Canopy by Hilton Hangzhou West Lake is located in area / city Shangcheng Qu.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
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- Hotel in Canopy by Hilton Hangzhou West Lake
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Canopy by Hilton Hangzhou West Lake
Hotels
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8.7
Very Good
116 reviews
What Guests Say About Their Stay
Yao
10.0
/ 10
clean room, friendly staff, great location, close to west lake, shopping center and restaurant
Andrew
10.0
/ 10
Loft room was a pleasant surprise. Spacious and modern. Great to unwind with the family after a long day of walking around West Lake. The location isn’t the best for access to the lake. Breakfast and lounge were also really great. Would recommend if you plan on staying several days.
Tan
10.0
/ 10
Staff are very helpful and they helped me arrange for my day trip to Wuzhen. Staff speaks English too. They make my stay very welcoming and warm.
In the Area
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No. 2 Guohuo Road, Shangcheng Qu, Hangzhou, Zhejiang, China, 310001
Main Facilities
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AC
24-Hour Front Desk
Parking
Elevator
WiFi
What's around Canopy by Hilton Hangzhou West Lake
No. 2 Guohuo Road, Shangcheng Qu, Hangzhou, Zhejiang, China, 310001
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Location
Canopy by Hilton Hangzhou West Lake is located in area / city Shangcheng Qu.
About Canopy by Hilton Hangzhou West Lake
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Savor your favorite dishes with special cuisines from Canopy by Hilton Hangzhou West Lake exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Canopy by Hilton Hangzhou West Lake is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Canopy by Hilton Hangzhou West Lake.
All facilities in Canopy by Hilton Hangzhou West Lake
Fitness Center
Functional Hall
Lobby
Exterior
Bedroom
Things to Do
- Health club
- Fitness center
Transportation
- Parking with surcharge
Connectivity
- WiFi (surcharge)
General
- AC
Accessibilty
- Accessibility equipment
- Accessible parking
Public Facilities
- Room service
- Elevator
Hotel Services
- 24-hour Receptionist
In-room Facilities
- TV
Accommodation Policy & General Information in Canopy by Hilton Hangzhou West Lake
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | AC, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Available rooms at Canopy by Hilton Hangzhou West Lake | 160 |
Number of floors in Canopy by Hilton Hangzhou West Lake | 12 |
Another facilities in Canopy by Hilton Hangzhou West Lake | Health club, Fitness center, Parking with surcharge, WiFi (surcharge), Accessibility equipment |
Frequently asked question in Canopy by Hilton Hangzhou West Lake
What are available facilities at Canopy by Hilton Hangzhou West Lake?
There are top facilites at Canopy by Hilton Hangzhou West Lake such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Canopy by Hilton Hangzhou West Lake?
The standard check-in time at Canopy by Hilton Hangzhou West Lake is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Canopy by Hilton Hangzhou West Lake?
Canopy by Hilton Hangzhou West Lake is a 5.0-star hotel.
How many floors does Canopy by Hilton Hangzhou West Lake have?
Canopy by Hilton Hangzhou West Lake has 12 floors.
How many rooms are available at Canopy by Hilton Hangzhou West Lake?
Canopy by Hilton Hangzhou West Lake has 160 rooms in total.
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More Reviews from Other Guests in Canopy by Hilton Hangzhou West Lake
Overall Ratings & Reviews Canopy by Hilton Hangzhou West Lake
Traveloka (2)
Other sources (114)
8.8
Very Good
From 114 reviews
Cleanliness
9.6
Room Comfort
9.2
Service and Facilites
9.2
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Traveler Reviews Canopy by Hilton Hangzhou West Lake
Number of reviews per page
20
40
Top reviews
Pei Ling
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Not bad it was very comfortable
Nadia
Business
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Great location, very modern, great amenities- my second or third stay here. A lively area 12 min walk from west lake and shopping ; clubs & restaurants right across the road - some rooms hear the music all night long so light sleepers may request a back side room.
Tienmei
Business
10.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
It was great.
Yao
with Children
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
clean room, friendly staff, great location, close to west lake, shopping center and restaurant
Andrew
Friends and Family Family
10.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Loft room was a pleasant surprise. Spacious and modern. Great to unwind with the family after a long day of walking around West Lake. The location isn’t the best for access to the lake. Breakfast and lounge were also really great. Would recommend if you plan on staying several days.
Tan
Friends and Family Family
10.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
Staff are very helpful and they helped me arrange for my day trip to Wuzhen. Staff speaks English too. They make my stay very welcoming and warm.
Tan
Friends and Family Family
10.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
Hotel is spacious and comfortable. Location is a 8-10 min walk to west lake and the harbin in 77 malls are nearby. There are eateries around and is convenient
aolin
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
staff, room
Davi
Leisure Family
8.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Really nice room and stylish - really glad we choice this hotel after climbing Huangshan. Staff are not as helpful we were would like but luckily I speak Chinese. Room service options not great but I suppose not many people use this option and it’s probably not encouraged since menu was only available on the TV and you need WeChat to order. We would stay again agai
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Daniel
Business
10.0
/10
Reviewed 62 week(s) ago
Hotels.com verified review
Thank you Joey, great service
Trisha Lisa
Friends and Family with Friends
8.0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
Hotel staff are friendly. Helped with transport arrangements to WuZhen. Hotel room is modern, clean and comfortable. Good location and surrounded by nearby shops and restaurants.
JENNIFER WAI
Leisure
6.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
There are few flies in my room. The good thing was the front desk changed my room right the way and gave me the bigger room. I am happy they fixed the problem pretty quick!
Edward
4.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
Our stay at this property followed a stay at the grand hyatt in shanghai with river view abnd club access. The prices was the same, but the experience is worlds apart.
First, the room was advertised as having a view of west lake. I guess it did, but it was a very fine sliver of a view of a remote west lake.
In addition, the rooms were somewhat run down, the tile in the ahower was rough on the feet, the lobby/bar area was not only loud, but constant flashing lights that were incredibly annoying.
Finally, when we checked in there was a serious push to hire their driver/car.
We will definitely be going back to Hangzhou, but we definitely will not be staying here.
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yunrong
Leisure Family
6.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
Canopy Hotel Westlake is a clean, modern hotel, conveniently located, in walking distance to Westlake and shopping area. The hotel is for young people with music, dance, and late night activities in the bar, sometimes loud music and singing, almost no lobby.
one more thing, i booked a super king size room, but i got a corner room, small, irregular shape. i was not happy.
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Caroline
Leisure with Partner
8.0
/10
Reviewed 80 week(s) ago
Expedia Group verified review
Good location for West Lake and accessing the general area.
Bit hard to find if using Google however once we had our bearings it was easy enough.
Would recommend to others looking for a convenient place to base themselves when visiting Hangzhou / West Lake
Wen Chyi Michelle
Leisure with Children
10.0
/10
Reviewed 96 week(s) ago
Expedia Group verified review
Away from the crowds but still within walking distance to Hubin area and Xihu. Hotel is very new and modern. Rooms were big and clean. Comfortable stay, service was really prompt.
Reven
Business
10.0
/10
Reviewed 98 week(s) ago
Hotels.com verified review
It was an amazing stay in canopy by Hilton. The service and cleanliness were tip top! One of the cleaner actually helped me to fold my clothes, it’s my first encounter with such detailed cleaning, I gave her a tip for such amazing initiative .I didn’t like the breakfast buffet it is disappointing.
Verified traveler
with Partner
4.0
/10
Reviewed 100 week(s) ago
Hotels.com verified review
Room is hot like sauna, even when we adjust temperature to 20-22 degrees, room temp is still 26 degrees!! We informed the staff and they told us nothing can be done as air con is central control!! We were told to open the window!!! Or use the fan they provide. When we requested for change in the room, we were told that it will be the same and may be worse because other rooms, may not even be able to open the window!! It’s a terrible experience especially coming from Hilton and not other random hotel.
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XIAO
Business
10.0
/10
Reviewed 104 week(s) ago
Hotels.com verified review
Love the design of the hotel and the location. Walking distance to West Lake, shopping and all the restaurants.
Wei
Leisure Family
10.0
/10
Reviewed 105 week(s) ago
Expedia Group verified review
Feedback from my parents: excellent hotel, fancy, clean, and comfortable. Also it is very convenient, close to a lot of restaurants and walkable distance to the west lake.
Number of reviews per page
20
40
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