Balmoral Lodge Hotel

Place was falling apart. Very dirty, very noisy and honestly we had ent out late and left early so we didn’t have to stay there. Towels with faeces on it. Sheets with lots of hairs. The worst mattress.

Didn't stay. Hotel smelt awful as soon as front door opened. Room felt like a dungeon. Dark purple paint, wallpaper peeling , bed & furniture that I didn't want to sit on, never mind sleep in.I hate giving a bad review, as it was a great price, but a deep clean & a lick of paint would make such a difference to this "hotel" . Cheap is no excuse for dirty.

Room mouldy no dinning room or bar,bed uncomfortable very poir lighting on stairs ,very disappointed with the whole place

Good

The hotel needs a bit of updating and tidying up but the service and friendliness was excellent. The hosts were so obliging and helpful. Our room (15) was large with plenty of drawers, a fridge, excellent shower with hot water, and sliding doors leading on to a patio area that led into the garden. This was perfect for our dog. It was in a very quiet area not far from the town centre and Marie served an excellent breakfast. It was excellent value for money. I would recommend it and we will definitely return.

This hotel was a little dated but very clean and good value for money. Would stay here again.

Overall the place was dated, needs a good clean in particular the paintwork & was dark & dismal in the narrow corridor. The water was only luke warm, the flex out of the kettle was showing the wires and the PACT label was unreadable. The ladies were very nice & the breakfast was very reasonable at £5 per person.

Lovely break and so kind. was also dog friendly

The staff were friendly but the room was too small and congested.

Second time staying as an overnight to break up a longer journey. Different room to first occasion. Bed was a little harder than i would have liked but other than that no real complaints.

Stay was pleasant. Booked for an overnight while travelling on holiday to break up the journey.

It was great. Great staff very helpful. But I could not plug in the kettle due to the shortage of sockets. Also one of the guests decided to put their TV on very loud at 0330 hrs in the morning.

The reception was rarely maned for support and questions. The beds were uncomfortable, but unable to talk to the hotel as there was never staff on reception or response via bell.

We where looking forward to are stay as we have two boys 4&6, they where looking forward to staying in a new hotel and seeing there family. The reality was very, very different. The hotel was not at all how it was advertised. The room was in poor condition, with stained pillows, amongst other things. Generally uncleanliness and smelt very unpleasant. While we were initially greeted politely, the attitude via email communication was very abrupt and dismissive towards me!! I was met with rude, abrupt and very dismissive responses. When I raised my concerns the next day. She was very defensiveness rather than understanding. I was very calm and respectful. But my concerns where brushed off rather then acknowledged, when I aired my concerns politely via email. Stating that the overall standard of accommodation fell below even basic expectation. We did not feel comfortable or clean to stay the night, and we had no choice but to leave. For the price I wasn’t expecting luxury, but I expected cleanliness, hygiene and honesty in the way the hotel was portrayed online. I would no recommended this hotel, and urge future guests to Remain to be cautious.

Dirty, smelly room with stale bed sheets

Avoid at all cost filthy

100 % happy with our stay.. Budget hotel at budget prices.. Suits us perfect..

All went VERY WELL

Lovely building from the outside,friendly hospitality.Unfortunately the room was in much Need of modernisation,breakfast was average at best with dirty table clothes.

Had a pleasant stay easy to find plenty parking every thing good