Novotel Sydney on Darling Harbour

Very pleasant stay. Front Desk Cheska went above and beyond. Excellent Customer Service and Care. Very professional!! Highly recommend!

The staff friendly the room not vacuum properly there's a chocolate wrapper when we check in. Food is great

Very limited breakfast. and No omelette at breakfast. No help with luggage, checking in or checking out.

The staff are great, location is great, room and view were great. The only disappointment was the buffet breakfast, no live egg making station, no poached eggs or smoked salmon. would love to go there again and see the breakfast buffet spiced up.

Amazing location , clean rooms , lovely staff

Wonderful hotel, staff were excellent, only downside we paid for a harbour view but it was more of an “obstructed” view Other than that extremely comfortable & accommodating for what we needed The restaurant in the hotel was outstanding also Would definitely stay again if coming back to Sydney

The room was clean the major let down was the mold in the shower. Breakfast was just standard buffet but nothing over the top. Hotel is looking a little rundown but overall clean and in a convenient spot. Would of been nice if we were told on arrival about the short cut to darling harbour via the wilson carpark.

Great place to stay for a quick stop over

The swimming pool has seen better days. You can already see some damage on the bottom of the pool and the water was freezing cold. Everything else about the hotel was good.

The only suggestion I have is to have a fan in the bathroom as the bathroom steamed up when used the shower otherwise everything was good

Room was spacious and clean. Breakfast was great, lots of options. Would Definelty stay again.

Breakfast was good but the line to get a table was a 15 min wait. Check in and check out staff were super friendly. Room service operator could have been friendlier, they sounded like we woke them up at 10pm for icecream. We cancelled the order as it sounded like we inconvenienced them. The bar closes at 10pm, I thought it definitely should be open till midnight as people checking in late and were being turned away for a night cap. We arrived about 9pm thought we would go and find somewhere for dinner near by as the restaurant was closed, but the only place we could find open was a kebab shop. Next time we will just order room service. Overall we had a lovely time in Sydney for the weekend.

Great location

Classy operation and very helpful staff. Breakfast was good. Tennis court and rackets decent fo a hit. Room was clean and water hot.

A good location with lots of restaurants and activities to do close by. The hotel is a little dated but the staff were always very helpful.

Whilst room and bed was fine and had obviously had a refurbish. The bathroom was terrible . The shower recess had mould to the tiled area and some black mould at floor corners. The hand basin had been broken and roughly repaired with silicone There was rust at both sides of bathroom door at floor level and rust stains to tiles. The area under the hand basin had buildup of soap and scum where tiles met the floor for approx 1.5 metres. All in all disappointing and not up to the standard of other Novatel Hotels we have stayed at.

Very quiet and dark when you needed it.

Only one chair with a large table in a family room. Would be good to have at least 2 chairs. Bathroom was great, room very clean and good amount of space. Reception staff could do with some further train. Pre-check in is a waste of time.

Amenities, Staff and breakfast all A+

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