Courtyard by Marriott Santiago Airport

Staff were great and the hotel was very clean. What I didn’t like was lake of available snacks and drinks for purchase and that I had to make airport pickup reservations 48 hours in advance. Word of advise the printed receipt that is give upon entry to Chile by immigration and customs must be shown with the passport to be able to stay at this hotel. We had stayed on Easter island for some time and couldn’t find the receipt. Lucky for us my wife had hers.

After arriving from a long International flight, I called the hotel to find out where I get the Van to the hotel. Unfortunately, I dont speak spanish and the hotel staff doesnt speak English. I phoned the hotel but the rude receptionist hang up on me more than 4 times because she xouldnt speak English. Very Frustating! Finally, after multiple phone calls, someone else answered the phone and the communication was stablished. Futheremore - the hotel room was the most dirty room I ever stayed. The skits were never cleaned, hair all ovet the bathroom floor. Very dissapointing!

I had a wonderful stay at this hotel. The property was immaculately clean and very well maintained. The staff were pleasant, welcoming, and always ready to help. Although we did not speak Spanish, communication was easy because several staff members spoke some English. A special thank you to Victor, who went above and beyond to assist us. He was always quick to resolve any issues and helped us find our way around the hotel and the area. The food was lovely, and all the facilities worked perfectly. We stayed during the winter, and the heating system worked very well, keeping us warm and comfortable throughout our stay. Everything was thoughtfully put together, making for a relaxing and enjoyable experience. I would highly recommend this hotel and would gladly stay here again.

Very short ride from the airport. Driver was on time for pick up. Staff at the hotel was very friendly and accommodating. I didn’t get to enjoy the amenities as I was there for a short time. The room was clean and comfortable. The towels could’ve been a little fluffier. Breakfast was delicious. The rice served at breakfast reminded me of home.

It would be great if there was a self serve laundry service

The front desk agent was very helpful with all the re-arranging I had to do before arriving there. Excellent staff.

Hotel nuevo e impecable. Buen desayuno

Had a very nice stay at Courtyard by Marriott. The hotel was comfortable, clean, and well maintained, and the staff were friendly and helpful throughout our stay. The breakfast was very good, the airport shuttle was convenient, and the location close to the airport made travel very easy. Overall, it was a smooth and relaxing stay, and we would happily recommend it.

Let me preface by saying that I had stayed at 3 different hotels in Chile before arriving into Courtyard. By far, the most complicated and shady placed I stayed in. Taxes: upon arrival I was charged taxes (again) even though I showed that in my receipt the taxes had already been paid off. Breakfast: they had posters all over the hotel showing that the breakfast time was between 6am - 10:30pm. I went to eat at 10:00am. At first, I was told breakfast time was over and I could order at an extra fee from their menu. when I inquired about they time advertised, they insisted that I was wrong. I had to pull out a picture of the posters, the Bonvoy the Expedia apps to show them that in all 3 of them they advertised the ending of breakfast at 10:30am. Only then they agreed to let me eat. Airport Shuttle: I requested the free shuttle service from and to the airport. Booking it a bit of a hustle. I had to call 3 times to the hotel because the number they had online did not work. The staff at the hotel cannot make a reservation for you either. Turns out the number was wrong. Once you have the right number, you only text them through WhatsApp. The drivers were great and on time. Super friendly. Following my last point, I went to the front desk to confirm my pick up time. Tell me why 4 staff members (front desk, cleaner, security guard, and other person) were all looking at my file and my personal info. Isn't that just the job of the front desk person?

Awful dinner. Undercooked rice, questionable lamb. "Caldillo de congrio" wasn't "caldillo" at all, it was a very bad imitation. Poor breakfast.

Nice and modern

Very friendly

Great breakfast. Clean and quiet rooms.

The room was large and felt very clean. We enjoyed the breakfast and the hotel staff were terrific.

Great hotel for those who need to spend the night near Santiago Airport. Nice and clean rooms, helpful staff and good breakfast.

Todo bien gracias adiós

Fresh Breakfast Menu, Nice and helpful staff. Very clean and tidy. Walking distance to the Olympic Park.

Towels not in pristine condition, hotel conditions in average, should be better for a marriot

The front desk was fabulous and helpful. Great coffee.

Excelente el hotel, sobre todo excelente la atencion del personal, quienes resolvieron rapidamente un inconveniente Tambien muy amable y simpatico el personal del restaurante