friendly and I enjoyed the on-site bar and restaurant, the food was tasty.
Kevin
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

d
Julie
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room, easy walk from southern cross station
Judith
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Convenient location Good value for single traveller with basic but adequate facilities. Staff were very accommodating when I left my luggage on arriving early and it had been put in the room. 11am check out was a bonus.
Lynette
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff, early check in, always stay there when in Melbourne
Bradley
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Vary old ,door to bathroom didn’t work, nice outdoor space in our room. Laundry was good, staff were good
Adam
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I enjoyed the welcoming gift. Staff acknowledged my previous stays and left a lovely note Next time I would like to receive a chair with back support please 🙂 Just so it’s easier to access the desk within the room
Loretta
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

No airport shuttle, but SkyBus comes pretty close. Staff are very nice, friendly & helpful. Great location for the free zone tram & many others.
Linda
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location. Staff very friendly Bed was great
Omar
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location and reasonable price
Geoff
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Yes
Rachel
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

T
michael
icon-
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Small fridges below standard, Small showers area, dated fittings in shower area ,good location
Chris
icon-
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Location was in the CBD but near the Southern Cross station so fine during the daylight hours but questionable after dark. Staff was pleasant but the room had no windows plus was small, musty and on the ground floor. Every sound outside the door could be heard from adjoing rooms. As a solo male traveller it was adequate at best. I would not recommend for travellers who have safety concerns. Yes the CBD is expensive but this would be a wise time to spend a little more.
Read More
Douglas
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice staff. Clean room.
Elisabeth
icon-
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff excellent. Small room with no view except brick wall.
Timothy
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

-
Tara
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff were friendly and helpful. Which is why I am giving 4 stars... The room.was the smallest hotel room I have seen. But it was fine enough
Samantha
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was exactly what you pay for and very clean. The staff were amazing, offering to store luggage before check in was available and also had them waiting in the room afterwards. Great location.
Number of reviews per page
20
40