The SFX Old Port

Service Apartment
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7.6
/10
Pleasant
425 reviews

What Guests Say About Their Stay

Adele

10.0
/ 10
Very nice, clean studio space in a perfect location. The only consideration is that there isn't a closet for clothing/luggage but everything else was great!

Celine

10.0
/ 10
Très bel endroit en plein vieux Montréal , parfaitement situé , au cœur de l’ambiance et des restaurants . Appartement très grand ! Merci
See translation

Mark

10.0
/ 10
Well decorated with cool vibes. Large unit with full living room & kitchen. Right in the mix in Old Port. My wife & I really enjoyed our stay! Would highly recommend.
In the Area
See Map
438 rue Saint Francois Xavier, Downtown Montréal, Montréal, Québec, Canada, H2Y 2T3

Main Facilities

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Restaurant
WiFi
Staying at The SFX Old Port is a good choice when you are visiting Ville-Marie.
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What's around The SFX Old Port

438 rue Saint Francois Xavier, Downtown Montréal, Montréal, Québec, Canada, H2Y 2T3
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Lobby The SFX Old Port
Exterior 2 The SFX Old Port

Discover More About The SFX Old Port

General
Near Notre Dame Basilica

Location
With a stay at The SFX Old Port in Montreal (Old Montreal), you'll be steps from Notre Dame Basilica and Place d'Armes. This aparthotel is 0.2 mi (0.3 km) from Old Port of Montreal and 0.2 mi (0.3 km) from Montreal Convention Centre.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Saint-Paul Street - 0.1 km / 0.1 mi
Place d'Armes - 0.2 km / 0.1 mi
Saint Lawrence River - 0.2 km / 0.1 mi
Montreal Museum of Archaeology and History - 0.2 km / 0.1 mi
Saint Jacques Street - 0.2 km / 0.1 mi
Notre Dame Basilica - 0.3 km / 0.2 mi
Old Port of Montreal - 0.3 km / 0.2 mi
Montreal Convention Centre - 0.3 km / 0.2 mi
The Underground City - 0.3 km / 0.2 mi
Saint Laurent Boulevard - 0.3 km / 0.2 mi
Palais de Justice - 0.5 km / 0.3 mi
Jean-Paul Riopelle Square - 0.5 km / 0.3 mi
World Trade Center Montreal - 0.5 km / 0.3 mi
Lachine Canal National Historic Site - 0.6 km / 0.3 mi
Montreal Science Centre - 0.6 km / 0.3 mi

The nearest airports are:
Montreal Metropolitan Airport (YHU) - 16.6 km / 10.3 mi
Montreal–Trudeau Intl. Airport (YUL) - 19 km / 11.8 mi

Facilities
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Dining
Enjoy a meal at the restaurant or snacks in the aparthotel's coffee shop/cafe.

Rooms
Make yourself at home in one of the 9 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Your pillowtop bed comes with Egyptian cotton sheets. Wired and wireless internet access is complimentary, while 50-inch flat-screen televisions with premium TV channels provide entertainment. Conveniences include desks and minibars, and housekeeping is provided daily.

All facilities in The SFX Old Port

Functional Hall The SFX Old Port
Functional Hall
Common Space The SFX Old Port
Common Space
Lobby The SFX Old Port
Lobby
Accommodation Services The SFX Old Port
Accommodation Services
Exterior The SFX Old Port
Exterior

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-in
  • Express check-out
  • Multilingual staff
  • Concierge

Connectivity

  • LAN Internet
  • Free WiFi

Public Facilities

  • Smoke-free area
  • Coffee shop

General

  • Parking

Accommodation Policy & General Information in The SFX Old Port

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 05:30
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Onsite parties or group events are strictly prohibited
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a first aid kit
  • This property is professionally cleaned
, The front desk is open daily from 10 AM - 9 PM. Guests planning to arrive outside of normal check-in hours will receive an email within 5 days before arrival with check-in instructions and an access code. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, WiFi
Check-In / Check-Out Time
From 15:00 - 05:30 - to 11:00
Available rooms at The SFX Old Port
9
Number of floors in The SFX Old Port
3
Another facilities in The SFX Old Port
Laundry service, Luggage storage, Express check-in, Express check-out, Multilingual staff

Frequently asked question in The SFX Old Port

What are available facilities at The SFX Old Port?
There are top facilites at The SFX Old Port such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The SFX Old Port?
The standard check-in time at The SFX Old Port is starting from 15:00 - 05:30 while the latest check-out time is at Before 11:00
What is the star rating of The SFX Old Port?
The SFX Old Port is a 4.0-star hotel.
How many floors does The SFX Old Port have?
The SFX Old Port has 3 floors.
How many rooms are available at The SFX Old Port?
The SFX Old Port has 9 rooms in total.
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More Reviews from Other Guests in The SFX Old Port

7.6
Pleasant
From 425 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The SFX Old Port

Number of reviews per page
20
40
Top reviews
JANICE
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was good except it was very noisy at night.
Lorna
icon-with Friends
with Friends
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We thought the kitchen sink tap was was going to fall apart, it was so loose to the counter. The microwave electrical cord had bare wires near the plug, we unplugged it and would not use it. The coffee maker fell apart, we were able to get it back together for us to use it. There was no laundry available to us in the suite. We had no instructions on how to enter the building or the suite. I had to phone expedia who then contacted the company and then we got the instructions texted to us. I did receive a phone message on my home phone a few hours before we arrived but I live in British Columbia and was on a plane at the time, flying into Montreal. The booking said that we would receive instructions 5 days before arrival if we arrived after hours, otherwise there would be someone at the desk. We never saw anyone. The guys in the restaurant next door helped us into the building as well as other guests who said that they had the same problems. The second night the TV cut out - said no signal. I did text the number I had but received no answer. I would not recommend this place to anyone.
Read More
Adele
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice, clean studio space in a perfect location. The only consideration is that there isn't a closet for clothing/luggage but everything else was great!
Celine
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Très bel endroit en plein vieux Montréal , parfaitement situé , au cœur de l’ambiance et des restaurants . Appartement très grand ! Merci
Howard
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was as described, and clean. Great location. That is where the good ends. The bed was in terrible condition, the sidewall of it actually no longer fully intact as far as we could tell. A bench in the dressing area was simply broken with parts of it on the floor. The microwave door would not open and it did not function. The TV did not function because the necessary HDMI ports were actually stripped out of the TV itself. The towels provided were the bear minimum of towel. And when spoken to, the remote staff seriously could not care less, promising over and over to call back immediately (never did) or to send repair people which they again never did. Great location and lots of potential. unfortunately the host seems to care little about you once they have your money.
Read More
Mark
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Well decorated with cool vibes. Large unit with full living room & kitchen. Right in the mix in Old Port. My wife & I really enjoyed our stay! Would highly recommend.
Cathy
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The apartment is nice. It’s an old building and has character. It could really use some TLC the sliding doors in the washroom that cover the water tank and washer and dryer were broken. Whoever painted the apartment could’ve taken more care and trying not to drip paint all over the floor. There is a sitting bench in the apartment and it was all sticky with spelt drinks, so obviously it hadn’t been cleaned.What really bothered me was the smell of cigarette, for an absolutely non-smoking apartment it was very evident that there had been smoking tenants. I wouldn’t call it a hotel. No one ever came to clean the rooms or the washroom. They never gave us new towels. We were there for four days and we had to keep reusing the towels. There is no one around at the front desk or any Cleaning staff. I have messaged the property directly a few times and no one gets back to you. So expect it to be renting an apartment and doing your own cleaning. The location is awesome, and the apartment has everything you need in it. we really enjoyed being in the heart of old Montreal and have that much space rather than a small hotel room
Read More
Gordon
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Horrible communication. There’s no front desk. Tried to reach them many times without answer. Uncomfortable bed and sofa to sit on was awful. No elevator. BUT - perfect location.
Rhea
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Exactly as advertised. Clean, well kept. All amenities for a longer stay. The check-in was a little problematic online but once we connected with a person everything was smooth. Highly recommend this hotel and you can walk all around Old Montreal from this location.
Andrew
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

No info for check in! Had a really hard time trying to get in contact with the hotel, finally a cleaner called and they emailed me a code.
Kemsley
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Scam - take warning. No front desk (listing says there is). You’ll find yourself out on the street, locked out. Eventually found a help number that would connect - at 18:18. Went through a verification process, and did not receive any email. Received messages at 22:48, nothing to say how to access accomodation. So no check in. Currently going through the process to get monies back after no check in instructions received.
Read More
Liesl
icon-with Friends
with Friends
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I would not recommend this property. Check in was a nightmare. The hotel advertises having a limited hour front desk. No one was there when we arrived and I never once saw a person working at the front desk our entire stay. It took us contacting Expedia to get a hold of the hotel for us to finally gain entrance. That experience alone took over an hour. The location itself was nice and the apartment looked as advertised, but the "exterior" and "restaurant" photos are of the restaurant next door and I do not believe that they are affiliated. In addition, I believe that AI has been used to touch up the front desk photos and the Reception area photo just is not a place that exists. The apartment itself worked well for what we needed. We tried contacting the hotel three times to request a late check out (which we wouldn't have needed if anyone actually worked at the front desk to hold our bags after our checkout time) and they never responded. We also never received our welcome communication from them (in which they told us to communicate with them over the Expedia app at any time, which we did and they never responded to) until the night before we were leaving. About 30 minutes later we received our check out information correspondence, in which they told us to contact them if we wanted a later check out time. Which we again did, to no response. It worked, but overall it felt scammy. Also the windows were very thin and you could hear everything from the street at night.
Read More
Mary Karen
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The location was perfect. The room was nice but needs better cleaning. Its difficult to.check in as no one is at the front. I was never given instructions on how to check in until I cntacted the host multiple times and he sent it to me only when I was there. Host was pleasant to deal with on the phone. No elevators so if your room is on the 3rd floor it will be difficult for someone elderly. Overall its good and the location might be the only reason I would go back.
Read More
franklin
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

perfect
rahman
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Nice room, as described. Lots of street noise, had troubke sleeping
Jennifer
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great location.
Shahhid
icon-
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The best find in old Montreal
Nichola
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Room was super cute, very clean and comfortable. Very easy check in. Close to everything. We will go back!
Dean
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

As long as you don't mind climbing stairs the rental is quite big and a great value. Right in the heart of Old Montreal.
Amy
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The room was not clean although the location was great and the amenity was all there as advertised. However, the staff never responded to my repeated questions. The noise level from the street was great.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 The SFX Old Port

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 425 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The SFX Old Port

Number of reviews per page
20
40
Top reviews
JANICE
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was good except it was very noisy at night.
Lorna
icon-with Friends
with Friends
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We thought the kitchen sink tap was was going to fall apart, it was so loose to the counter. The microwave electrical cord had bare wires near the plug, we unplugged it and would not use it. The coffee maker fell apart, we were able to get it back together for us to use it. There was no laundry available to us in the suite. We had no instructions on how to enter the building or the suite. I had to phone expedia who then contacted the company and then we got the instructions texted to us. I did receive a phone message on my home phone a few hours before we arrived but I live in British Columbia and was on a plane at the time, flying into Montreal. The booking said that we would receive instructions 5 days before arrival if we arrived after hours, otherwise there would be someone at the desk. We never saw anyone. The guys in the restaurant next door helped us into the building as well as other guests who said that they had the same problems. The second night the TV cut out - said no signal. I did text the number I had but received no answer. I would not recommend this place to anyone.
Read More
Adele
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice, clean studio space in a perfect location. The only consideration is that there isn't a closet for clothing/luggage but everything else was great!
Celine
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Très bel endroit en plein vieux Montréal , parfaitement situé , au cœur de l’ambiance et des restaurants . Appartement très grand ! Merci
Howard
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was as described, and clean. Great location. That is where the good ends. The bed was in terrible condition, the sidewall of it actually no longer fully intact as far as we could tell. A bench in the dressing area was simply broken with parts of it on the floor. The microwave door would not open and it did not function. The TV did not function because the necessary HDMI ports were actually stripped out of the TV itself. The towels provided were the bear minimum of towel. And when spoken to, the remote staff seriously could not care less, promising over and over to call back immediately (never did) or to send repair people which they again never did. Great location and lots of potential. unfortunately the host seems to care little about you once they have your money.
Read More
Mark
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Well decorated with cool vibes. Large unit with full living room & kitchen. Right in the mix in Old Port. My wife & I really enjoyed our stay! Would highly recommend.
Cathy
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The apartment is nice. It’s an old building and has character. It could really use some TLC the sliding doors in the washroom that cover the water tank and washer and dryer were broken. Whoever painted the apartment could’ve taken more care and trying not to drip paint all over the floor. There is a sitting bench in the apartment and it was all sticky with spelt drinks, so obviously it hadn’t been cleaned.What really bothered me was the smell of cigarette, for an absolutely non-smoking apartment it was very evident that there had been smoking tenants. I wouldn’t call it a hotel. No one ever came to clean the rooms or the washroom. They never gave us new towels. We were there for four days and we had to keep reusing the towels. There is no one around at the front desk or any Cleaning staff. I have messaged the property directly a few times and no one gets back to you. So expect it to be renting an apartment and doing your own cleaning. The location is awesome, and the apartment has everything you need in it. we really enjoyed being in the heart of old Montreal and have that much space rather than a small hotel room
Read More
Gordon
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Horrible communication. There’s no front desk. Tried to reach them many times without answer. Uncomfortable bed and sofa to sit on was awful. No elevator. BUT - perfect location.
Rhea
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Exactly as advertised. Clean, well kept. All amenities for a longer stay. The check-in was a little problematic online but once we connected with a person everything was smooth. Highly recommend this hotel and you can walk all around Old Montreal from this location.
Andrew
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

No info for check in! Had a really hard time trying to get in contact with the hotel, finally a cleaner called and they emailed me a code.
Kemsley
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Scam - take warning. No front desk (listing says there is). You’ll find yourself out on the street, locked out. Eventually found a help number that would connect - at 18:18. Went through a verification process, and did not receive any email. Received messages at 22:48, nothing to say how to access accomodation. So no check in. Currently going through the process to get monies back after no check in instructions received.
Read More
Liesl
icon-with Friends
with Friends
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I would not recommend this property. Check in was a nightmare. The hotel advertises having a limited hour front desk. No one was there when we arrived and I never once saw a person working at the front desk our entire stay. It took us contacting Expedia to get a hold of the hotel for us to finally gain entrance. That experience alone took over an hour. The location itself was nice and the apartment looked as advertised, but the "exterior" and "restaurant" photos are of the restaurant next door and I do not believe that they are affiliated. In addition, I believe that AI has been used to touch up the front desk photos and the Reception area photo just is not a place that exists. The apartment itself worked well for what we needed. We tried contacting the hotel three times to request a late check out (which we wouldn't have needed if anyone actually worked at the front desk to hold our bags after our checkout time) and they never responded. We also never received our welcome communication from them (in which they told us to communicate with them over the Expedia app at any time, which we did and they never responded to) until the night before we were leaving. About 30 minutes later we received our check out information correspondence, in which they told us to contact them if we wanted a later check out time. Which we again did, to no response. It worked, but overall it felt scammy. Also the windows were very thin and you could hear everything from the street at night.
Read More
Mary Karen
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The location was perfect. The room was nice but needs better cleaning. Its difficult to.check in as no one is at the front. I was never given instructions on how to check in until I cntacted the host multiple times and he sent it to me only when I was there. Host was pleasant to deal with on the phone. No elevators so if your room is on the 3rd floor it will be difficult for someone elderly. Overall its good and the location might be the only reason I would go back.
Read More
franklin
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

perfect
rahman
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Nice room, as described. Lots of street noise, had troubke sleeping
Jennifer
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great location.
Shahhid
icon-
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The best find in old Montreal
Nichola
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Room was super cute, very clean and comfortable. Very easy check in. Close to everything. We will go back!
Dean
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

As long as you don't mind climbing stairs the rental is quite big and a great value. Right in the heart of Old Montreal.
Amy
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The room was not clean although the location was great and the amenity was all there as advertised. However, the staff never responded to my repeated questions. The noise level from the street was great.
Number of reviews per page
20
40