Grand Hyatt Melbourne

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9.1
/10
Exceptional
1,031 reviews

What Guests Say About Their Stay

S***n

9.4
/ 10
Well-positioned if you want to stay close to Flinders St station, visit the ACMI, and walkable to stops in the free tram zone. Car rental is also available within the hotel facilities, so it was easy for us to leave our luggage at the concierge, rent a car for the GOR and return to stay at the hotel again.

Cindya N.

9.4
/ 10
We arrived early, and they kindly gave us an early check-in with the best city view!

Adam

10.0
/ 10
The bar area was quite cold. This is definitely not a complaint…. Just an observation.

Joanna

10.0
/ 10
The Hyatt always offers the perfect 5-star experience, and the Hyatt on Collins did not disappoint. With a beautiful view over the river Yarra and a great inner-city location, I will definitely be returning as soon as possible.

Simon

10.0
/ 10
The staff were very helpful and made my brief stay trouble free and pleasant.
In the Area
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123 Collins Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Grand Hyatt Melbourne is a hotel is located at Melbourne CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hyatt Melbourne

123 Collins Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000
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Lobby Grand Hyatt Melbourne
Lobby 2 Grand Hyatt Melbourne

Discover More About Grand Hyatt Melbourne

General
Near Melbourne Arts Centre

Location
With a stay at Grand Hyatt Melbourne, you'll be centrally located in Melbourne, steps from Collins Street and Regent Theatre. This family-friendly hotel is 0.5 mi (0.8 km) from Bourke Street Mall and 0.5 mi (0.8 km) from Princess Theatre.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Collins Street - 0.1 km / 0.1 mi
Flinders Lane - 0.2 km / 0.1 mi
Regent Theatre - 0.2 km / 0.1 mi
Fed Square - 0.3 km / 0.2 mi
Forum Theatre - 0.3 km / 0.2 mi
Melbourne Town Hall - 0.4 km / 0.3 mi
St Paul's Cathedral - 0.5 km / 0.3 mi
Degraves Street - 0.5 km / 0.3 mi
QV Centre - 0.5 km / 0.3 mi
Her Majesty's Theatre - 0.6 km / 0.3 mi
Bourke Street Mall - 0.6 km / 0.4 mi
Emporium Melbourne - 0.7 km / 0.4 mi
Parliament House of Victoria - 0.7 km / 0.4 mi
Princess Theatre - 0.7 km / 0.5 mi
Southbank Promenade - 0.8 km / 0.5 mi

The nearest airports are:
Melbourne, VIC (MEB-Essendon) - 22.2 km / 13.8 mi
Melbourne Airport (MEL) - 29.2 km / 18.1 mi
Avalon Airport (AVV) - 56.8 km / 35.3 mi

The preferred airport for Grand Hyatt Melbourne is Melbourne Airport (MEL).

Renovations
The following facilities or services will be unavailable from April 10 2026 to April 30 2027 (dates subject to change):

  • Fitness facilities
  • Meeting facilities
  • Tennis courts
The property will be renovating from April 20 2026 to April 30 2027 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Meeting facilities
  • Hot tub
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities
Featured amenities include complimentary wired internet access, limo/town car service, and express check-in.

Dining
Stop by Collins Kitchen for lunch, dinner, or brunch, where this restaurant specializes in local cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 546 guestrooms featuring refrigerators and minibars. Your pillowtop bed comes with Egyptian cotton sheets. Wired and wireless internet access is complimentary, while 55-inch LCD televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and hair dryers.

All facilities in Grand Hyatt Melbourne

Functional Hall Grand Hyatt Melbourne
Functional Hall
Common Space Grand Hyatt Melbourne
Common Space
Lobby Grand Hyatt Melbourne
Lobby
Accommodation Services Grand Hyatt Melbourne
Accommodation Services
Exterior Grand Hyatt Melbourne
Exterior

Family-friendly Facilities

  • Children games

Transportation

  • Limo or town car service

Food and Drinks

  • Breakfast

Things to Do

  • Spa
  • Fitness center
  • Shops

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Fireplace in lobby

Accessibilty

  • Wheelchair accessible
  • Accessible path of travel

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms

Nearby Facilities

  • Gift shop
  • Shops

Accommodation Policy & General Information in Grand Hyatt Melbourne

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hyatt Melbourne
546
Number of floors in Grand Hyatt Melbourne
33
Another facilities in Grand Hyatt Melbourne
Children games, Limo or town car service, Breakfast, Spa, Fitness center

Frequently asked question in Grand Hyatt Melbourne

What are available facilities at Grand Hyatt Melbourne?
There are top facilites at Grand Hyatt Melbourne such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Hyatt Melbourne?
The standard check-in time at Grand Hyatt Melbourne is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Grand Hyatt Melbourne provide breakfast?
Yes, Grand Hyatt Melbourne provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Hyatt Melbourne?
Grand Hyatt Melbourne is a 5.0-star hotel.
How many floors does Grand Hyatt Melbourne have?
Grand Hyatt Melbourne has 33 floors.
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More Reviews from Other Guests in Grand Hyatt Melbourne

Overall Ratings & Reviews Grand Hyatt Melbourne

Traveloka (26)
Other sources (1,005)
9.2
Exceptional
From 1,005 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

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Traveler Reviews Grand Hyatt Melbourne

Number of reviews per page
20
40
Top reviews
Simon
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great place, good bar - great breakfast , staff very friendly
GIOVANNI
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Thanks
Grant
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great restaurant. Great views. Convenient. Lovely staff. All good.
Edward
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a very nice and comfortable stay at the Grand Hyatt. The room was great and we enjoyed some truly fantastic views of the Melbourne CBD. The only real drawback was the soundproofing. The walls are quite thin, so you can hear just about everything your neighbours are doing, from walking around to going to the toilet and taking showers. Overall, it is a lovely hotel, but it is worth noting if you are a light sleeper.
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Adam
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The bar area was quite cold. This is definitely not a complaint…. Just an observation.
James
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very clean, friendly and well placed hotel. Breakfast was excellent!
Gary
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Fantastic place, great location
Dean
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Location
Denis
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice
Patricia
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were helpful, room okay did not request king bed asked for a double booking made through Expedia. Room right near the lift which I know someone has to have but not ideal. Had a small meal prior to 6 pm at the Collins restaurant which was fine, breakfast arrived 8.30 am seated quickly staff were good. The Meal which we had small spoon of baked beans, mushrooms, scrambled egg, bacon were nearly cold only hot item was the hash brown. Two coffees to follow were good, staff was very good. Very disappointed for $100 breakfast which was uneatable, not enjoyed, and not up to the standard one may expect. They became very busy a long queue a hand rail to ascend but no rail to leave, very dangerous. The front staff and the gentleman who organised our taxi very helpful, perhaps not the experience we were hoping for.
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Phillip
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

.
Anthony
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Had a broken shower, but they fixed it quickly in the morning
Peter
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Restaurant was disappointing Food did not represent the high standards of the hotel
Joanna
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The Hyatt always offers the perfect 5-star experience, and the Hyatt on Collins did not disappoint. With a beautiful view over the river Yarra and a great inner-city location, I will definitely be returning as soon as possible.
Dustin
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Buffet breakfast was incredible. Diverse options, attentive staff.
Robert
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Have been staying at this hotel since 1995 - and it is like a home away from home
Kem
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Long time returning guest to this hotel and notice the Customer Service has dropped tremendously. Disappointed with the room check-in and the poor excuses on the Wifi performance considering this is a 5 star hotel.
Toshiaki
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

とても良かったです
Geetanjali
icon-with Friends
with Friends
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

All in all an okay experience about staying in Grand Hyatt Melbourne…. First of all the room was really small and the bed didn’t look like a king bed, the water pressure was really low for the sink and toilet flush, the mattress was very uncomfortable to sleep on so couldn’t enjoy our relaxing stay which was the reason we friends decided to book over. The good part was the breakfast it had really good variety and taste and was really sumptuous. Also they gave us late check out option because of the goof up done for the spa availability!
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Simon
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff were very helpful and made my brief stay trouble free and pleasant.
Number of reviews per page
20
40

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Lobby 4 Grand Hyatt Melbourne

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.