Four Points by Sheraton Brisbane

Hotels
8.6
/10
Very Good
1,010 reviews

What Guests Say About Their Stay

Karen
10.0
/ 10
I recently stayed for a business event, which happened to be on my birthday. I was pleasantly surprised to return to my room and see a lovely and delicious surprise waiting for me from Lily and the Reception Team. Thanks so much x
Dominique
10.0
/ 10
We have stayed at this property a couple of times and it always delivers what is promised. Room was in excellent condition and the buffet breakfast was great for the price.
Angela
10.0
/ 10
Their customer service is unmatched. They listened to me and helped me with all my queries promptly and professionally with the utmost respect.
In the Area
See Map
99 Mary Street, Brisbane, Queensland, Australia, 4000

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Four Points by Sheraton Brisbane is a good choice when you are visiting Brisbane. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
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What's around Four Points by Sheraton Brisbane

99 Mary Street, Brisbane, Queensland, Australia, 4000
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Discover More About Four Points by Sheraton Brisbane

Location


Staying at Four Points by Sheraton Brisbane is a good choice when you are visiting Brisbane.

About Four Points by Sheraton Brisbane

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Four Points by Sheraton Brisbane exclusively for you.

Four Points by Sheraton Brisbane is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Four Points by Sheraton Brisbane.

All facilities in Four Points by Sheraton Brisbane

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Poolside bar
  • Garden
  • Pool cabanas
  • Pool sun loungers

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

General

  • Banquet
  • Parking

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Four Points by Sheraton Brisbane

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Covered valet parking fee: AUD 60 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 01:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 01:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Four Points by Sheraton Brisbane
247
Number of floors in Four Points by Sheraton Brisbane
30
Another facilities in Four Points by Sheraton Brisbane
Laundry service, Tours, Luggage storage, Express check-out, Porter

Frequently asked question in Four Points by Sheraton Brisbane

What are available facilities at Four Points by Sheraton Brisbane?
There are top facilites at Four Points by Sheraton Brisbane such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Four Points by Sheraton Brisbane?
The standard check-in time at Four Points by Sheraton Brisbane is starting from 15:00 - 01:00 while the latest check-out time is at Before 11:00
Does Four Points by Sheraton Brisbane provide breakfast?
Yes, Four Points by Sheraton Brisbane provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Four Points by Sheraton Brisbane?
Four Points by Sheraton Brisbane is a 4.0-star hotel.
How many floors does Four Points by Sheraton Brisbane have?
Four Points by Sheraton Brisbane has 30 floors.
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More Reviews from Other Guests in Four Points by Sheraton Brisbane

8.6
Very Good
From 1,000 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Four Points by Sheraton Brisbane

Number of reviews per page
20
40
Top reviews
Heather
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wet clean rooms and excellent being able to use pool/gym facilities next door at the Westin. But google maps gave completely wrong address and directions and staff laughed and said “haha oh gosh no Google maps has the wrong address” but I’d already been lost for 30 mins. When I suggested changing address on google maps they were confused as to why that would even need to be a thing? Weird. Lifts were slow and control panel inside was not fu crooning properly so we had no idea what level the lift was actually stopping on so had to get out of the lift every time it stopped to make sure we were going to the right floor which was annoying. Valet parking was excellent though and location was super convenient for our concert at river stage
Read More
Karen
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I recently stayed for a business event, which happened to be on my birthday. I was pleasantly surprised to return to my room and see a lovely and delicious surprise waiting for me from Lily and the Reception Team. Thanks so much x
Jason
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My only problem is there was a dark stain on the bed spread, but as soon as I notified reception they had someone come up and completely change the bed spread.
Dominique
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We have stayed at this property a couple of times and it always delivers what is promised. Room was in excellent condition and the buffet breakfast was great for the price.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great valet parking and great room and breakfast was unbelievable thanks
Angela
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Their customer service is unmatched. They listened to me and helped me with all my queries promptly and professionally with the utmost respect.
Adrian
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely and quiet
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Our go to location. Good price for a nice room in a convenient location. Will be even more convenient once the cross river rail construction is finished. Full access to Westin Hotel facilities included.
michael
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Walking distance to coffee shops and restaurants
Kate
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Didn’t like much. Room was not serviced on 2nd day. Excessive car parking @ &120 per night Very basic room, filthy windows overlooking store houses & apartments, certainly not a city view. Rushed check in @ staff not following up with crucial information
Jacinta
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Our room wasn't made up, and had to ask twice for fresh towels. Where you eat breakfast is dark and unappealing. Rail works 24/7 making sleep difficult
Garth
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The roo. Smelt like poo no towels iron nearly blew up.breakfast was horrible
David
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Didn’t have room ready despite a guarantees, toxic chemical smell of room won’t process refund
Glenn
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff and service was superb, they really contributed to us having an enjoyable "long weekend" exploring the city. The room was clean and tidy, but nothing special. A very limited range of teas, and 4 sachets of decaf instant coffee didn't inspire. I took up the offer of a coffee and muffin deal on Level 1, to be told they had no muffins (8:00am) and I should go downstairs to buy a coffee as the "beans are better".
Read More
Meaghan
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The noise from the adjacent night works is atrocious - it was so loud and continuous that made sleep impossible. There was no notification prior to warn of the inconvenience, and when the noise started it was too late to do anything. The only prewarning was a set of ineffective ear plug on the table to apologise for the noise. If i have have known prior to I would not have stayed here.
Read More
Martin
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We had a great experience with this hotel chain. We were booked into the 4 Points by Sheraton Brisbane but we received an upgrade to their sister hotel next door, which is called the Westin Hotel. Both hotels looked exceptional. The staff at both hotels were very professional and nice. Both hotels are ideally located midtown Brisbane which gave us access to everything that Brisbane City had to offer. It was a pleasent experience on all accounts and we would definitely stay here again.
Read More
William
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We splurged on a two bedroom suite for our night at the Sheraton Four Points and it was worth every dollar! We arrived at 6:30 am after a 14 hour flight and were grateful to be able to park our car and leave our luggage with the hotel while we went out to spend our day at the Botanic Garden along the river. When we returned to the hotel to check in, we were awed by the size of our spacious suite and the views of the city and the river. Amazing suite bathroom with an enormous tub - the perfect amenity for an exhausted traveler. Rooms were quiet, beds were comfortable, room service breakfast was abundant and delicious. Staying at the Four Stars Brisbane was ideal; a calm and restorative beginning to our two week Australian adventure.
Read More
Loh Seng
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excellent hotel, great location. Clean and modern. Parking is difficult but has valet parking
Annette
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Booked a room with city views had a room looking at another building. Check in was not quick. No internet no welcome pack indicating wifi available or working chromecast in the room. No hot water in shower, both evening and night. Cleaners cleaning other rooms at 12am making noise along with the construction currently happening in the area was a restless evening. Definitely not an experience we would of had at any other Marriot affiliated hotels.
Read More
Percival
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very central location, walkable to many restaurants and the huge local shopping mall.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,000 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Four Points by Sheraton Brisbane

Number of reviews per page
20
40
Top reviews
Heather
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wet clean rooms and excellent being able to use pool/gym facilities next door at the Westin. But google maps gave completely wrong address and directions and staff laughed and said “haha oh gosh no Google maps has the wrong address” but I’d already been lost for 30 mins. When I suggested changing address on google maps they were confused as to why that would even need to be a thing? Weird. Lifts were slow and control panel inside was not fu crooning properly so we had no idea what level the lift was actually stopping on so had to get out of the lift every time it stopped to make sure we were going to the right floor which was annoying. Valet parking was excellent though and location was super convenient for our concert at river stage
Read More
Karen
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I recently stayed for a business event, which happened to be on my birthday. I was pleasantly surprised to return to my room and see a lovely and delicious surprise waiting for me from Lily and the Reception Team. Thanks so much x
Jason
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My only problem is there was a dark stain on the bed spread, but as soon as I notified reception they had someone come up and completely change the bed spread.
Dominique
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We have stayed at this property a couple of times and it always delivers what is promised. Room was in excellent condition and the buffet breakfast was great for the price.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great valet parking and great room and breakfast was unbelievable thanks
Angela
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Their customer service is unmatched. They listened to me and helped me with all my queries promptly and professionally with the utmost respect.
Adrian
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely and quiet
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Our go to location. Good price for a nice room in a convenient location. Will be even more convenient once the cross river rail construction is finished. Full access to Westin Hotel facilities included.
michael
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Walking distance to coffee shops and restaurants
Kate
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Didn’t like much. Room was not serviced on 2nd day. Excessive car parking @ &120 per night Very basic room, filthy windows overlooking store houses & apartments, certainly not a city view. Rushed check in @ staff not following up with crucial information
Jacinta
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Our room wasn't made up, and had to ask twice for fresh towels. Where you eat breakfast is dark and unappealing. Rail works 24/7 making sleep difficult
Garth
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The roo. Smelt like poo no towels iron nearly blew up.breakfast was horrible
David
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Didn’t have room ready despite a guarantees, toxic chemical smell of room won’t process refund
Glenn
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff and service was superb, they really contributed to us having an enjoyable "long weekend" exploring the city. The room was clean and tidy, but nothing special. A very limited range of teas, and 4 sachets of decaf instant coffee didn't inspire. I took up the offer of a coffee and muffin deal on Level 1, to be told they had no muffins (8:00am) and I should go downstairs to buy a coffee as the "beans are better".
Read More
Meaghan
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The noise from the adjacent night works is atrocious - it was so loud and continuous that made sleep impossible. There was no notification prior to warn of the inconvenience, and when the noise started it was too late to do anything. The only prewarning was a set of ineffective ear plug on the table to apologise for the noise. If i have have known prior to I would not have stayed here.
Read More
Martin
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We had a great experience with this hotel chain. We were booked into the 4 Points by Sheraton Brisbane but we received an upgrade to their sister hotel next door, which is called the Westin Hotel. Both hotels looked exceptional. The staff at both hotels were very professional and nice. Both hotels are ideally located midtown Brisbane which gave us access to everything that Brisbane City had to offer. It was a pleasent experience on all accounts and we would definitely stay here again.
Read More
William
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We splurged on a two bedroom suite for our night at the Sheraton Four Points and it was worth every dollar! We arrived at 6:30 am after a 14 hour flight and were grateful to be able to park our car and leave our luggage with the hotel while we went out to spend our day at the Botanic Garden along the river. When we returned to the hotel to check in, we were awed by the size of our spacious suite and the views of the city and the river. Amazing suite bathroom with an enormous tub - the perfect amenity for an exhausted traveler. Rooms were quiet, beds were comfortable, room service breakfast was abundant and delicious. Staying at the Four Stars Brisbane was ideal; a calm and restorative beginning to our two week Australian adventure.
Read More
Loh Seng
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excellent hotel, great location. Clean and modern. Parking is difficult but has valet parking
Annette
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Booked a room with city views had a room looking at another building. Check in was not quick. No internet no welcome pack indicating wifi available or working chromecast in the room. No hot water in shower, both evening and night. Cleaners cleaning other rooms at 12am making noise along with the construction currently happening in the area was a restless evening. Definitely not an experience we would of had at any other Marriot affiliated hotels.
Read More
Percival
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very central location, walkable to many restaurants and the huge local shopping mall.
Number of reviews per page
20
40