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The Falls Hotel & Inn

Hotels
Finding rooms for you...
7.6
/10
Pleasant
2,852 reviews

What Guests Say About Their Stay

Christina

10.0
/ 10
Excellent location practically in Clifton Hill and still walkable to the falls viewing area and other attractions. The room was spacious but a little outdated. Breakfast in the restaurant on site was delicious.

Heather

10.0
/ 10
We had a hard time finding the ice machine. The complimentary items are limited and there’s no clear breakfast menu in the room

Haydar

10.0
/ 10
Great hotel, with excellent location. We were 3 families and everyone loved the hotel. Recommend
In the Area
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5657 Victoria Ave, Regional Municipality of Niagara, Ontario, Canada, L2G 3L5

Main Facilities

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This accommodation offers:
Indoor pool
Parking
Luggage storage
Elevator
Accessible bathroom
Multilingual staff
ATM/Banking
Staying at The Falls Hotel & Inn is a good choice when you are visiting Regional Municipality of Niagara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Falls Hotel & Inn

5657 Victoria Ave, Regional Municipality of Niagara, Ontario, Canada, L2G 3L5
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General
Near Clifton Hill

Location
With a stay at The Falls Hotel & Inn, you'll be centrally located in Niagara Falls, steps from Clifton Hill and Casino Niagara. This hotel is 0.3 mi (0.4 km) from Queen Victoria Park and 0.3 mi (0.5 km) from Fallsview Indoor Waterpark.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Niagara River Gorge - 0.1 km / 0.1 mi
Nightmares Fear Factory - 0.1 km / 0.1 mi
Clifton Hill - 0.2 km / 0.1 mi
Casino Niagara - 0.2 km / 0.1 mi
Ripley's Believe it or Not - 0.3 km / 0.2 mi
Fallsview Indoor Waterpark - 0.3 km / 0.2 mi
Dinosaur Adventure Golf - 0.3 km / 0.2 mi
Great Canadian Midway - 0.3 km / 0.2 mi
Niagara SkyWheel - 0.4 km / 0.2 mi
Queen Victoria Park - 0.4 km / 0.3 mi
Greg Frewin Theatre - 0.5 km / 0.3 mi
Oakes Garden Theatre - 0.5 km / 0.3 mi
Bird Kingdom - 0.7 km / 0.5 mi
Skylon Tower - 1.1 km / 0.7 mi
Rainbow Bridge - 1.2 km / 0.8 mi

The nearest airports are:
Niagara Falls, NY (IAG-Niagara Falls Intl.) - 16.5 km / 10.2 mi
Buffalo Niagara Intl. Airport (BUF) - 44.2 km / 27.4 mi
Toronto Pearson Intl. Airport (YYZ) - 124.3 km / 77.3 mi

Facilities
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a fireplace in the lobby and a vending machine.

Business Facilities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Dining
Satisfy your appetite at Remington`s of Niagara, one of the hotel's 2 restaurants. Cooked-to-order breakfasts are available daily from 8:00 AM to 12:30 PM for a fee.

Rooms
Make yourself at home in one of the 138 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include irons/ironing boards, as well as phones with free local calls.

All facilities in The Falls Hotel & Inn

Facility

  • Indoor pool
Swimming Pool The Falls Hotel & Inn
Swimming Pool
Common Space The Falls Hotel & Inn
Common Space
Lobby The Falls Hotel & Inn
Lobby
Exterior The Falls Hotel & Inn
Exterior
Bedroom The Falls Hotel & Inn
Bedroom

Things to Do

  • Indoor pool

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Fireplace in lobby
  • Parking

Accessibilty

  • Accessible bathroom
  • Accessible parking

Public Facilities

  • Parking
  • Smoke-free area
  • Elevator

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in The Falls Hotel & Inn

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Falls Hotel & Inn
138
Another facilities in The Falls Hotel & Inn
Indoor pool, Breakfast, Free WiFi, Fireplace in lobby, Parking

Frequently asked question in The Falls Hotel & Inn

What is normal check-in & check-out time at The Falls Hotel & Inn?
The standard check-in time at The Falls Hotel & Inn is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does The Falls Hotel & Inn provide breakfast?
Yes, The Falls Hotel & Inn provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Falls Hotel & Inn?
The Falls Hotel & Inn is a 2.5-star hotel.
How many rooms are available at The Falls Hotel & Inn?
The Falls Hotel & Inn has 138 rooms in total.
What do past guests say about The Falls Hotel & Inn?
The Falls Hotel & Inn is well-known for its Service and Facilites, Room Comfort, Cleanliness, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in The Falls Hotel & Inn

Overall Ratings & Reviews The Falls Hotel & Inn

Other sources (2,852)
7.6
Pleasant
From 2,852 reviews
Cleanliness

7.4

Room Comfort

7.8

Service and Facilites

8.0

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Traveler Reviews The Falls Hotel & Inn

Number of reviews per page
20
40
Top reviews
Althea
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was ok
Louise
icon-Friends and family Family
Friends and family Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We arrived at 3 o'clock and told that check in was not until 4 o'clock. Unless you wanted to pay an extra 25 dollars to check in early. THIS IS RIDICULOUS. THEY HAVE YOU BY THE BALLS BECAUSE THEY KNOW MOST PEOPLE WILL PAY THE EXTRA COST. WE WILL NOT BE BACK TO THIS HOTEL.
Jenny
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our stay started very well. The rooms were great clean and spacious. The staff super friendly. We decided to use the pool and take our family swimming and that is when our issues started. The tiles on the bottom of the pool were cracked and broken. My son cut his hand very badly. We went to the front desk and the lady working didn't have a clue what to do. I asked for a first aid kit and she just started digging through it and handed my son a bandaid. I asked if there were any antiseptic wipes and she threw them on the counter like she didnt even want to be bothered. The other gentleman that was working the front desk then came over to help. We asked him for steri strips which they did not have. We bandaged up my son's hand and realized that the bandaids wouldn't last long with how bad he was bleeding so I asked the first lady for more and she handed me small ones. I just took them and didn't say anymore as again I just felt like I was bothering her. I went to pack up the other members of our family and while my other son was getting out of the pool he also cut his toe open. We also let the gentleman at the front desk know and said the pool needed to be drained and fixed. It was very disappointing that these hotel staff didnt know what to do for injured guests of the hotel. I was even more disappointed when we checked out the next day and pool had not been closed and more children were swimming in it so again I said something to the desk clerk and she gave me a dirty look.
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Christina
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent location practically in Clifton Hill and still walkable to the falls viewing area and other attractions. The room was spacious but a little outdated. Breakfast in the restaurant on site was delicious.
Dean
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very good stay. The pool is a nice amenity and breakfast is available at the cafe. There is underground parking. The hotel is starting to show some wear and tear (eg stained/mouldy shower curtain, missing shelf in bathroom) but is good value for money and the rooms in the tower are massive! Check in support was great. Having to show ID when I was locked out of the room with my family — including 3 kids — was poor service. We had come from the pool and my ID was locked in the room. (But of a Catch 22!) Fortunately my wife had a photo of my drivers license on her phone. I avoided that staff member afterwards. The rest of the staff were fantastic.
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Heidi
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Old. Not what you see in pics. Location was the only saving grace.
Mohammad
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Location is great
Heather
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a hard time finding the ice machine. The complimentary items are limited and there’s no clear breakfast menu in the room
Florence
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Cleaning staff were excellent. Although I had to ask every day for face clothes and extra towels. I was disappointed to hear that we wouldn't be receiving the free breakfast. I purposely chose this hotel for this perk along with the indoor pool.
Kris
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Dated rooms but beds were good, chairs in room worn out surfaces and up keep on exterior a little lacking on the motel part. Good showers, and location is great.
Kevin
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It’s okay for the price.
Adrian
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was clean and every day they changed our towels
Abraham
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The arena in downtown was a good places
Frieda
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was very accommodating! The hotel was very close to Niagara Falls.
Patrick
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Everything was fine. We had a great time.
Seifeddine
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Acceptable
Aida
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Title: Great location and friendly staff, but severely lacking in cleanliness and comfort ​While the staff was friendly and the location near Clifton Hill was ideal, our stay was extremely disappointing overall. ​Issues Encountered: Front desk: I called twice on Monday morning to speak to the front desk and both times the line was disconnected before speaking to anyone. ​Cleanliness: The shower had clumped hair on the wall when we checked in. Maintenance cleaned it after we reported it, but they missed long hairs, requiring a second visit. The sofa bed was also dirty. ​Comfort: Both the main beds and the sofa bed were extremely uncomfortable. The main beds squeaked loudly every time anyone moved. ​Room Condition & Maintenance: The hotel is in desperate need of cosmetic upgrades. We noticed significant rust, peeling wallpaper, and a non-functioning bathroom fan. Coffee machine at times would only make half a cup of coffee at a time. The pool is small and only 1 meter deep. ​Elevators: Slow and glitched frequently. ​Parking: We were charged $22.50/night, even though public parking signs on-site offered rates for $10/day. ​The great proximity to Clifton Hill doesn't make up for the poor room quality and lack of basic hygiene. There are far better hotels in the same area. I would not stay here again or recommend it to others. ​
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Amanda
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms were run down. Dirty floor and hair in the washroom. The box springs are covered with flat sheets and stapled on. Dirt on them when we arrived. Key cards never worked. Staff was ok but not friendly this time. 5th time here. Won't be back. Spend the extra $40-50 per night at the Sheraton across the street.
Nina
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was courteous and attempted to be helpful. The room: Nasty odor of sour smell and mold.
Anitha
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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