Novotel Reading Centre

Friendly and accessible staff always happy to help. Room cleaning was fine - but we did not need much. We only had breakfast once, but it was very good and plenty to choose from. Bar was well stocked. Hotel car park was GBP21 but they encourage you to use a local shopping centre car park instead which is a 5 minute walk away and only GBP7 and they validate the ticket for you - no big hassle.

Friendly staff, comfortable bed, good shower, and peace and quiet. What more could you want?

We were there on a Saturday night. On arrival the lift was full of litter. We were given a room directly overlooking the nightclub. The soundproofing was terrible, so the music blaring was a nightmare until 2am and then we were kept awake by drunk people shouting in the street until 5am. It was the worst sleep of my life - and I have 2 kids. I know it’s a city centre hotel so some noise is to be expected, but this was really extreme. I regularly stay in a hotel directly outside Waterloo Station and this was on another level entirely. They shouldn’t be allowed to sell those rooms on a weekend without getting them properly soundproofed. We booked the room for 2 and got a single key and one towel. We probably would have minded less if we’d had more than 3 hours sleep. Just a terrible experience.

We had an excellent stay, would highly recommend. Superb breakfast, delicious food, great range including freshly made pancakes (the kids loved the machine!). The pool was fantastic. Room very quiet and comfortable. Could have done with more tea and milk. Was great having a fridge with plenty of room for our own drinks. Sofa bed allocated to the 2 children was a little small and bouncy (if one moved the other felt it, plus metal frame was exposed) but ok for a couple of nights. Not many plugs or charging points. Would definitely stay again, great location, near the station and all the shops and restaurants. Parked in broad st mall 10 min walk away at a discounted rate.

It’s surprisingly good. Staff is excellent. Decent breakfast. Gym and pool good too.

Excellent stay at the Novotel would definately stay here again. Breakfast was plentiful and beautiful

Novotel don’t have power outlets by the bedside - very strange. Hence the refurbishment ongoing in some of their hotels. Bring an extension cord or be prepared to power your phone up at the other end of the room.

Room was spacious and clean the hotel Is in a perfect location and was ideal for travel With work

Nice hotel and good location near the station . Great sized bed and spacious room . Plug in bath and sink tap both needed a bit of t&c

Nice clean hotel, staff very friendly

Great location for a visit to reading

Excellent

Always having to wait for the lifts, even though there are 3 here, there not always working... apart from this inconvenience the hotel is very good

Bar area wasn’t as relaxing as it could have been and we didn’t particularly enjoy the walk to and from the car park

We stayed here because we have found Novotel perfect for our needs before, as a stop over on the way to Heathrow. Nice clean room with good shower. Quiet. 5 minute walk to RailAir bus stop. Will use again.

We chose this hotel over another (cheaper) hotel, because this one had a pool, sauna and steam room. Which we thought would be great after a weekend of Spartan races nearby. However the pool was really cold, and the sauna wasn’t hot. The thermometer in there read 45°. On the other hand, our hotel room was very hot, we needed the window open to let in a small breeze, but it wasn’t enough, so we didn’t sleep very well. Also, at around 3:30am, some sort of loud fire alarm went off and we were all woken up by it. As we had to have the window open, all we could hear was the town centre nightlife, it was very loud and hard to fall asleep listening to the shouting and screaming of people out on the town. This was all very disappointing. The hotel was clean, the bed was very comfortable and it was perfectly situated near shops, food outlets and the car park we used wasn’t far to walk to and from. We used the Broad Street car park, which the hotel discounted to just £7 for 24 hours use, rather than paying £21 for their own Carpark overnight. Check in was smooth, the receptionist was professional and knowledgeable.

We stayed in a standard double room, which was spacious, very clean, with a super comfortable bed! I slept like a log! The staff were all friendly and helpful. We had a swim in the pool, which although small, was excellent for swimming lengths and was a nice temperature. We ate at the restaurant, which served pub grub and was very tasteful. So why not 5 stars? The toilet in the room was separate to the shower and bath, and also the sink. It would have been nice to have a little sink in the toilet, as in the night you had to feel around for 2 rooms! There was no room service at all. There was a page on the app but in the restaurant the server told us you'd have to order downstairs and take the food up yourself. Most concerning, the pool was unmanned. No one was in that area at all. We had to sign a waver form before using it, so don't use the pool on your own. There was a panic pull outside the sauna but if you had an accident or you needed help away from the pull cord, I'm not sure how long it would be before someone found you.Lastly, there is a small amount of parking on site but you need to phone in advance to book this at £21. Overall a lovely hotel and we would stay here again.

Convenient location not far from the train station, not far from the high street; room was spacious and clean.

Convenient location.

Great location