Bourbon Convention Hotel Santos

Resorts
8.8
/10
Very Good
569 reviews

What Guests Say About Their Stay

Verified traveler

10.0
/ 10
Hotel is a bit dated, however, all services, employees and breakfast were very good. They just need explain better about the parking lot, which is located at a Mall next door to the hotel. I didn’t know there was a elevator that would reach the hotel from the mall’s parking lot. Breakfast was very good and all employees very polite. I would come back again.

Verified traveler

10.0
/ 10
Great simple hotel next to beach and the mall. The location was ideal for my 2 days in Santos. I found it very annoying that they were always out of fruit-infused water in the reception, and when I'd ask about getting more, nothing would happen. However, I loved the pool and was able to swim laps in the evening under the stars with great Brazilian music. They also kept my bag for me after I had checked out so I could enjoy the day before my bus ride. The breakfast was stellar as well, but the line for eggs/tapioca was pretty long and slow; it is kind of mind blowing they only have two people working the station despite the breakfast being served to crowds in a giant conference room. The breakfast staff was patient and kind though and did not seemed frustrated or overwhelmed, despite the crowds. I got a great last-minute deal for this hotel so it was no surprise I had twin beds, no view (literally curtains over a wall on one side to make it look like a window! ha!) out of a sliver of a window, and a wheelchair-accessible bathroom (making for a super low sink, etc. - though I'm happy to report this hotel has great wheelchair accessible bathrooms!). If you are looking for a room with a view you should probably go elsewhere. They had CNN though so I was a happy camper...good to get caught up on the world every once in a while! Overall I'd give this hotel an A-. If they could keep the spa water jug filled in the reception it has potential to feel like more of a first-class hotel.

Lynne

10.0
/ 10
Fantastic hotel, breakfast superb, comfortable bed and pillows. WiFi excellent. Good location. Plenty of good restaurants close by. Only grip, no tea and coffee making facilities in the room. Which you would expect for the price.
In the Area
See Map
Av. Mal. Floriano Peixoto, 42, Gonzaga, Santos, State of São Paulo, Brazil, 11060-300

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Bourbon Convention Hotel Santos is located in area / city Santos. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Bourbon Convention Hotel Santos

Av. Mal. Floriano Peixoto, 42, Gonzaga, Santos, State of São Paulo, Brazil, 11060-300
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General


Near Miramar Shopping Center

Location


With a stay at Bourbon Convention Hotel Santos in Santos (Gonzaga), you'll be a 1-minute drive from Gonzaga Beach and 6 minutes from Santos Harbor. This family-friendly resort is 6.5 mi (10.4 km) from Pitangueiras Beach and 0.1 mi (0.1 km) from Miramar Shopping Center.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Miramar Shopping Center - 0.1 km / 0.1 mi
Shopping Parque Balneário - 0.3 km / 0.2 mi
Gonzaga Beach - 0.3 km / 0.2 mi
Beach Edge Gardens - 0.4 km / 0.2 mi
Pompeia Beach - 0.4 km / 0.2 mi
Flag Square - 0.4 km / 0.3 mi
Boqueirao Beach - 0.5 km / 0.3 mi
José Menino Beach - 0.7 km / 0.5 mi
Hospital e Pronto Socorro Infantil Gonzaga - 0.8 km / 0.5 mi
Santos Municipal Orchid Garden - 1.5 km / 0.9 mi
Benedito Calixto Art Museum - 1.7 km / 1 mi
Embare Beach - 1.7 km / 1 mi
Roberto Mário Santini Park - 1.8 km / 1.1 mi
Itarare Beach - 1.9 km / 1.2 mi
Santo Antonio do Embare Basilica - 1.9 km / 1.2 mi

The nearest airports are:
São Paulo (CGH-Congonhas) - 73.8 km / 45.9 mi
São Paulo/Guarulhos Intl. Airport - 119.4 km / 74.2 mi
Campinas (VCP-Viracopos - Campinas Intl.) - 187.7 km / 116.6 mi

Facilities


Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a sauna. This resort also features complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.

Business Facilities


Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Planning an event in Santos? This resort has 29063 square feet (2700 square meters) of space consisting of conference space and 41 meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Enjoy a meal at Restaurante The Garden, or stay in and take advantage of the resort's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary local cuisine breakfast is served daily from 6:00 AM to 10:00 AM.

Rooms


Make yourself at home in one of the 240 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Bourbon Convention Hotel Santos

Bar, Cafe and Lounge Bourbon Convention Hotel Santos
Bar, Cafe and Lounge
Swimming Pool Bourbon Convention Hotel Santos
Swimming Pool
Entertainment Facility Bourbon Convention Hotel Santos
Entertainment Facility
Fitness Center Bourbon Convention Hotel Santos
Fitness Center
Functional Hall Bourbon Convention Hotel Santos
Functional Hall

Family-friendly Facilities

  • Toys
  • Children games
  • Children pool
  • Kids club

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Sauna

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Sports and Recreations

  • Game room
  • Billiard
  • Fitness center

Food and Drinks

  • Poolside bar
  • Breakfast

General

  • Banquet
  • Parking

Business Facilities

  • Business facilities
  • Conference rooms

Kids and Pets

  • Children facilities

Connectivity

  • Free WiFi

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Bourbon Convention Hotel Santos

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Pets

Service Animals Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Beach nearby, Noise-free rooms not guaranteed, Contactless check-in is available, Essential workers only - NO, Property does not offer onsite COVID-19 testing
  • Self parking fee: BRL 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Bourbon Convention Hotel Santos
240
Number of floors in Bourbon Convention Hotel Santos
9
Another facilities in Bourbon Convention Hotel Santos
Toys, Children games, Children pool, Kids club, Romantic proposal packages

Frequently asked question in Bourbon Convention Hotel Santos

What are available facilities at Bourbon Convention Hotel Santos?
There are top facilites at Bourbon Convention Hotel Santos such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Bourbon Convention Hotel Santos?
The standard check-in time at Bourbon Convention Hotel Santos is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Bourbon Convention Hotel Santos provide breakfast?
Yes, Bourbon Convention Hotel Santos provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Bourbon Convention Hotel Santos?
Bourbon Convention Hotel Santos is a 4.0-star hotel.
How many floors does Bourbon Convention Hotel Santos have?
Bourbon Convention Hotel Santos has 9 floors.
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More Reviews from Other Guests in Bourbon Convention Hotel Santos

8.8
Very Good
From 569 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Bourbon Convention Hotel Santos

Number of reviews per page
20
40
Top reviews
Robert
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

7th floor breakfast, ping pong, swimming pool, view, etc. Enjoyed my stay
martin
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The best staff
Lara
icon-with Partner
with Partner
4.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

El acceso a la habitacion era muy incomodo. Para llegar a la habitacion habia que subir a un piso 7, caminar hasta el final de un pasillo muy largo y tomar otro ascensor. Las sabanas no eran del tamaño de la cama por lo que se salian y terminabas durmiendo sobre el colchon. El aire acondicionado era viejo y hacia mucho ruido cuando estaba prendido. El desayuno muy completo.
Read More
myriam
icon-Leisure
Leisure
2.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Staff did not speak English and I did not get the room I paid for
Cordano -cortez
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Everything was great
martin david
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Great hotel ...nice shopping area and easy access to the beach!!!
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

Hotel is a bit dated, however, all services, employees and breakfast were very good. They just need explain better about the parking lot, which is located at a Mall next door to the hotel. I didn’t know there was a elevator that would reach the hotel from the mall’s parking lot. Breakfast was very good and all employees very polite. I would come back again.
Read More
Siyar
icon-Business
Business
6.0
/10
Reviewed 242 week(s) ago

Expedia Group verified review

We didn’t get water and night time 130 am we went out side of the hotel and brought water , we were dying , the staff were not friendly at all
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 282 week(s) ago

Hotels.com verified review

The hotel used to be better. They used covid-19 as an excuse to reduce services and amenities, but the price was not reduced... Their restaurant menu used to be great and now is very boring and limited with the same menu for room service and for eating at the restaurant. The hotel used to have 2 different menus, one for eating at the restaurant and one for room service. No more pens and little notepads in the rooms. Very noisy room with no noise insolation from the room upstairs our room. The hotel used to be great and has significantly declined this year. Disappointing!
Read More
Claire
icon-with Partner
with Partner
10.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

Excellent stay - such a comfortable hotel
Verified traveler
10.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

Great simple hotel next to beach and the mall. The location was ideal for my 2 days in Santos. I found it very annoying that they were always out of fruit-infused water in the reception, and when I'd ask about getting more, nothing would happen. However, I loved the pool and was able to swim laps in the evening under the stars with great Brazilian music. They also kept my bag for me after I had checked out so I could enjoy the day before my bus ride. The breakfast was stellar as well, but the line for eggs/tapioca was pretty long and slow; it is kind of mind blowing they only have two people working the station despite the breakfast being served to crowds in a giant conference room. The breakfast staff was patient and kind though and did not seemed frustrated or overwhelmed, despite the crowds. I got a great last-minute deal for this hotel so it was no surprise I had twin beds, no view (literally curtains over a wall on one side to make it look like a window! ha!) out of a sliver of a window, and a wheelchair-accessible bathroom (making for a super low sink, etc. - though I'm happy to report this hotel has great wheelchair accessible bathrooms!). If you are looking for a room with a view you should probably go elsewhere. They had CNN though so I was a happy camper...good to get caught up on the world every once in a while! Overall I'd give this hotel an A-. If they could keep the spa water jug filled in the reception it has potential to feel like more of a first-class hotel.
Read More
Lynne
icon-with Partner
with Partner
10.0
/10
Reviewed 378 week(s) ago

Hotels.com verified review

Fantastic hotel, breakfast superb, comfortable bed and pillows. WiFi excellent. Good location. Plenty of good restaurants close by. Only grip, no tea and coffee making facilities in the room. Which you would expect for the price.
Alessandra
8.0
/10
Reviewed 457 week(s) ago

Expedia Group verified review

enjoyable and people are very nice. Location close to mall is extremely helpful
Verified traveler
8.0
/10
Reviewed 484 week(s) ago

Hotels.com verified review

This hotel was very clean. Nothing too luxurious, but completely functional. I would stay here again.
Eduardo
icon-Family
Family
10.0
/10
Reviewed 488 week(s) ago

Hotels.com verified review

Good experience. To make it great, hotel could improve services at the pool. Hard to find towels during the day. I am from Santos and I was able to make my family enjoys the city as much as I do.
john
10.0
/10
Reviewed 506 week(s) ago

Hotels.com verified review

enjoyed it, I will be back.
Verified traveler
10.0
/10
Reviewed 550 week(s) ago

Expedia Group verified review

The staff went out of their way to be helpful and the room was very comfortable. Exactly what you want when staying in a foreign country.
Verified traveler
10.0
/10
Reviewed 598 week(s) ago

Expedia Group verified review

My experience staying at the Mendez Plaza was a great overall experience. The rooms were spacious, comfortable and clean just as I'm come to expect from hotels in the United States. The employees and signage made things easy for an English-only speaking traveler. Nice pool, breakfast buffet and exercise facility. My brother stayed at the Parque Balneário during the same trip and although it was closer to the beach, the Mendez Plaza has much nicer rooms.
Read More
George
8.0
/10
Reviewed 612 week(s) ago

Hotels.com verified review

Excellent room, good food with high variety, staff is customer oriented.
Matheus
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Quarto excelente, equipe super educada. Único detalhe que não gostei, foi um funcionário do hotel entrar no quarto com a porta fechada para olhar a geladeira, mesmo tendo pessoas no quarto.
Number of reviews per page
20
40

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Lobby 4 Bourbon Convention Hotel Santos

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 569 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Bourbon Convention Hotel Santos

Number of reviews per page
20
40
Top reviews
Robert
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

7th floor breakfast, ping pong, swimming pool, view, etc. Enjoyed my stay
martin
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The best staff
Lara
icon-with Partner
with Partner
4.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

El acceso a la habitacion era muy incomodo. Para llegar a la habitacion habia que subir a un piso 7, caminar hasta el final de un pasillo muy largo y tomar otro ascensor. Las sabanas no eran del tamaño de la cama por lo que se salian y terminabas durmiendo sobre el colchon. El aire acondicionado era viejo y hacia mucho ruido cuando estaba prendido. El desayuno muy completo.
Read More
myriam
icon-Leisure
Leisure
2.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Staff did not speak English and I did not get the room I paid for
Cordano -cortez
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Everything was great
martin david
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Great hotel ...nice shopping area and easy access to the beach!!!
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

Hotel is a bit dated, however, all services, employees and breakfast were very good. They just need explain better about the parking lot, which is located at a Mall next door to the hotel. I didn’t know there was a elevator that would reach the hotel from the mall’s parking lot. Breakfast was very good and all employees very polite. I would come back again.
Read More
Siyar
icon-Business
Business
6.0
/10
Reviewed 242 week(s) ago

Expedia Group verified review

We didn’t get water and night time 130 am we went out side of the hotel and brought water , we were dying , the staff were not friendly at all
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 282 week(s) ago

Hotels.com verified review

The hotel used to be better. They used covid-19 as an excuse to reduce services and amenities, but the price was not reduced... Their restaurant menu used to be great and now is very boring and limited with the same menu for room service and for eating at the restaurant. The hotel used to have 2 different menus, one for eating at the restaurant and one for room service. No more pens and little notepads in the rooms. Very noisy room with no noise insolation from the room upstairs our room. The hotel used to be great and has significantly declined this year. Disappointing!
Read More
Claire
icon-with Partner
with Partner
10.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

Excellent stay - such a comfortable hotel
Verified traveler
10.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

Great simple hotel next to beach and the mall. The location was ideal for my 2 days in Santos. I found it very annoying that they were always out of fruit-infused water in the reception, and when I'd ask about getting more, nothing would happen. However, I loved the pool and was able to swim laps in the evening under the stars with great Brazilian music. They also kept my bag for me after I had checked out so I could enjoy the day before my bus ride. The breakfast was stellar as well, but the line for eggs/tapioca was pretty long and slow; it is kind of mind blowing they only have two people working the station despite the breakfast being served to crowds in a giant conference room. The breakfast staff was patient and kind though and did not seemed frustrated or overwhelmed, despite the crowds. I got a great last-minute deal for this hotel so it was no surprise I had twin beds, no view (literally curtains over a wall on one side to make it look like a window! ha!) out of a sliver of a window, and a wheelchair-accessible bathroom (making for a super low sink, etc. - though I'm happy to report this hotel has great wheelchair accessible bathrooms!). If you are looking for a room with a view you should probably go elsewhere. They had CNN though so I was a happy camper...good to get caught up on the world every once in a while! Overall I'd give this hotel an A-. If they could keep the spa water jug filled in the reception it has potential to feel like more of a first-class hotel.
Read More
Lynne
icon-with Partner
with Partner
10.0
/10
Reviewed 378 week(s) ago

Hotels.com verified review

Fantastic hotel, breakfast superb, comfortable bed and pillows. WiFi excellent. Good location. Plenty of good restaurants close by. Only grip, no tea and coffee making facilities in the room. Which you would expect for the price.
Alessandra
8.0
/10
Reviewed 457 week(s) ago

Expedia Group verified review

enjoyable and people are very nice. Location close to mall is extremely helpful
Verified traveler
8.0
/10
Reviewed 484 week(s) ago

Hotels.com verified review

This hotel was very clean. Nothing too luxurious, but completely functional. I would stay here again.
Eduardo
icon-Family
Family
10.0
/10
Reviewed 488 week(s) ago

Hotels.com verified review

Good experience. To make it great, hotel could improve services at the pool. Hard to find towels during the day. I am from Santos and I was able to make my family enjoys the city as much as I do.
john
10.0
/10
Reviewed 506 week(s) ago

Hotels.com verified review

enjoyed it, I will be back.
Verified traveler
10.0
/10
Reviewed 550 week(s) ago

Expedia Group verified review

The staff went out of their way to be helpful and the room was very comfortable. Exactly what you want when staying in a foreign country.
Verified traveler
10.0
/10
Reviewed 598 week(s) ago

Expedia Group verified review

My experience staying at the Mendez Plaza was a great overall experience. The rooms were spacious, comfortable and clean just as I'm come to expect from hotels in the United States. The employees and signage made things easy for an English-only speaking traveler. Nice pool, breakfast buffet and exercise facility. My brother stayed at the Parque Balneário during the same trip and although it was closer to the beach, the Mendez Plaza has much nicer rooms.
Read More
George
8.0
/10
Reviewed 612 week(s) ago

Hotels.com verified review

Excellent room, good food with high variety, staff is customer oriented.
Matheus
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Quarto excelente, equipe super educada. Único detalhe que não gostei, foi um funcionário do hotel entrar no quarto com a porta fechada para olhar a geladeira, mesmo tendo pessoas no quarto.
Number of reviews per page
20
40