Regent BEIJING, an IHG Hotel

We visited the hotel during a busy period and getting in required going through security. It was a fairly quick process however. We also had an issue with housekeeping not doing a great job making up our room. The bed would be lumpy and on one occasion it was made over a bathrobe instead of moving the bathrobe to make the bed. I told Tom the front desk staff and they were great. They really tried to rectify the situation and make sure we were happy/comfortable even though it really wasn’t their fault.

Very good location. Near shops and restaurants.

Good

The high standards you expect from a Regent are all here. A great hotel with well appointed luxurious rooms. Really enjoyed our stay

整体体验可以，细节需要调整的很多。

K

Good breakfast variety, clean and spacious rooms, helpful and friendly staff

Great location

Every staff we met were friendly and helpful. Room was well cleaned each day but the property itself show signs of age.

El desayuno es excelente, el hotel es bonito pero se ve viejo, como descuidado y la limpieza de las habitaciones no es excelente. No parece un hotel 5 estrellas.

Well located good quality hotel, not far from Tiananmen and the Forbidden City; a five minute walk to the Wanfujing shopping strip (the building with the Apple Store has many restaurants on levels 5 & 6). Pool and gym area is truly exceptional by any hotel standard anywhere. Bar is ok but very adequate. Service was efficient and friendly. Concierge lady was a delight, with excellent English.

The staff don’t speak fluent English, it was impossible to order breakfast.

Great pool gym spa

One of the best hotels I have stayed at anywhere in the world. The club lounge was fantastic with a special mention to Kelly and her team in the lounge. Totally professional, friendly, helpful and happy to assist us with all our queries. Downstairs, Yina was amazing. She went out of her way to help us with our tours and also helped us getting a wheelchair organised for my mother for our trip from Beijing to Shanghai. A wonderful hotel and would certainly stay there again.

Fantastic pool spa gym area

Clean room, nice staffs. Good location.

Clean room! Good location! Good view!

I loved everything about the hotel very high-end in the middle of everything that’s going on in Beijing. Staff is amazing specially the concierge Ina. She is amazing. The only thing I did not like was the water stream in the shower very weak. I have better showers in the motel six.

the rooms are really old. the hotel needs an update. fortunately, the staff really try hard to make sure your stay is comfortable.

All