What do past guests say about Mercure Macaé?

Mercure Macaé is well-known for its Room Comfort, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Mercure Macaé

Name: Mercure Macaé
Address: 110 Rua Dolores Carvalho Vasconcelos, Bairro da Gloria, Macaé, State of Rio de Janeiro, Brazil, 27937-600, 110 Rua Dolores Carvalho Vasconcelos, State of Rio de Janeiro, 27937-600, Brazil
Rating: 8.6

Hotels

8.6

/10

Very Good

182 reviews

What Guests Say About Their Stay

Jeferson

10.0

/ 10

Hotel maravilhoso e só precisa melhorar o café da manhã, muito fraco para a rede.

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Luciene

10.0

/ 10

Maravilhoso os dias que fiquei no hotel gostei do atendimento as funcionárias que trabalham nos quartos prestativas atenciosas deixando tudo limpo e cheiroso café da manhã maravilhoso atendimento excelente gostei muitíssimo com certeza voltarei

See translation

Kely

10.0

/ 10

Hotel maravilhoso !! Café da manhã muito bom .. cama é tamanho do quarto maravilhosos .. enfim .. uma excelente estadia

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In the Area

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110 Rua Dolores Carvalho Vasconcelos, Bairro da Gloria, Macaé, State of Rio de Janeiro, Brazil, 27937-600

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Staying at Mercure Macaé is a good choice when you are visiting Macaé. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Mercure Macaé

110 Rua Dolores Carvalho Vasconcelos, Bairro da Gloria, Macaé, State of Rio de Janeiro, Brazil, 27937-600

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Discover More About Mercure Macaé

Location

Staying at Mercure Macaé is a good choice when you are visiting Macaé.

About Mercure Macaé

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mercure Macaé exclusively for you.

Mercure Macaé is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Mercure Macaé is the right place to stay.

All facilities in Mercure Macaé

Others

Hotel Services

Laundry service
Tours
Multilingual staff
Newspaper in lobby
Luggage storage
Porter
24-hour Receptionist
Concierge

Things to Do

Beach umbrella
Outdoor pool
Picnic area
Garden
Sauna
Steam room
Pool sun loungers

Public Facilities

Others
Coffee/tea in lobby
Elevator
Restaurant
Safety deposit box

General

Smoking area
Banquet
Parking
Terrace

Food and Drinks

Bar
Poolside bar
Breakfast

Business Facilities

Conference center
Meeting rooms
Business center

Transportation

Valet parking

Connectivity

Free WiFi

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Mercure Macaé

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for buffet breakfast: approximately BRL 60 for adults and BRL 60 for children
Pet fee: BRL 70 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between noon and 6:00 PM
Housekeeping is available for an additional fee
Rollaway bed fee: BRL 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 12:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 12:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Mercure Macaé	164
Another facilities in Mercure Macaé	Laundry service, Tours, Multilingual staff, Newspaper in lobby, Luggage storage

Frequently asked question in Mercure Macaé

What are available facilities at Mercure Macaé?

There are top facilites at Mercure Macaé such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Mercure Macaé?

The standard check-in time at Mercure Macaé is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:00

Does Mercure Macaé provide breakfast?

Yes, Mercure Macaé provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Mercure Macaé?

Mercure Macaé is a 3.5-star hotel.

How many rooms are available at Mercure Macaé?

Mercure Macaé has 164 rooms in total.

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More Reviews from Other Guests in Mercure Macaé

Overall Ratings & Reviews Mercure Macaé

Other sources (182)

8.6

Very Good

From 182 reviews

Cleanliness

8.6

Room Comfort

8.8

Location

7.0

Service and Facilites

8.4

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Traveler Reviews Mercure Macaé

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Top reviews

Robert

6.0

/10

Reviewed 72 week(s) ago

Hotels.com verified review

A good hotel in good location, however starting to look dated, needs attention to maintain height standard. Cleaning service poor, missed on 2 days and we had to continually call to get room serviced. Pool area amenities, chairs, planting needs replacing, area cleaned. Reception area, repair work poor to painting, ceiling repairs and front door handles loose and needs repair.

Verified traveler

8.0

/10

Reviewed 449 week(s) ago

Expedia Group verified review

The hotel is quite well located near the Novo Cavaleiros area, cross a busy street and you can get to some restaurants that are near the beach. Check-in was fine, the receptionist had great English skills, parking is free and the reception area clean. The room itself was fine, the bathroom rather dated though the shower wasn't exactly a "power shower" but adequate. One issue that was "painful" was the bed. Very, VERY soft mattress left me rolling out of bed in the morning with a very uncomfortable back - as though I had slept in a hammock! But as I say the room was large and comfortable, lovely view of the sea and all in all, I would probably stay here again,(But I would check the mattress - I would definitely move rooms if it was that soft again,)

Julio

10.0

/10

Reviewed 542 week(s) ago

Hotels.com verified review

Great location, near the oil companies, the beach and the mall.

Philip

8.0

/10

Reviewed 782 week(s) ago

Expedia Group verified review

There was confusion about if breakfast was included. I couldn't tell when I made the reservation so I asked when checking in and was told it was included. When I checked out they billed me about US$30 for breakfast. I protested and the manager comped the charge but it was embarrassing.

Jeferson

Business

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Hotel maravilhoso e só precisa melhorar o café da manhã, muito fraco para a rede.

Kely

10.0

/10

Reviewed 64 week(s) ago

Hotels.com verified review

Hotel maravilhoso !! Café da manhã muito bom .. cama é tamanho do quarto maravilhosos .. enfim .. uma excelente estadia

ADRIANA

2.0

/10

Reviewed 64 week(s) ago

Hotels.com verified review

Hotel precisando de uma reforma, quarto amplo, porém antigo, a chave nao funcionava, a trava de segurança interna da porta estava quebrada, não tinha secador de cabelo no quarto, tive que descer para pegar, qdo peguei, o mesmo funcionou 2 minutos depois parou! Ar condicionado nao gela, ruim, antigo. Nao tinha papel higienico no banheiro, liguei 3x para pedir e ninguem levou! Nunca mais!

Haroldo

Business

10.0

/10

Reviewed 71 week(s) ago

Vista maravilhosa, quarto de boas dimensões, limpo e com camas confortáveis.

Vanessa

8.0

/10

Reviewed 109 week(s) ago

Hotels.com verified review

Mercure é um hotel excelente, estrutura impecável, funcionário atenciosos, café da manhã incrível. Minha única queixa é que a atendente disse que me colocaria em quarto frente mar e não colocou o que gera um certa frustração .

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