Donington Manor Hotel

quirky, convenient but now feeling and looking tired

As always the service was pleasant, helpful and friendly.

Was a lovely old style hotel, the staff were very helpful and nice to chat with. Easy location to Donnington Race track, and walkable to pubs in the village.

Donington Manor Hotel could do with modernisation and renovation work. It is a quirky place with character. Parking + check-in were fine. Went to dinner across from the hotel at Castle Inn which was lovely. Was booked into room 11 (twin) and my room was not clean at all - not talking about a little dust. There were many cobwebs, spent about 10 minutes removing spiders in the main room and the bathroom. Bathtub had black bits in it, 1st bed had markings on the bedding, 2nd bed had markings in the bed. Bedside drawer handle was broken. Even with the instructions to lock the door, I couldn't tell from the inside whether the door was locked. I was travelling solo so made me feel unsafe and uneasy. Charging points nowhere near the bed/accessible, even with a long charging cable. I spoke with staff at reception to ask for my money back as I wished to leave the hotel due to these conditions, they offered to show me other rooms first. First few were just as unclean as my room and the next couple were OK but didn't have any charging points near the bed so wasn't suitable for me. The last room they showed me did have charging points by the bedside and was, for the most part, clean enough that I felt like I could sleep there - there were still bits around the room that had built up dust but the room was a lot cleaner than my initial room and had a much better locking mechanism on the door. I agreed to move to that room but I will not be returning. I do NOT recommend!

Attended a family party at the hotel and had a good stay. Friendly and efficient check in and excellent breakfast.

It's good value for money. Staff were very friendly and helpful. Room was large, not very warm until we ut electric fire on. No heat on towel rail though. Hotel and some furnishings a bit tired. Needs tlc I think

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On arrival my room had no bedding. I was then moved to another room with no bedding as well. The third room I was given had bedding but the heating did not work. The duvet covers fit the bed correctly but the duvet inside is not the correct size leaving lots of loose material with no duvet inside, which doesnt help when the heating does not work. The room does not have a secondary method of securely locking the door from the inside. Other than this the staff were understanding and helpful.

Very welcoming and friendly stay in an historic hotel

It is very refreshing to stay in an older, traditional hotel where nothing is too much trouble for the staff.

Room had cobwebs and dead flies all over the sash windows that has obviously been there for some time. Disgusting. When complained room was changed immediately. Will never stay there again as a result that the management, cleaning management and staff think that it is acceptable to even offer the room in the standard.

We are not fans of complaining, but this hotel was a big disappointment. We arrived after a 5-hour journey only to be told that because they had been busy over the weekend prior, they would not be serving food, and that we’d need to go and get a takeaway… That’s not really acceptable for any hotel in this day and age, even if we had been given prior notice. Our room was generally dirty and unkempt - gangs of spiders on the inside of the windows and in the corners of the ceilings, dirty carpets and random stains on the walls and furniture. The room was also very noisy as there was no secondary glazing, and the main road outside was busy all night. The noise from the nearby airport also didn’t help. The chairs in the bar, which wasn’t manned, were old and dirty, and this pretty-much summed up the hotel in general. It is in dire need of a refresh, and a big improvement in what it provides for the price it charges. If we have to go to Donington again, we definitely won’t be staying in this hotel. We’re sorry, but it needs to be a lot, lot better!

Nice hotel staff were excellent very attentive and well mannered. Really enjoyed the stay

A nice place just a bit tired

Just back from a great weekend. We were staying as at motorbike racing . We were made very welcome nothing was to much trouble.

Enjoyed my stay Hotel has a certain character about it should we say, rooms comfortable and very spacious they are a little tired though really crying out for a good clean and decorate. The satins on the carpet around the toilet just are not right. The staff were brilliant and told us the intention is to redecorate and give the place some TLC. Do this and you would get 5 stars from me.

Fantastically typically British with all the hospitality you would expect from such nice people.

Booked a standard King with ensuite, but was given a converted meeting room. Double bed was old and lumpy, pillow flat and lumpy. No ensuite, no dressing table, no wardrobes or chest of drawers - 2 clothes rails with 3 hangers - 1 bedside table. No curtains and the blinds at the front were defective. Very little effort has been made to make the meeting room actually feel like a bedroom. Kitchen extractor fan very noisy. On the plus side, we had access to the courtyard for the dogs, the manager and maintenance man were very helpful and friendly. Breakfast was good.

Friendly place, handy for Donington Park. Great food options around and a nice cat :)

We tried to check in at 2pm, but no staff was available. We missed out opportunity to tour the Nottingham caves as a result. Room was quaint but tired. Sink space was tiny, water pressure was low.