Moose Hotel And Suites

Hotels
9.4
/10
Exceptional
2,069 reviews

What Guests Say About Their Stay

Max
10.0
/ 10
The hotel was amazing, and all of the staff were responsive, helpful, and very friendly.
Dustin
10.0
/ 10
We had a one bedroom suite and it was so much room. We loved the patio and living area.
Andrew
10.0
/ 10
Excellent over all. Close to everything in Banff townsite (3-5 min walk). Very clean. Amazing views from our 4th floor suite. Only complaint would be that only one of the roof top hot tubs was working (it was being renovated?) and we weren’t notified when booking
In the Area
See Map
345 Banff Ave, Alberta, Canada, T1L 1H8

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Moose Hotel And Suites is a hotel is located at Alberta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Moose Hotel And Suites

345 Banff Ave, Alberta, Canada, T1L 1H8
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Discover More About Moose Hotel And Suites

Location


Moose Hotel And Suites is a hotel is located at Alberta.

About Moose Hotel And Suites

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Moose Hotel And Suites exclusively for you.

Moose Hotel And Suites is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Moose Hotel And Suites.

All facilities in Moose Hotel And Suites

Others Moose Hotel And Suites
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms
  • Computer station

Things to Do

  • Hot tub
  • Indoor pool
  • Spa
  • Sauna

General

  • Fireplace in lobby
  • Banquet
  • Parking

Food and Drinks

  • Bar
  • Breakfast

Sports and Recreations

  • Ski storage
  • Fitness center

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Moose Hotel And Suites

Important Note
  • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Moose Hotel And Suites
174
Number of floors in Moose Hotel And Suites
4
Another facilities in Moose Hotel And Suites
Laundry service, Tours, Multilingual staff, Luggage storage, 24-hour Receptionist

Frequently asked question in Moose Hotel And Suites

What are available facilities at Moose Hotel And Suites?
There are top facilites at Moose Hotel And Suites such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Moose Hotel And Suites?
The standard check-in time at Moose Hotel And Suites is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Moose Hotel And Suites provide breakfast?
Yes, Moose Hotel And Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Moose Hotel And Suites?
Moose Hotel And Suites is a 4.0-star hotel.
How many floors does Moose Hotel And Suites have?
Moose Hotel And Suites has 4 floors.
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More Reviews from Other Guests in Moose Hotel And Suites

Overall Ratings & Reviews Moose Hotel And Suites

Traveloka (2)
Other sources (2,067)
9.4
Exceptional
From 2,067 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Moose Hotel And Suites

Number of reviews per page
20
40
Top reviews
Max
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel was amazing, and all of the staff were responsive, helpful, and very friendly.
Christy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel was in a great location in downtown Banff! We had a great stay here. I have four stars because the tile around the roof pool was falling apart. It looked like they were getting ready to replace it so once that’s complete I would give it a 5!
Dustin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a one bedroom suite and it was so much room. We loved the patio and living area.
Erli
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excelente location, friendly staff, cozy ambiance.
Andrew
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent over all. Close to everything in Banff townsite (3-5 min walk). Very clean. Amazing views from our 4th floor suite. Only complaint would be that only one of the roof top hot tubs was working (it was being renovated?) and we weren’t notified when booking
Sara
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Location is conveniently located to the town center with plenty of shopping and eating options but our room was facing the street which meant noise at all hours. Air conditioner/heater was a box unit which turning on and off created more noise in the room. Plenty of free parking in the garage. Staff was friendly, Paccini restaurant onsite was good. Spa understaffed (per the spa) and couldn’t get two appointments together for our requested services (called three weeks in advance). Rooms are small and need significant updating. Overall, this really isn’t a resort but just another overpriced average hotel.
Read More
Linda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location, amenties.
Larry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel. We had a great stay. Kind staff, very clean rooms, amazing views and fantastic location!
Audra
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

X
Lisa
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I come to the Moose hotel, every year sometimes twice, specifically for their hot pools, dry sauna and views. It has been my favourite hotel. We arrived to find that the pool and sauna were closed and not only that but there is a huge barrier/wooden walls to conceal the repairs they’re doing that completely block any mountain views. We were so disappointed. To add, the room rates are usually between $300-$500 depending when you book they jacked the rates up to $800 minimum. Expedia was great at reconciling but I still paid $800 for a king size bed and basically zero amenities. Not worth it for anyone considering booking!! Beware
Read More
Danielle
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My friends and I stayed at the Moose hotel for a girls week away and we loved it! The rooms were spacious and clean. The mini fridge worked really well at keeping our snacks cold. We loved the in hotel spa and the hot tub and outside fire had beautiful Mountain views and was the perfect way to relax after a day hiking. The staff were also very friendly and helpful and we were grateful to be able to borrow bear spray from the hotel without charge (only charged if you end up needing to use it). Lastly, we loved how close it was to shopping and restaurants and there was easy transportation nearby for going to things like the Banff gondola. I would definitely stay here again!
Read More
Susan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very pet friendly. Excellent location.
Yiqi
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall the experience is good, our room has balcony connecting to the street
Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I loved this property. Our experience at this hotel was top notch from the moment we walked in. The staff were attentive, welcoming and went above and beyond for my birthday. We had a suite on the 4th floor that made coffee on the balcony feel very magic and breath taking. The rooftop hot pool, fire and just the whole ambience is absolutely stunning. I would 100% recommend staying here and will book here again.
Read More
Mike
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing property, super clean rooms, fireplace, the rooftop hot tub with a mountain view - just a dream! We stayed at 4 different hotels during our recent trip to Alberta, and Moose Hotel was the best one. I would stay here again for sure.
Clifford
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful views, immaculate rooms,friendly staff.
Joyce Dobson
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is the perfect place to stay in Banff! Great location, really cool vibe. The hot pool was wonderful! We had a 2 bedroom suite that was great for us. Wonderful view. We enjoyed the restaurant and bar!!
Stacina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful property with walk ability to do many shops and restaurants. Love the free underground parking as well. The hot tub in the 4th floor has a great view!
esther
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We got there really early
Kelly
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

All of the staff was extremely friendly and helpful. The whole property was very clean and well kept. Out unit was very clean and comfortable.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Moose Hotel And Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Moose Hotel And Suites

Traveloka (2)
Other sources (2,067)
9.4
Exceptional
From 2,067 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Moose Hotel And Suites

Number of reviews per page
20
40
Top reviews
Max
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel was amazing, and all of the staff were responsive, helpful, and very friendly.
Christy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel was in a great location in downtown Banff! We had a great stay here. I have four stars because the tile around the roof pool was falling apart. It looked like they were getting ready to replace it so once that’s complete I would give it a 5!
Dustin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a one bedroom suite and it was so much room. We loved the patio and living area.
Erli
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excelente location, friendly staff, cozy ambiance.
Andrew
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent over all. Close to everything in Banff townsite (3-5 min walk). Very clean. Amazing views from our 4th floor suite. Only complaint would be that only one of the roof top hot tubs was working (it was being renovated?) and we weren’t notified when booking
Sara
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Location is conveniently located to the town center with plenty of shopping and eating options but our room was facing the street which meant noise at all hours. Air conditioner/heater was a box unit which turning on and off created more noise in the room. Plenty of free parking in the garage. Staff was friendly, Paccini restaurant onsite was good. Spa understaffed (per the spa) and couldn’t get two appointments together for our requested services (called three weeks in advance). Rooms are small and need significant updating. Overall, this really isn’t a resort but just another overpriced average hotel.
Read More
Linda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location, amenties.
Larry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel. We had a great stay. Kind staff, very clean rooms, amazing views and fantastic location!
Audra
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

X
Lisa
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I come to the Moose hotel, every year sometimes twice, specifically for their hot pools, dry sauna and views. It has been my favourite hotel. We arrived to find that the pool and sauna were closed and not only that but there is a huge barrier/wooden walls to conceal the repairs they’re doing that completely block any mountain views. We were so disappointed. To add, the room rates are usually between $300-$500 depending when you book they jacked the rates up to $800 minimum. Expedia was great at reconciling but I still paid $800 for a king size bed and basically zero amenities. Not worth it for anyone considering booking!! Beware
Read More
Danielle
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My friends and I stayed at the Moose hotel for a girls week away and we loved it! The rooms were spacious and clean. The mini fridge worked really well at keeping our snacks cold. We loved the in hotel spa and the hot tub and outside fire had beautiful Mountain views and was the perfect way to relax after a day hiking. The staff were also very friendly and helpful and we were grateful to be able to borrow bear spray from the hotel without charge (only charged if you end up needing to use it). Lastly, we loved how close it was to shopping and restaurants and there was easy transportation nearby for going to things like the Banff gondola. I would definitely stay here again!
Read More
Susan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very pet friendly. Excellent location.
Yiqi
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall the experience is good, our room has balcony connecting to the street
Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I loved this property. Our experience at this hotel was top notch from the moment we walked in. The staff were attentive, welcoming and went above and beyond for my birthday. We had a suite on the 4th floor that made coffee on the balcony feel very magic and breath taking. The rooftop hot pool, fire and just the whole ambience is absolutely stunning. I would 100% recommend staying here and will book here again.
Read More
Mike
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing property, super clean rooms, fireplace, the rooftop hot tub with a mountain view - just a dream! We stayed at 4 different hotels during our recent trip to Alberta, and Moose Hotel was the best one. I would stay here again for sure.
Clifford
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful views, immaculate rooms,friendly staff.
Joyce Dobson
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is the perfect place to stay in Banff! Great location, really cool vibe. The hot pool was wonderful! We had a 2 bedroom suite that was great for us. Wonderful view. We enjoyed the restaurant and bar!!
Stacina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful property with walk ability to do many shops and restaurants. Love the free underground parking as well. The hot tub in the 4th floor has a great view!
esther
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We got there really early
Kelly
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

All of the staff was extremely friendly and helpful. The whole property was very clean and well kept. Out unit was very clean and comfortable.
Number of reviews per page
20
40