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  5. Hotel in Quality Inn & Suites Thunder Bay Downtown
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Quality Inn & Suites Thunder Bay Downtown

Hotels
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8.0
/10
Very Good
1,307 reviews

What Guests Say About Their Stay

Helen

10.0
/ 10
Beautiful, clean, newly renovated room! Friendly staff with great customer service. A quiet room ..truly peaceful with a comfortable bed. In the morning a breakfast with multiple choices of hot or cold breakfast choices. Great Value for money- Helen & Joseph

Richard

10.0
/ 10
Great front desk team and staff. Quality room, and a good breakfast. Solid stay at Quality Inn.

STROYAN

10.0
/ 10
Pet friendly. Near main strip, lots of dining short walk away. Room was spacious, clean. Cameras everywhere, security; felt safer than other places in Thunder bay. Great breakfast spread/ many options.
In the Area
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61 Cumberland Street N, Thunder Bay, Ontario, Canada, P7A 4L7

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
note: hotel was previously named Superior Shores Hotel BW Signature Collection By Best Western Staying at Quality Inn & Suites Thunder Bay Downtown is a good choice when you are visiting Thunder Bay. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Quality Inn & Suites Thunder Bay Downtown

61 Cumberland Street N, Thunder Bay, Ontario, Canada, P7A 4L7
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Lobby Quality Inn & Suites Thunder Bay Downtown
Lobby 2 Quality Inn & Suites Thunder Bay Downtown

Discover More About Quality Inn & Suites Thunder Bay Downtown

General
Near Definitely Superior Art Gallery

Location
With a stay at Quality Inn & Suites Thunder Bay Downtown in Thunder Bay, you'll be within a 10-minute walk of Lake Superior and Definitely Superior Art Gallery. This hotel is 0.2 mi (0.4 km) from Thunder Bay Tourist Pagoda and 0.2 mi (0.4 km) from NV Music Hall.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Definitely Superior Art Gallery - 0.2 km / 0.1 mi
Thunder Bay Tourist Pagoda - 0.4 km / 0.2 mi
NV Music Hall - 0.4 km / 0.2 mi
Goods & Co Market - 0.5 km / 0.3 mi
Lake Superior - 0.7 km / 0.4 mi
Magnus Theater - 0.8 km / 0.5 mi
Prince Arthur's Landing - 0.8 km / 0.5 mi
Gateway Casinos Thunder Bay - 0.8 km / 0.5 mi
Thunder Bay Military Museum - 0.9 km / 0.6 mi
Hillcrest Park - 1.4 km / 0.9 mi
Transportation Museum of Thunder Bay - 1.6 km / 1 mi
Port Arthur Stadium - 2.9 km / 1.8 mi
Canada Games Complex - 3 km / 1.9 mi
Boulevard Lake Park - 3.2 km / 2 mi
Thunder Bay Community Auditorium - 3.2 km / 2 mi

The nearest major airport is Thunder Bay, ON (YQT-Thunder Bay Intl.) - 12.2 km / 7.6 mi

Facilities
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access and a fireplace in the lobby.

Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Dining
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.

Rooms
Make yourself at home in one of the 65 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

All facilities in Quality Inn & Suites Thunder Bay Downtown

Fitness Center Quality Inn & Suites Thunder Bay Downtown
Fitness Center
Lobby Quality Inn & Suites Thunder Bay Downtown
Lobby
Exterior Quality Inn & Suites Thunder Bay Downtown
Exterior
Bedroom Quality Inn & Suites Thunder Bay Downtown
Bedroom
Others Quality Inn & Suites Thunder Bay Downtown
Others

Food and Drinks

  • Breakfast
  • Continental breakfast

Things to Do

  • Fitness center

Connectivity

  • Free WiFi

General

  • Smoking area
  • Parking
  • Fireplace in lobby
  • Terrace

Public Facilities

  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Business facilities

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Quality Inn & Suites Thunder Bay Downtown

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Noise-free guestrooms cannot be guaranteed
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 05:30 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Quality Inn & Suites Thunder Bay Downtown
65
Number of floors in Quality Inn & Suites Thunder Bay Downtown
6
Another facilities in Quality Inn & Suites Thunder Bay Downtown
Breakfast, Continental breakfast, Fitness center, Free WiFi, Smoking area

Frequently asked question in Quality Inn & Suites Thunder Bay Downtown

What are available facilities at Quality Inn & Suites Thunder Bay Downtown?
There are top facilites at Quality Inn & Suites Thunder Bay Downtown such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Quality Inn & Suites Thunder Bay Downtown?
The standard check-in time at Quality Inn & Suites Thunder Bay Downtown is starting from 15:00 - 05:30 while the latest check-out time is at Before 11:00
Does Quality Inn & Suites Thunder Bay Downtown provide breakfast?
Yes, Quality Inn & Suites Thunder Bay Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Quality Inn & Suites Thunder Bay Downtown?
Quality Inn & Suites Thunder Bay Downtown is a 2.5-star hotel.
How many floors does Quality Inn & Suites Thunder Bay Downtown have?
Quality Inn & Suites Thunder Bay Downtown has 6 floors.
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More Reviews from Other Guests in Quality Inn & Suites Thunder Bay Downtown

Overall Ratings & Reviews Quality Inn & Suites Thunder Bay Downtown

Other sources (1,307)
8.0
Very Good
From 1,307 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.4

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Traveler Reviews Quality Inn & Suites Thunder Bay Downtown

Number of reviews per page
20
40
Top reviews
Jordan
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Positives: The room was clean. Housekeeping didn't clean out the fridge so there were 4 beers waiting for me when I arrived. The bed was comfortable. Breakfast in the morning was good. Negatives (in chronological order): There was a dude in the parking lot going through the dumpster for "empties". There is almost no parking. Much less spots than a hotel of this size would need. The night auditor checking us in didn't seem to know what he was doing. The shower in the room couldn't hold itself up so I had to shower with one hand holding the shower head in place.
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susan
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good place to stop for the night. The staff was very friendly and helpful. Breakfast was good and we liked that they had real plates, cutlery and cups. I feel that really cuts down on the garbage and we appreciate that.
Robert
icon-Family
Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Dirty, awkward layout to the room. Could barely enter or leave the room due to narrow entrance. Furniture was stained and small tv barely visible from bed
Kristine
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nicely decorated, but that's it. Lobby, hallway and room was dirty. Bedding was stained and had hairs all over it, pillows had blood. So much hair and grim in the bathroom. Not a 3 Star Very disappointed and disgusting.
Mohammad
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All good
Janice
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

No complaints about our stay and it was close to where we wanted to be!
Nadya
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Upon arrival the lower lobby was not clean as the main lobby was. Superficially the hotel is clean, neat and tidy. It is good for an overnight stay. Breakfast was good. Bathroom did not have an actual door, it was a barn sliding door, which offers no privacy at all. Staff were friendly and helpful. Parking was easy.
Patty
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room ok, breakfast better some days than others. Motel had a restaurant at one time that’s now just the complimentary breakfast area. We told front desk that our shampoo bottle hanging in shower was empty, ignored.
Doris
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very pricey for what you got. Was not clean at entrance. The carpets were soiled in the hallway and room.
Helen
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Beautiful, clean, newly renovated room! Friendly staff with great customer service. A quiet room ..truly peaceful with a comfortable bed. In the morning a breakfast with multiple choices of hot or cold breakfast choices. Great Value for money- Helen & Joseph
Sylvain
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

La chambre est spacieuse, le déjeuner correct sans plus.
Dean
icon-
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was nice and clean...looks like it was renovated not too long ago. The common areas need work, especially the entrance. Good breakfast included bacon, eggs and potato's.
Nicole
icon-with Partner
with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I was forced to leave in the middle of the night after repeated knocking on my door by staff accusing me of calling 911. At one point the police arrived and told me the staff had sent them. The vending machine stole $10. The staff did not care. I was not refunded my money after I requested it and I will never use Expedia again nor will I ever stay at that hotel chain again. I am deeply disappointed in the customer service I received after being harassed and made to feel unsafe and unwelcome.
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Taras
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breakfast was well supplied. Staff were friendly and helpful as we ended up staying longer than expected due to our vehicle breaking down.
Curtis
icon-
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Ok at best. Stayed at better for sure.
Arlis
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The building was being renovated while we were there, and stairs and hall weren’t being cleaned. Furniture in the room was stained. Sheets had a tear. The bathroom door was a narrow ill -fitted barn door that gave no privacy or separation. The shower was small and without a door or curtain, so the floor got wet. This was an intentional design. The toilet roll holder was broken. The staff was not friendly nor helpful when we asked questions. The room was expensive, tacky, and a disappointment. We cannot recommend this hotel.
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Richard
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great front desk team and staff. Quality room, and a good breakfast. Solid stay at Quality Inn.
STROYAN
icon-with Pet
with Pet
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Pet friendly. Near main strip, lots of dining short walk away. Room was spacious, clean. Cameras everywhere, security; felt safer than other places in Thunder bay. Great breakfast spread/ many options.
Jeffrey
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Property was under construction with dust in various public areas. Parking can be complicated, esp if you have lots of heavy luggage - suggest parking in the back first to unload as the elevator does not stop on the front desk level. We did like the internal open staircase - more hotels should do this! Near downtown Thunder Bay and walkable to the water - just cross the train tracks!
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Veda
icon-with Pet
with Pet
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room and parking was ok. Lot is not very big.
Number of reviews per page
20
40

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Lobby 4 Quality Inn & Suites Thunder Bay Downtown

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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