ibis Styles Manchester Portland

Excellent for a city trip

Convenient and ideal for a city trip.

This hotel is the old Ibis hotel. I thought it had had a bit of a refurb but it seems it is more of a makeover on top of the existing decor so it isn't as pretty as it looks online. The reception area looks okay though, my issue is with the hallway (1st floor) and bedroom, the carpet is old and smelly. I'm not sure if my room was damp or musty but it was pretty grim, I slept with the window open. In hindsight, should have complained, got a refund and stayed somewhere. Towels and bed sheets were clean. Bathroom was clean and the shower was good but would not walk bare foot on the carpet in the bedroom - yuck! I have stayed in lots of hotels in Manchester and sorry to say, this is the worst one. £2 to leave bags at the hotel the following day, didn't need this but just for info.

This hotel is dressed up to look nice, but lipstick on a pig is still a pig. One elevator was out during our 4 night stay and this is a 7 story hotel. The working elevator could fit 5 people if there was no luggage, so lots of waiting for the one working elevator. The bathroom was newly remodeled but you couldn’t sit on the toilet without moving sideways as the counter was too close. The shower curtain on the shower stall did not go to the floor so there was water on floor every day. No tub. Portland St is not for through traffic but buses and taxis, so can be loud with bus and people noise. The staff is minimal and not helpful. Whetherspoons is nearby and much cheaper for breakfast than the hotel. Opens at 8 am and is very quick. This was my first trip to Manchester and I chose this hotel due to its central location and proximity to our day tour pick up at the train station, but it is kind of a sketchy area due to its proximity to Piccadilly Gardens. Lastly the taxi button in the hotel didn’t work which was tragic as we waited 20 minutes for a taxi to the airport which never came. Just hail a cab on Portland or even better use Uber because it is cheaper. Of course the staff didn’t bother to give us this advice as they barely look up from their phones at the front desk.

The room was ok, but the television did not work well, the air condition made noise and some trouble with only one elevator working. Beside that the stay was ok for a reasonable price, it was quiet, and the location is good.

Exactly what was required. An extremely reasonably priced, immaculately clean room and bed for the night.

Staff were helpful and pleasant. Room was a lot smaller than the photographs made it seem, but everything was clean and tidy. Very conveniently located near Manchester Piccadilly.

Great location close to everything. Staff is very friendly and room is small but meets all your budget travel needs.

Good all round, very clean, great breakfast, very central location.

It was fine for what we needed. Clean, convenient location nice and close to tram in Piccadilly Gardens. My TV remote didn’t work and wasn’t fixed despite mentioning it to reception but apart from that it was fine.

What a deal! We got a clean comfortable room at a very reasonable price. The restaurant is wonderful.

Couple of items (e.g. hairdryer) weren’t in my room, but the staff were excellent, and within minutes of asking delivered the missing items to my room. So pleasant too!

Check in was fast and efficient. Room was fine. . I have stayed here before when it was Ibis and was happy to return. However, under the new owner, breakfast was terrible - not a hot and cold buffet as advertised - only cold. They did bring out hot food but it could have been sat for hours based on the fact I could barely cut through the sausage. If not serving as advertised - please tell guests BEFORE taking their money at the door. The TV in the room constantly lost signal. We used the WhatsApp number provided in the room and received zero response. Disappointing stay. Staff that we did deal with at reception were great.

Bright clean room. Helpful staff on reception. Nice bar with good selection. Bit noisy outside car park to rear of building. Only one lift working

Komal helped me check-in, and helped me find local shops for what I needed immediately. Very friendly and helpful! My only complaint is that my room (525) was either above or beside laundry and the machines ran at least until midnight, shaking the room, making sleep a little difficult. However after it stopped it was very quiet, especially considering the location.

Good location, fair price, good condition. Whimsical. Some noise in the early morning in the back alley — maybe workers arriving to work? Street toughs?

good service

Located Centrally but in a very busy street. Room door didn’t shut so I had to pull it every time to make sure it’s not staying open. Bathroom design makes hard to use it. Door opens into the sink and I had to close it to use the sink. Carpets are old. The air conditioner unit start leaking water for 10 minutes suddenly. It was luck that my suitcase was not under it. Elevator was slow and noisy. At one point the lights were about to go out inside and make it scary. Restaurant is good but it serves Indian food. Management seems to be Indian. Lobby is clean. Value for money?

Loved it sll

Liked the hotel restaurant and staff! Wish the bathrooms were bigger. Also, room cleaning is only every 3 days (can request sooner whenever, which we did) but our sheets were not changed once and our pillow cases had hair on them when we arrived.