Hansen Hotel

Room was nice and spacious. The staff were excellent and the bar on the ground floor is wonderful and the area is great, a good location close to the city centre.

There is no maintenance at all. The shower gives only boiling water and I couldn’t take a single shower during all my stay. The TV isn’t programmed to any channel. No Garbage basket in the bathroom. The Fridge is too small and we have to demand it. No microwave.

The room is on the top floor above the pub. It was clean and warm but very basic. There was aTV but it had no signal, there was a kettle but 1 mug and 1 glass. Only instant coffee no tea available. The shower room had extensive signs of mould and the shower had 2 temperature settings cold or very hot and was very slow to drain. There are 2 car parking space’s outside the pub next to the main road so we had to park in a pay and display car park around 5minutes walk away on very busy road.cheap for one night to catch up family nearby but no longer and not one I would repeat.

Good friendly staff and close to the city centre.

all friendly staff and esay to get place

For a cheap room for a night its ok, no issues great little pub downstairs, food and drinks was spot on. Plenty of parking around the area. If I was in that area again, I would book it with no hesitation.. 40 quid for a big city stayover bargain.

Good location, short walk to city centre and at James park, nice bar downstairs. Bed was comfortable, shower ok and kettle/TV etc. Rooms were clean enough but really run down and could do with a paint

Was pleasantly suprised after reading some poor reviews. Lovely clean and spacious room. Great location for City centre. ( 1 mile ) Very clean , and at a very good rate. Would definately recommend this to others.

It's more a pub with rooms rather than hotel. Decor is in need of upgrade. Quite noisy.

Filthy conditions floor was dusty and dirty skirting boards all covered in crap shower had mould everywhere in corners and just on the tiles themselves felt dirtier getting out the shower than in hotel carpet generally looked 150 years old and was black all up the hallway but the worst part is me and my friend have came back covered in bites which we think were from bed bugs price was reasonable but I feel like the hotel is just a general health hazard. Kettle has smegma in it and furniture looked like they’d pulled it out a skip

Room above pub, took while to find as looking for hotel name not name of the pub! But room was ok and good food drink in pub downstsirs

For the price, (£32) for a night it was spot on. All I wanted was a bit of tv a hot shower and a bed and all of that was available. Staff were very friendly, smart young people who seem to run a good little enterprise. Lively little pub with music on and football competing for noise. Tried to book again the following night but nothing left. Will definitely return. 15 minute walk from town centre.

The hotel was very clean the service was okay but there's need for improvement on Staff - costumer relationship

Check in was a breeze, staff were friendly and helpful, room was spacious, bathroom was cramped but clean, bar was lively, food looked great but I didn't have time to sample it, can't ask more for a budget hotel to be fair. Location is very handy for the city centre too. I would stay here again.

We stayed for two nights.The room was a very basic en-suite, with tea/coffee, kettle and microwave. Hair dryer,iron and ironing board were also available. The pub downstairs was good for watching sports, a decent collection of drinks. We didn't actually have a meal there but the food did look good. Location is approximately a 15 minutes walk from the city centre.

The property was very lovely, the pub downstairs was lovely as well, even though it was very busy and loud on the evening we couldnt hear it upstairs. The dining around the hotel was quite limited and the room, whilest it was lovely and quite spacious, was incredibly cold even whilst using the space heater provided. The pillows were also a little uncomfortable.

It was conveniently placed for transport. WI FI was weak.

People in the pub-(it’s not a hotel really as its rooms above the pub) are excellent. First class friendly people. Food (burgers) really tasty. Student / young people Saturday evening. Rooms are pretty dated - old shower tray wouldn’t empty so feet had a bath- but fine for a couple in nights (up in Newcastle for football) just to sleep in before getting up to enjoy the City. Walk to main shopping area/ city and football ground. Friendly people. This is not a 5 star Hilton esque hotel- but that’s not a problem - didn’t expect it. Plus points- the bar staff and workers are so great! Negative - area is a little run down/ graffiti and fortune building next door was derelict so could park there.

This is not a Hotel it’s just rooms above a pub which are very basic with the switches taken of the only Radiator in the room so it couldn’t be turned on so the room was cold.no mirror in the bathroom to get shaved ect & only one towel provided for 2 people.the positives where the staff where nice & friendly the bedding was clean & the free toiletries where a nice touch.

Basically a fantastic location and great value for money. Really comfortable bed, hot water, great staff, good food. Slight niggles. Internet hit and miss, abit noisy until 12.00am, no bedside tables or lamps.