Best Western Plus Carlton Plaza Hotel

Hotels
8.8
/10
Very Good
945 reviews

What Guests Say About Their Stay

jenny
10.0
/ 10
Staff are very accomodating. We had a very nice unit. 1 separate bedroom with king size bed + queen bed outside and the third bes is a sofa bed. With full kitchen. We were 7 people and it was very convenient and spacious
Naomi
10.0
/ 10
Good location, easy to get around by walking. Clean, spacious room. Super friendly and accommodating staff too! It was nice that they utilized texting to see how our check in was/if we needed anything. Very easy to communicate! I would definitely recommend staying here.
Mark
10.0
/ 10
Really nice hotel in downtown Victoria. Arrived at 7pm to an unready room but the staff were more than helpful and offered some amazing comps! The coffee machine was excellent and a really nice experience for free and delicious coffees.
In the Area
See Map
642 Johnson St, Capital Regional District, British Columbia, Canada, V8W1M6

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Best Western Plus Carlton Plaza Hotel is a good choice when you are visiting Capital Regional District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Best Western Plus Carlton Plaza Hotel

642 Johnson St, Capital Regional District, British Columbia, Canada, V8W1M6
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Discover More About Best Western Plus Carlton Plaza Hotel

Location


Staying at Best Western Plus Carlton Plaza Hotel is a good choice when you are visiting Capital Regional District.

About Best Western Plus Carlton Plaza Hotel

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Best Western Plus Carlton Plaza Hotel exclusively for you.

Best Western Plus Carlton Plaza Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Best Western Plus Carlton Plaza Hotel is the right place to stay.

All facilities in Best Western Plus Carlton Plaza Hotel

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Others

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Business center
  • Computer station

Nearby Facilities

  • Hair salon
  • ATM/Banking

Food and Drinks

  • Breakfast

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Best Western Plus Carlton Plaza Hotel

Important Note
  • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Valet parking fee: CAD 30 per day (in/out privileges)
  • Nearby parking fee: CAD 16 per day (591 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 19

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Plus Carlton Plaza Hotel
108
Number of floors in Best Western Plus Carlton Plaza Hotel
7
Another facilities in Best Western Plus Carlton Plaza Hotel
Laundry service, Tours, Luggage storage, Express check-out, Porter

Frequently asked question in Best Western Plus Carlton Plaza Hotel

What are available facilities at Best Western Plus Carlton Plaza Hotel?
There are top facilites at Best Western Plus Carlton Plaza Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Plus Carlton Plaza Hotel?
The standard check-in time at Best Western Plus Carlton Plaza Hotel is starting from From 16:00 while the latest check-out time is at Before 12:00
Does Best Western Plus Carlton Plaza Hotel provide breakfast?
Yes, Best Western Plus Carlton Plaza Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Plus Carlton Plaza Hotel?
Best Western Plus Carlton Plaza Hotel is a 3.5-star hotel.
How many floors does Best Western Plus Carlton Plaza Hotel have?
Best Western Plus Carlton Plaza Hotel has 7 floors.
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More Reviews from Other Guests in Best Western Plus Carlton Plaza Hotel

8.8
Very Good
From 944 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.2

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Traveler Reviews Best Western Plus Carlton Plaza Hotel

Number of reviews per page
20
40
Top reviews
jenny
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff are very accomodating. We had a very nice unit. 1 separate bedroom with king size bed + queen bed outside and the third bes is a sofa bed. With full kitchen. We were 7 people and it was very convenient and spacious
Sasha
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall it was great!
Karen
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room is very clean. The front desk staff very cheery. We were told room had a street view but check it out. Room 524, actually a joke and very deceitful. Each evening we were kept awake with the base from the night club below. Horrible sleep every night.
Thomas
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Back in the day you used to be able to check in at 3 PM now it’s 4 PM. You expect to get to your room asap when you get there at 4:30m but my room wasn’t ready. I had to wait another half an hour before it was! When I got to my room everything was fine except for the fact that none of the soap dispensers had soap in them. These are small things, but when you’re super tired after a day at work, you just want to crash and these little things just felt BIG.
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Naomi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location, easy to get around by walking. Clean, spacious room. Super friendly and accommodating staff too! It was nice that they utilized texting to see how our check in was/if we needed anything. Very easy to communicate! I would definitely recommend staying here.
Mark
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Really nice hotel in downtown Victoria. Arrived at 7pm to an unready room but the staff were more than helpful and offered some amazing comps! The coffee machine was excellent and a really nice experience for free and delicious coffees.
Michael
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was clean and roomy....excellent water pressure! Very noisy in the hallway and outside.... they even left ear plugs in the room which should have tipped us off!!
Jo-Anne
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Like most of downtown Victoria, there are homeless on the street. They don’t brother you for the most part. The staff here are super friendly and we decided to valet our rental car to keep it safe.
Kyaw
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

small bed.
Paola
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

-
Michael
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice character building. The City of Victoria needs to deal with the homeless situation in the downtow area. Does not feel safe anymore.
SHAUNA
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This was a really fun opportunity to spend some time in Canada really have a fun trip the amenities and everything around was close convenient and the food was amazing. Surface was excellent. I will definitely go back and visit again. Definitely recommend.
William
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It is over a nightclub. Did not sleep until it closed at 1am
Shannon
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Over all a great stay with pleasant service. The room was clean. The only issue was there were not enough outlets in the room to properly charge our devices. The outlets beside the bed were very loose, couldn't properly hold our chargers and too narrow to put two chargers on at the same time.
Amélie
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice hotel, great location, amazing staff. Everyone was so friendly and helpful. Top!
Sergiu
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Within walking distance of the harbour and shops. Somewhat outdated.
Mithun Kumar
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good
Dawn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Stayed for 2 nights. Great location close to harbour. Comfortable bed and bedding. Very helpful and friendly staff. Great restaurant for breakfast next door. Would stay again.
Albert
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property is in the area of many homeless people and closed up shops. Sad.
Juan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel is overpriced for what it offers.
Number of reviews per page
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40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.