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Sandman Hotel & Suites London Downtown

Hotels
Finding rooms for you...
7.6
/10
Pleasant
1,549 reviews

What Guests Say About Their Stay

Kimberley

10.0
/ 10
I would suggest giving your guests ear plugs as they check in as the sirens on a weekend are ongoing all night The renovated room was very nice, however your toilets are too low to the ground, especially for those with needs special needs

Gina

10.0
/ 10
Clean rooms with a continental breakfast included. There is gated underground parking at a reasonable rate, as well as surface level parking. The staff was extremely helpful, efficient and friendly. The Rock The Park music festival is within walking distance from the hotel, so that worked out well for our purposes.

Jody

10.0
/ 10
Came for a concert, was clean, staff was friendly and we had everything we needed
In the Area
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374 Dundas St, Middlesex County, London, Ontario, Canada, N6B1V7

Main Facilities

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Parking
Luggage storage
Elevator
Laundry
Business facilities
Braille or raised signage
Staying at Sandman Hotel & Suites London Downtown is a good choice when you are visiting London. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sandman Hotel & Suites London Downtown

374 Dundas St, Middlesex County, London, Ontario, Canada, N6B1V7
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Lobby Sandman Hotel & Suites London Downtown
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General
In London (Downtown London)

Location
With a stay at Sandman Hotel & Suites London Downtown, you'll be centrally located in London, a short 8-minute walk from Victoria Park and 12 minutes by foot from Covent Garden Market. This hotel is 0.8 mi (1.3 km) from Harris Park and 2.3 mi (3.7 km) from University of Western Ontario.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Campbell Memorial Park Off-Leash Area - 0.1 km / 0.1 mi
Jonathon Bancroft-Snell Gallery - 0.4 km / 0.3 mi
Citi Plaza Mall - 0.5 km / 0.3 mi
RBC Place London - 0.6 km / 0.3 mi
TAP Centre for Creativity - 0.7 km / 0.4 mi
Victoria Park - 0.7 km / 0.4 mi
Wolf Performance Hall - 0.7 km / 0.4 mi
Rum Runners - 0.7 km / 0.5 mi
Centennial Hall - 0.8 km / 0.5 mi
Michael Gibson Gallery - 0.9 km / 0.5 mi
Good Foundation Theatre - 0.9 km / 0.5 mi
London Music Hall - 0.9 km / 0.6 mi
St. Paul's Cathedral - 0.9 km / 0.6 mi
Banting House - 1 km / 0.6 mi
Covent Garden Market - 1 km / 0.6 mi

The preferred airport for Sandman Hotel & Suites London Downtown is London, ON (YXU-London Intl.) - 10.5 km / 6.5 mi

Facilities
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.

Business Facilities
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Dining
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Rooms
Make yourself at home in one of the 109 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

All facilities in Sandman Hotel & Suites London Downtown

Fitness Center Sandman Hotel & Suites London Downtown
Fitness Center
Common Space Sandman Hotel & Suites London Downtown
Common Space
Lobby Sandman Hotel & Suites London Downtown
Lobby
Accommodation Services Sandman Hotel & Suites London Downtown
Accommodation Services
Exterior Sandman Hotel & Suites London Downtown
Exterior

Things to Do

  • TV lounge

Food and Drinks

  • Continental breakfast
  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet
  • Fireplace in lobby
  • Parking

Accessibilty

  • Braille or raised signage
  • Accessibility equipment
  • Accessible parking
  • Accessible path of travel

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Business facilities
  • Conference rooms
  • Computer station

Nearby Facilities

  • Laundry
  • ATM/Banking

Accommodation Policy & General Information in Sandman Hotel & Suites London Downtown

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Check-In / Check-Out Time
From 16:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sandman Hotel & Suites London Downtown
109
Number of floors in Sandman Hotel & Suites London Downtown
9
Another facilities in Sandman Hotel & Suites London Downtown
TV lounge, Continental breakfast, Breakfast, Free WiFi, Banquet

Frequently asked question in Sandman Hotel & Suites London Downtown

What is normal check-in & check-out time at Sandman Hotel & Suites London Downtown?
The standard check-in time at Sandman Hotel & Suites London Downtown is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Sandman Hotel & Suites London Downtown provide breakfast?
Yes, Sandman Hotel & Suites London Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sandman Hotel & Suites London Downtown?
Sandman Hotel & Suites London Downtown is a 2.5-star hotel.
How many floors does Sandman Hotel & Suites London Downtown have?
Sandman Hotel & Suites London Downtown has 9 floors.
How many rooms are available at Sandman Hotel & Suites London Downtown?
Sandman Hotel & Suites London Downtown has 109 rooms in total.
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More Reviews from Other Guests in Sandman Hotel & Suites London Downtown

Overall Ratings & Reviews Sandman Hotel & Suites London Downtown

Other sources (1,549)
7.6
Pleasant
From 1,549 reviews
Cleanliness

7.8

Room Comfort

7.8

Service and Facilites

8.2

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Traveler Reviews Sandman Hotel & Suites London Downtown

Number of reviews per page
20
40
Top reviews
Jamie
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I don’t usually fill these surveys out, but I feel like I need to for this one. Despite the friendliness and professionalism of the front desk person, the accommodations offered at the Sandman Hotel in London ON, specifically room 510, were less than stellar. On the plus side, the linens were clean as was the bathroom, so the cleaning staff are obviously doing a decent job cleaning a very tired and worn room, but that only goes so far. The musty wet mop/damp basement odour was almost unbearable, there were water stains on the ceiling and the aging air conditioning unit is annoyingly loud. The carpets in the hallways are stained and dingy and the wallpaper near the elevator area is ripped and stained. Sorry, but it’ll take more than a few plug in air fresheners to cover up that smell. There is a chance that things will improve in the near future because they are in the process of renovating the hotel. The entire 6th floor was closed for this purpose, which is great for future guests, but for current guests it means no access to the ice machine. There may be better days ahead for the hotel, but I wouldn’t recommend it for now. The renos hold the hope that many of these issues will be resolved over the next few months, but if you’re considering staying in London anytime soon, I’d say you’d be better off giving this place a hard pass.
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Kimberley
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I would suggest giving your guests ear plugs as they check in as the sirens on a weekend are ongoing all night The renovated room was very nice, however your toilets are too low to the ground, especially for those with needs special needs
Emma
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Kind staff. Clean facilities.
Vandna
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Pros: - hotel was well-maintained - Staff were kind, courteous, and friendly - continental breakfast was available for a longer duration during the weekends - Cleaning staff were present and available when needed - coffee machine was available within the hotel room Cons - hotel room does not have drinking water available in the room, only a bathroom sink - pillows are incredibly uncomfortable - air-conditioning is unreliable; recommendation is to set temperature to a half degree lower than intended temperature - Staff were quite busy and resorted to verbal signals rather than providing assistance
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Cathy
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff
Jeff
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Decor is dated and worn. The location is beside a homeless shelter. Several very interesting characters hanging out on the street by the hotel. Breakfast was a pleasant surprise!
Emily
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Under construction means jackhammers. Avoid until its over. They say 10am-6pm is what the city allows for noise thats fine but you have to wear ear plugs in your own room if you want to be in there in those hours.
Kathleen
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We chose this hotel as it was very conveniently located and was close to the venue we were attending. It also provided parking for a reasonable rate which we required. The staff at the front desk on check-in and check-out were friendly. The room was nice and cold which was appreciated for a heat wave. The thicker drapes did not close at all and so we only had the light sheer drapes which were useless at blocking out the sun in the morning. It shone right on my bed and woke me early. The bathtub had noticeable amounts of sand in it. And the hotel was undergoing renovations. On check-out I noticed a sign to one side at the desk announcing the renovations, but on check-in I did not see the sign and we weren't informed of the renovations. It was quite shocking when the hours of jackhammering on the floor above us began. The hotel did comp our one night of parking though as a result. I hadn't realized that a complimentary breakfast was included. It was self-serve but there were a variety of options and we were all happy with it. There were some negatives, but for the price, location and parking I would stay here again.
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Denise
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The property is being renovated, so something to consider. The room was clean but other parts of property we not. Stained carpet etc. The staff were friendly, quick check in and the included breakfast was good. There is an additional charge for parking. Overall good for the price. We would use again at that price point.
Julie
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Would not recommend this hotel. Dated, not very clean with limited amenities and located right next to a shelter/halfway house. People passed out in the front as well as the back parking lot. They have gated underground parking but low ceiling height so no good for trucks and SUV’s. Not much around in terms of restaurants etc.
Gina
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean rooms with a continental breakfast included. There is gated underground parking at a reasonable rate, as well as surface level parking. The staff was extremely helpful, efficient and friendly. The Rock The Park music festival is within walking distance from the hotel, so that worked out well for our purposes.
Carol Lynn
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This spot is right next to a drug use hangout. I did not feel safe with my daughter at all and honestly wanted to leave in the middle of the night but there were police and people strung out blocking the exit. Some of them had snuck into the “secure” parking lot and had to be removed. It was very noisy all night long.
Cinzia
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

It would have been helpful to know the hotel was next door to a shelter. That being said it was very safe
Thomas
icon-with Friends
with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was great, great location, friendly staff,but the breakfast was mediocre and the hotel was under construction the entire stay. Plus there was a bunch of homeless people who were definitely doing drugs ~25 feet from the front entrance the entire stay
Tiffany
icon-with Children
with Children
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This is an ok place to stay. Starting with the positive, staff are really friendly towards kids and really attentive when you need help. Be sure to stop by the front desk with your kids for a little treat. Our warnings (please read): #1: This hotel is beside a homeless shelter with very prominent drug use in front. The area is not safe to walk around in. Be sure to park your car in the lower gated lot. Once you are in the hotel, it is fine. #2: We would recommend you bring some Lysol because the cleaning staff are not the most thorough (we had hair in our tub and toothpaste residue in our sink). #3: Breakfast is not well staffed. You often have to remind them to restock things, like coffee, milk, bagels. #4: Be prepared. The place is really showing it's age. A lot of things are worn/breaking/ don't work. In our case it was the washroom fan, peeling wallpaper, and very stained carpet. Maybe bring slippers.
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ANA MARIE
icon-with Children
with Children
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We recently stayed at this hotel and had a deeply disappointing and unsafe experience. The room had bed bugs, the carpet felt moist, and the bedframes were protruding, leaving metal exposed between the two beds. When the front desk called to check in, I mentioned how unsafe it was. She said maintenance would come the next day, but no one ever showed up. Upon checkout, we reported the bed bugs and even showed a video. The front desk acted surprised, which was frustrating given the seriousness of the issue. Overall, the room conditions and lack of follow‑through made this stay unacceptable.
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Jody
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Came for a concert, was clean, staff was friendly and we had everything we needed
Marlissa
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had to switch rooms as our door would not lock. Good thing we checked. The bathroom fan was VERY loud (think elephant) in the new room. The staff was excellent. The breakfast was good. But really, far too expensive for what we got, especially with parking an additional charge yet on top.
Jimmy
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Breadfast is good. Parking is safe to park
Alex
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Enjoyed our stay. Room and breakfast was basic but did the trick.
Number of reviews per page
20
40

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Exterior 4 Sandman Hotel & Suites London Downtown

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