Moose Hotel And Suites

Hotels
Finding rooms for you...
9.6
/10
Exceptional
2,594 reviews

What Guests Say About Their Stay

Donald Michael

10.0
/ 10
My parents had a lovely time at this hotel. The staff was super friendly and helpful. They kept this hotel very clean. My parents would definitely go back.

Sylvia

10.0
/ 10
Great service as always. We love the moose. Smells great and you can’t beat the rooftop pool!

Carol

10.0
/ 10
Room was very clean and spacious. Staff friendly and the hotel was accessible to shops and the roam bus. Bed was comfortable.
In the Area
See Map
345 Banff Ave, Alberta, Canada, T1L 1H8

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Moose Hotel And Suites is a hotel is located at Alberta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Moose Hotel And Suites

345 Banff Ave, Alberta, Canada, T1L 1H8
Discover More Places
Lobby Moose Hotel And Suites
Lobby 2 Moose Hotel And Suites

Discover More About Moose Hotel And Suites

General


In Banff (Downtown District)

Location


With a stay at Moose Hotel And Suites, you'll be centrally located in Banff, just a 2-minute walk from Banff National Park Information Centre and 11 minutes by foot from Banff Centre for Arts and Creativity. This spa hotel is 3.2 mi (5.1 km) from Banff Gondola and 12.1 mi (19.5 km) from Banff National Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Banff National Park Information Centre - 0.2 km / 0.1 mi
Canadian Ski Museum West - 0.3 km / 0.2 mi
Banff Legacy Trail - 0.4 km / 0.2 mi
Canada House Gallery - 0.5 km / 0.3 mi
Banff Park Museum - 0.8 km / 0.5 mi
Central Park - 0.8 km / 0.5 mi
Whyte Museum of the Canadian Rockies - 0.9 km / 0.6 mi
Banff Centre for Arts and Creativity - 0.9 km / 0.6 mi
Bow River - 1 km / 0.6 mi
Banff International Research Station - 1.3 km / 0.8 mi
Tunnel Mountain Trail - 1.3 km / 0.8 mi
Banff Cascades of Time Gardens - 1.4 km / 0.8 mi
Fenland Trail - 1.4 km / 0.8 mi
Buffalo Nations Luxton Museum - 1.4 km / 0.9 mi
Walter Phillips Gallery - 1.5 km / 0.9 mi

The nearest major airport is Calgary International Airport (YYC) - 138 km / 85.7 mi

Facilities


Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.

Business Facilities


Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Banff? This hotel has 2000 square feet (186 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 174 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

All facilities in Moose Hotel And Suites

Bar, Cafe and Lounge Moose Hotel And Suites
Bar, Cafe and Lounge
Swimming Pool Moose Hotel And Suites
Swimming Pool
Entertainment Facility Moose Hotel And Suites
Entertainment Facility
Fitness Center Moose Hotel And Suites
Fitness Center
Functional Hall Moose Hotel And Suites
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Indoor pool
  • Outdoor facilities
  • Spa
  • Sauna

Public Facilities

  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Business facilities
  • Conference rooms
  • Computer station
  • Business center

General

  • Fireplace in lobby
  • Banquet
  • Parking

Sports and Recreations

  • Ski storage
  • Fitness center
  • Canoeing

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Moose Hotel And Suites

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
Read All

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Moose Hotel And Suites
174
Number of floors in Moose Hotel And Suites
4
Another facilities in Moose Hotel And Suites
Laundry service, Multilingual staff, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in Moose Hotel And Suites

What are available facilities at Moose Hotel And Suites?
There are top facilites at Moose Hotel And Suites such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Moose Hotel And Suites?
The standard check-in time at Moose Hotel And Suites is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Moose Hotel And Suites provide breakfast?
Yes, Moose Hotel And Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Moose Hotel And Suites?
Moose Hotel And Suites is a 4.0-star hotel.
How many floors does Moose Hotel And Suites have?
Moose Hotel And Suites has 4 floors.
See All

More Reviews from Other Guests in Moose Hotel And Suites

Overall Ratings & Reviews Moose Hotel And Suites

Traveloka (2)
Other sources (2,592)
9.6
Exceptional
From 2,592 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Moose Hotel And Suites

Number of reviews per page
20
40
Top reviews
Wing Ming Joses
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I would have given full 5 star review. However, there are things that take away a star, if not 2. 1. The quality of room cleaning service was not great. I found my PJ that I left on the bed being thrown on the sofa. Very strange. 2. The garbage bin in the bathroom was left on the toilet cover. Were they in such a hurry? After seeing all these, we declined for future room cleaning services. Not impressed. 3. This is an interior designer issue. The show door can only be opened around 45 degrees as it is hitting the huge shower head. I hit it every time I opened the shower door no matter how careful I was. 4. The restaurant in the hotel is expensive and nothing special about it. There is a grill in the restaurant for grilling breads and it is a joke. I left my piece of bread there for 5 minutes and it could only warm it up but not more than that. For price of $550+ per night (we stay for 4 nights), it does not feel right. I am not sure if this is a pro or con. Our room door opens directly to the outside so we needed to get dressed well just to access the lobby.
Read More
Colton
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great stay, would come back.
zhan
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

All good!
Yasaman
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location is very convenient. The hot tub is also nice
Maria
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The menu was not for us. Including breakfast. The staff were not professional while dealing with customers . Will not be recommending your hotel.
Donald Michael
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My parents had a lovely time at this hotel. The staff was super friendly and helpful. They kept this hotel very clean. My parents would definitely go back.
Sarah
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I paid for a room with a view, king size suite for my husbands 50th birthday.
Lindsay
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything was wonderful! We’ll definitely be back!
Roudaina
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good hotel and the staff is friendly , the room is clean but they don’t put water even for the coffee machine .
Kristina
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Spent 6 days . It was perfect
Sylvia
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great service as always. We love the moose. Smells great and you can’t beat the rooftop pool!
Carol
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was very clean and spacious. Staff friendly and the hotel was accessible to shops and the roam bus. Bed was comfortable.
Louise
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing bathroom, perfect location. Take ear plugs as the local train (warning horn- legal obligation) is very noisy throughout the night.
Anna
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Simply awesome.
Megan
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel was very clean and nice , room was small but nice and clean and more than enough since we were out all day and were just there to sleep. Comfortable beds and good shower. Roof tops hot tubs were wonderful with beautiful views. The only complaint is that we went to lobby restaurant for breakfast and asked for a table for two, but were told by the hostess that they wouldn’t seat us without a reservation - even though there were about 15 empty tables. We found Farm & Fire restaurant two doors down the street and they had a great breakfast and friendly service. Highly suggest everyone go there instead .
Read More
Cynthia
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful room, comfy bed, great restaurant, friendly staff. We had a great experience here!
Michelle
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Besides being in the perfect location, the staff were incredible! I had left my jewelry case in the room on departure which had thousands of dollars worth of jewelry in it. They returned it to me with absolutely nothing taken. We are so delighted at the honesty of the staff. Thankyou 😊
Jéssika
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hot tub is away a great. But the shower wasn’t working and the floor of the jacuzzi had sand on it ! And in the summer I would appreciate if the we have one of the hot tube colder then we can enjoy more. Hotel , service, cleaning in general was great! Coffee machine in the room wasn’t working.
Monika
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Restaurant on the main floor with the room service and very good food.
Xinyun
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel has an excellent location right in the center of Banff town, which makes it very convenient to access everything. It also provides a complimentary 3-day bus pass, allowing guests to easily travel to all major attractions. There is a bus stop right outside the hotel entrance, which is extremely convenient. The staff were very friendly and welcoming. We arrived in the morning, and they kindly arranged an early check-in so we didn’t have to wait until the afternoon, which was much appreciated. The restaurant downstairs is also a pleasant surprise, offering good food at very reasonable prices. Overall, it was a very enjoyable stay and a great experience. Highly recommended.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Moose Hotel And Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Moose Hotel And Suites

Traveloka (2)
Other sources (2,592)
9.6
Exceptional
From 2,592 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Moose Hotel And Suites

Number of reviews per page
20
40
Top reviews
Wing Ming Joses
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I would have given full 5 star review. However, there are things that take away a star, if not 2. 1. The quality of room cleaning service was not great. I found my PJ that I left on the bed being thrown on the sofa. Very strange. 2. The garbage bin in the bathroom was left on the toilet cover. Were they in such a hurry? After seeing all these, we declined for future room cleaning services. Not impressed. 3. This is an interior designer issue. The show door can only be opened around 45 degrees as it is hitting the huge shower head. I hit it every time I opened the shower door no matter how careful I was. 4. The restaurant in the hotel is expensive and nothing special about it. There is a grill in the restaurant for grilling breads and it is a joke. I left my piece of bread there for 5 minutes and it could only warm it up but not more than that. For price of $550+ per night (we stay for 4 nights), it does not feel right. I am not sure if this is a pro or con. Our room door opens directly to the outside so we needed to get dressed well just to access the lobby.
Read More
Colton
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great stay, would come back.
zhan
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

All good!
Yasaman
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location is very convenient. The hot tub is also nice
Maria
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The menu was not for us. Including breakfast. The staff were not professional while dealing with customers . Will not be recommending your hotel.
Donald Michael
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My parents had a lovely time at this hotel. The staff was super friendly and helpful. They kept this hotel very clean. My parents would definitely go back.
Sarah
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I paid for a room with a view, king size suite for my husbands 50th birthday.
Lindsay
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything was wonderful! We’ll definitely be back!
Roudaina
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good hotel and the staff is friendly , the room is clean but they don’t put water even for the coffee machine .
Kristina
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Spent 6 days . It was perfect
Sylvia
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great service as always. We love the moose. Smells great and you can’t beat the rooftop pool!
Carol
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was very clean and spacious. Staff friendly and the hotel was accessible to shops and the roam bus. Bed was comfortable.
Louise
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing bathroom, perfect location. Take ear plugs as the local train (warning horn- legal obligation) is very noisy throughout the night.
Anna
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Simply awesome.
Megan
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel was very clean and nice , room was small but nice and clean and more than enough since we were out all day and were just there to sleep. Comfortable beds and good shower. Roof tops hot tubs were wonderful with beautiful views. The only complaint is that we went to lobby restaurant for breakfast and asked for a table for two, but were told by the hostess that they wouldn’t seat us without a reservation - even though there were about 15 empty tables. We found Farm & Fire restaurant two doors down the street and they had a great breakfast and friendly service. Highly suggest everyone go there instead .
Read More
Cynthia
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful room, comfy bed, great restaurant, friendly staff. We had a great experience here!
Michelle
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Besides being in the perfect location, the staff were incredible! I had left my jewelry case in the room on departure which had thousands of dollars worth of jewelry in it. They returned it to me with absolutely nothing taken. We are so delighted at the honesty of the staff. Thankyou 😊
Jéssika
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hot tub is away a great. But the shower wasn’t working and the floor of the jacuzzi had sand on it ! And in the summer I would appreciate if the we have one of the hot tube colder then we can enjoy more. Hotel , service, cleaning in general was great! Coffee machine in the room wasn’t working.
Monika
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Restaurant on the main floor with the room service and very good food.
Xinyun
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel has an excellent location right in the center of Banff town, which makes it very convenient to access everything. It also provides a complimentary 3-day bus pass, allowing guests to easily travel to all major attractions. There is a bus stop right outside the hotel entrance, which is extremely convenient. The staff were very friendly and welcoming. We arrived in the morning, and they kindly arranged an early check-in so we didn’t have to wait until the afternoon, which was much appreciated. The restaurant downstairs is also a pleasant surprise, offering good food at very reasonable prices. Overall, it was a very enjoyable stay and a great experience. Highly recommended.
Read More
Number of reviews per page
20
40