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W Santiago
Hotels
8.6
/10
Very Good
482 reviews
What Guests Say About Their Stay
Bill
10.0
/ 10
The W is known for its high quality and the W Santiago lives up to this excellence. I wish I could live there! The room was beautiful and romantic, the roof deck was great for a late drink, the breakfast was excellent as is the dining area. Even the food at 3 am was top quality. I loved the whole experience and will stay at the W again soon
Georgina
10.0
/ 10
The hotel is located in a lovely and clean and safe area of Santiago. They have a phenomenal rooftop bar with an amazing view that you need to visit at least once if not twice. Every staff member was amazing and willing to help and go out of their way to help. Special mention to Lucas one of the concierge members who was incredibly attentive. We had a great experience here
Benjamin
10.0
/ 10
High quality hotel and staff. In particular the staff were super friendly and helpful. The breakfast was superb every day.
The rooms are a little dated but perfectly comfortable; and the view from the rooftop is brilliant.
In the Area
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Isidora Goyenechea 3000, Las Condes, Las Condes, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 7550000
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in W Santiago
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Isidora Goyenechea 3000, Las Condes, Las Condes, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 7550000
Discover More About W Santiago
Location
W Santiago is a hotel in a good neighborhood, which is located at Las Condes.
About W Santiago
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from W Santiago exclusively for you.
Get precious and unforgettable moment during your stay at W Santiago.
All facilities in W Santiago
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Things to Do
- Shops
- Outdoor pool
- Garden
- Health club
General
- Rooftop terrace
- Banquet
- Ballroom
- Parking (surcharge)
Food and Drinks
- Bar
- Poolside bar
- Breakfast
Business Facilities
- Meeting rooms
- Business center
- Conference rooms
Sports and Recreations
- Ski
- Fitness center
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Nearby Facilities
- Souvenir shop
Accommodation Policy & General Information in W Santiago
Important Note
- Fee for buffet breakfast: approximately CLP 19900 to 19900 per person
- Airport shuttle fee: CLP 42000 per vehicle (one way)
- Self parking fee: CLP 20000 per day
- Pet deposit: CLP 72000 per stay
- Pet fee: CLP 18000 per accommodation, per day
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at W Santiago | 196 |
Number of floors in W Santiago | 7 |
Another facilities in W Santiago | Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service |
Frequently asked question in W Santiago
What are available facilities at W Santiago?
There are top facilites at W Santiago such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at W Santiago?
The standard check-in time at W Santiago is starting from From 15:00 while the latest check-out time is at Before 12:00
Does W Santiago provide breakfast?
Yes, W Santiago provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in W Santiago
Other sources (482)
8.6
Very Good
From 482 reviews
Cleanliness
9.0
Room Comfort
9.0
Location
9.2
Service and Facilites
8.8
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Traveler Reviews W Santiago
Number of reviews per page
20
40
Top reviews
Michelle
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very great!
Bill
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The W is known for its high quality and the W Santiago lives up to this excellence. I wish I could live there! The room was beautiful and romantic, the roof deck was great for a late drink, the breakfast was excellent as is the dining area. Even the food at 3 am was top quality. I loved the whole experience and will stay at the W again soon
Read More
Georgina
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The hotel is located in a lovely and clean and safe area of Santiago. They have a phenomenal rooftop bar with an amazing view that you need to visit at least once if not twice. Every staff member was amazing and willing to help and go out of their way to help. Special mention to Lucas one of the concierge members who was incredibly attentive. We had a great experience here
Read More
James
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Lovely hotel with helpful staff.
Benjamin
Friends and Family
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
High quality hotel and staff. In particular the staff were super friendly and helpful. The breakfast was superb every day.
The rooms are a little dated but perfectly comfortable; and the view from the rooftop is brilliant.
Sam
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Well positioned Hotel with exceptional staff (particularly concierges who were very useful). Room starting to show a bit of wear and tear but nothing terrible. Pool and Sky Bar are real highlight as well as breakfast buffet options
Jose
6.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Very bad shower (low water pressure, long time to reach proper temperature)
A lot of intermittent noise coming from room next door
Jesus
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Excellent
Morella
Business Family
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Excellent staff, everyone was kind and helpful. Beautiful premises, amazing rooftop.
Nagwa
10.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
very nice hotel and good location
Scott
Friends and Family
10.0
/10
Reviewed 68 week(s) ago
Hotels.com verified review
Superb staff and service, as always!!! Rooftop pool was super cool. Restaurant and view and lobby and room all stellar. Valet the best, as always!!
fangyi
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
Very nice facility and amenities. Great infinity swimming pool and roof top bar.
Roger
8.0
/10
Reviewed 76 week(s) ago
Hotels.com verified review
Staff were very friendly and helpful. The room however had some shortcomings - no proper reading lights by the bed, and aircon was poor and difficult to adjust, resulting in the room being a little stuffy at times. Breakfast on the Sunday morning was chaotic - we had to sit in an overflow area.
ALEX
10.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
Nothing else
Teak
Leisure Family
10.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
They made us feel like we were at home. Very accommodating.
Emma
8.0
/10
Reviewed 82 week(s) ago
Hotels.com verified review
The W is a little old and tired looking as per other reviews it could use some modernisation but overall its a great place to stay. However the Concierge team are pretty rubbish, messed up bookings and the hotel charges you 19% in USD tax if you don't have a credit card to take payment. a bit ridiculous and wont allow you to charge anything to your room without a deposit paid in USD that they give you back Pesos for if you dont spend the deposit across your stay,
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JULIAN
Leisure with Children
10.0
/10
Reviewed 83 week(s) ago
Expedia Group verified review
Everything about this property and location was perfect. The restaurants, shopping was nearby. The staff, rooms and food were excellent.
Robert
10.0
/10
Reviewed 84 week(s) ago
Hotels.com verified review
This was our first visit to Santiago. The service, friendliness and willingness to be of help at the W was outstanding. Food was excellent. Our upgraded room and its views was Amazing. The property is showing its age a little and could use a makeover and new, less soft mattresses. The location to shopping and restaurants is perfect. We would definitely stay again !
Read More
alberto
Leisure
6.0
/10
Reviewed 99 week(s) ago
Expedia Group verified review
Problems with te aircon at the room.
Diego
Business and Leisure with Partner
6.0
/10
Reviewed 99 week(s) ago
Expedia Group verified review
The hotel it’s a little old, need to be update. Boring bar, boring ambiance. The sky bar close.
Expensive medium quality
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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