Hansen Hotel

Amazing friendly staff Dated room with sockets in silly places Stayed in a twin room which was clean. No breakfast included in room stay. Did have to ask for some soap for the shower room (for washing hands) and another glass as 2 staying in room. The room was on the top floor and had additional steps into a shower room, which you need to take care if wet. Had tea & coffee facilities and a microwave too which could be handy. No car park as such so parking is not easy had to move my car by 8am as it changes to permit parking. Bar downstairs was busy but couldn't hear noise when in room. Overall a good experience

checking in and out is swift, the rooms and toilets are kept clean and it's nice and quiet at night even though the hotel's also a pub, although meals aren't included you can easily purchase one from downstairs any time. only complaint (a pretty big one) is that the bed bug problem here is disgusting, after only one night i can count about 20 chronically irritating bed bug bites all over my arms and ankles, i can only hope that i haven't contracted an infection. I haven't made a big deal of this because i hope that this infestation is swiftly dealt with by the otherwise lovely establishment soon so that no one or their children must suffer my itchy fate. If you're thinking about staying here I recommend calling them to make sure the problem's been dealt with.

Simple. Don’t stay here. Don’t be tempted. Stay at home. Dirty linen. Real bad. Sinks don’t drain. Showeris a dribble. You the get the picture. It’s cheap…for a reason. Needs a total overhaul. Don’t do it. Bar is great. Great atmosphere. Nice food. But that’s it. Don’t book a room…

If you are looking for a room for the night,then this is an ideal place to stay. Seems a little expensive for what it is.Paid £60 per night,for a basic double bed with on suite.

The staff were awesome. The room & bathroom felt unclean. Bathroom smelly & shower broken/ loose pipes and difficult to get water that wasn’t freezing or scalding, sink wouldn’t drain. TV & WiFi were not working- staff helped to sort it but it took ages- no instructions for anything, no out of hours number. Pub downstairs was fun & lively with food options, but the music was Loud and banging til midnight. Thin curtains let in the light, noisy road outside, hot room with window I couldn’t reach to open & sparse furnishing. Pretty poop, but great staff

So poor Kitcken mix no mix cap place not clean have dirty need move future let u know

The room was in need of renovation, the door didn’t feel secure, the bed was old and uncomfortable. The floor was worn and creaked a lot. The bracket holding the shower head was broken so had to hold the shower head to shower. Only one towel and one cup were provided for the both of us to share. The bathroom had mould and smelled of sewage. When we got there the single towel and one of the pillow cases were stained. The wall to the next room was very thin and we could hear everything through it. I had to iron a shirt in the morning. There was one ironing board in the hotel that had no legs so I had to put it on the bed to iron. The iron itself was broken and leaked water when moved around. We were on the top floor so the noise of the pub was not too bad. The room was very hot and the blinds were broken. Was acceptable for a one night stay if you’ve had enough to drink to ignore all the issues. I won’t be staying again.

Not a hotel, but rooms above a pub. If you just want a room, bed and TV for a low price this is fine (room 3). It didn't help that the fire alarm went off just after midnight but at least there wss someone on site to tell us it was a false alarm. Toilet had an expected step and a showerhead holder that was broken. TV suggested Netflix, but it wouldn't connect, fine for standard channels. Windows kept thenoise out, but just as well it wasn't a heatwave. Plugs smoewhat limited. Either the milk was off or there was some other problem as the coffee was unpleasant. That said, for the money this was perfectly acceptable and only a 10 minute walk from the top of the City centre.

I am an 80 year old lady visiting family in n/c - I had to cut my visit short & return home to S/port due to horrendous bug/ insect bites I endured @ the Hanson Hotel. The bed felt it hadn’t been changed & WF did not work no bedside light hence to use the torch on my fone in the dark to go to the bathroom. Totally disgusted with the whole episode. This hotel should be reported to the environmental agency.

Excellent

Clean room. Not too noisy even though it’s above a bar.

Didn't try it

The room we stayed in (Number 1) is, by far, the dirtiest hotel room I've ever stayed in. The shower is caked in black mould, the sink was half blocked and covered in grime, the microwave was black inside and had old dried food over it, the floor was visibly dirty in both the bathroom and bedroom. In addition to that the shower head was broken (in two different ways), the plug socket by the bed wasn't even fixed to the wall - but we had to use it to power the tiny space heater which was supposed to heat up the massive empty room (it did not). We literally bought cleaning supplies and slippers (so not to touch the floor) to make our stay a little more comfortable. I wasnt expecting the Ritz but for £93 for the night, cleanliness would be nice...

Staff was polite and room was neat

The staff was nice and police

Fine for the money

Clean room and good service from staff.

If you just need somewhere to stay for a night, it's fine. It does its job as a place to stay. However, I don't think I'd want to stay there any longer. The bathroom stank, part of the window sill was missing, the door was hard to lock, and the wifi didn’t work. At least you couldn't hear the noise from the pub.

Something else

The staff were friendly but the room was below standard with broken windowsills and stained sheets, would have preferred the bathroom door to shut properly.