Kimpton CLOCKTOWER HOTEL

Room was 4 star as expected but the resident facilities were none existent. There wasn’t any lounge seating in the lobby, shocking! There was no where to gather, chill or any hotel refreshment facilities. There was one public bar which was hugely successful and therefore rammed! We didn’t even try to get a drink. No room service on offer! Not what you expect from a hotel, might have well stayed in a room only! Breakfast was nice. Hotel restaurant was fully booked with locals.

Very noisy rooms

Beautiful building, very clean, and the staff were friendly. Centrally located, so an easy walk to shops.

Weak shower

Clean room and hotel. Fabulous decor and architecture. Great location. We enjoyed our stay. Only problem was when trying the WiFi, which i think was provided by a separate company, it would not accept my email address as a valid one. I've been using the same email address for 20 years, so couldn't get any further with it and so, no WiFi.

The staff were very helpful and the historic building was interesting. Great location for the city centre.

Stunning hotel in a good central location. Lovely bar and restaurant.

What a hotel. Beautiful historic building right in the heart of Manchester. We thoroughly enjoyed our stay and the DJ was excellent!

Nice room and staff, great location

Gorgeous building, great breakfast, friendly and helpful staff

Room was excellent, great welcome tray and coffee machine Service is first class and complimentary drinks were served 5-6, an unexpected bonus

The room did not have a shower, the windows were dirty & the heating was not working!

Room stunk of bleach when we arrived. We were going out so no issue. When we got back at 10 the room smelled like a sewer. Had to move. Moved us to a room with a smaller bed. Disappointed. Service at breakfast we had to gesture to be served every time.

fantastic location. great historic building.

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Bath was leaking which resulted in a flood in the bathroom, made FOH aware & maintenance said there was no leak? Went back up & the same happened again after being told there was no leak We had the room decorated & when housekeeping came in they binned the rose petals that were lay out.

Excellent staff, nice clean room. Just one small point, as 1st time visitors to the hotel, it would have been helpful on arrival at breakfast if the staff taking your room number would check if you have had breakfast at the hotel before so could explain re self service and ordering of hot drinks etc.

Nice welcome but very noisy room on floor 1. Also outside road noise. Ordered balloons for arrival but originally quoted £15 and was charged £16.50 so must be a fee. Went down overnight. Had to find nearest parking due to very heavy traffic and doesn’t qualify for discounted price. Nice spacious room and a nice hotel.

Room was very spacious however looking worn in places (bath panel,missing button on armchair,stains on carpet,box at end of bed the metal broken) also missing little touches that would leave a lasting impression e.g decor in the room a bit bland and only milk and water in mini fridge which was disappointing. heating vents in the room very loud and can hear noise from other rooms. No hot water when we arrived which meant we couldn’t shower/get ready for our reservation although it was promptly fixed within an hour it was still an inconvenience and meant we were rushing. It’s a shame because the hotel has potential, lobby and bar tastefully decorated and play on the history of the building giving a luxury feeling, just didn’t seem to carry the theme into the rooms which would make this hotel stand out from others.

A step back to glorious Victorian times. Stunning lobby area. Great breakfast. Helpful staff. Spacious room with plenty of amenities.