Does The Potter's Heron - A Heartwood Inn provide parking?

Yes, The Potter's Heron - A Heartwood Inn provides parking. Please confirm details directly with the hotel.

What do past guests say about The Potter's Heron - A Heartwood Inn?

The Potter's Heron - A Heartwood Inn is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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The Potter's Heron - A Heartwood Inn

Name: The Potter's Heron - A Heartwood Inn
Address: Potters Heron Hotel, Ampfield, Test Valley District, Ampfield, Hampshire, England, SO51 9ZF, Potters Heron Hotel, Ampfield, SO51 9ZF, England
Rating: 8.2

Hotels

8.2

/10

Very Good

763 reviews

What Guests Say About Their Stay

Derek

10.0

/ 10

A flawless check-in despite arriving later than expected. The reception team are extremely friendly and room, although dated, clean, with a balcony when the weather allows you to venture outside.

Paul

10.0

/ 10

There is slightly jaded decor but the staff and service are excellent. A good night's sleep before a meeting around the corner. During the day, I work in various snugs around the hotel and restaurant.

Daphne

10.0

/ 10

We stayed 2 nights over the New Year. It is very near my family so very convenient. We had our dog with us and were given an amazing room on the ground floor with a door to the garden. Very convenient. Staff are all very friendly and helpful. I won't stay anywhere else now when I visit the family. Food is very good, we have eaten here with family before, and we were able to take dog into breakfast so no worries about leaving him in the room. We thoroughly recommend this hotel! Thank you Potters Heron for a lovely stay. The dog loved it too!

In the Area

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Potters Heron Hotel, Ampfield, Test Valley District, Ampfield, Hampshire, England, SO51 9ZF

Main Facilities

24-Hour Front Desk

Parking

WiFi

Near Valley Park

Available Room Types in The Potter's Heron - A Heartwood Inn

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What's around The Potter's Heron - A Heartwood Inn

Potters Heron Hotel, Ampfield, Test Valley District, Ampfield, Hampshire, England, SO51 9ZF

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General

Near Valley Park

Location

Located in Romsey, The Potter's Heron - A Heartwood Inn is within a 15-minute drive of New Forest National Park and South Downs National Park. This hotel is 8.8 mi (14.2 km) from Paultons Family Theme Park - Home of Peppa Pig World and 12.8 mi (20.5 km) from Southampton Cruise Terminal.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Valley Park - 3 km / 1.8 mi
River Test - 3.5 km / 2.2 mi
Sir Harold Hillier Gardens - 4.2 km / 2.6 mi
Broadlands Estate - 7.3 km / 4.5 mi
King John's House and Heritage Centre - 7.7 km / 4.8 mi
Romsey Abbey - 7.8 km / 4.8 mi
Lakeside Country Park - 8 km / 4.9 mi
TeamSport Indoor Go Karting Southampton - 8.6 km / 5.3 mi
The Point - 9 km / 5.6 mi
Stoneham Golf Club - 9.2 km / 5.7 mi
University of Winchester - 9.4 km / 5.8 mi
Royal Hampshire County Hospital - Winchester Maternity - 9.7 km / 6 mi
Royal Hampshire County Hospital - 9.8 km / 6.1 mi
The Common - 10.1 km / 6.3 mi
University of Southampton - 10.1 km / 6.3 mi

The nearest airports are:
Southampton (SOU) - 13.9 km / 8.7 mi
Bournemouth (BOH-Bournemouth Intl.) - 55.3 km / 34.4 mi
Gatwick Airport (LGW) - 138 km / 85.8 mi

The preferred airport for The Potter's Heron - A Heartwood Inn is Gatwick Airport (LGW).

Facilities

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.

Business Facilities

Featured amenities include a business center and a 24-hour front desk. Planning an event in Romsey? This hotel has 65 square feet (6 square meters) of space consisting of conference space and 6 meeting rooms. Free self parking is available onsite.

Dining

Enjoy a meal at Potters Heron, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM for a fee.

Rooms

Stay in one of 58 guestrooms featuring plasma televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers.

All facilities in The Potter's Heron - A Heartwood Inn

Lobby

Others

Restaurant

Accessibilty

Disabled access friendly
Accessible parking
Accessible path of travel

Business Facilities

Meeting rooms
Business facilities
Conference rooms

Things to Do

Romantic proposal packages
Garden

General

Parking
Terrace

Food and Drinks

Breakfast

Connectivity

Free WiFi

Hotel Services

24-hour Receptionist

Accommodation Policy & General Information in The Potter's Heron - A Heartwood Inn

Important Note

Guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

Fee for full breakfast: approximately GBP 10 to 25 for adults, and GBP 5 to 20 for children
Pet fee: GBP 20 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: GBP 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, Contactless check-in is available, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Potter's Heron - A Heartwood Inn	58
Another facilities in The Potter's Heron - A Heartwood Inn	Disabled access friendly, Accessible parking, Accessible path of travel, Meeting rooms, Business facilities

Frequently asked question in The Potter's Heron - A Heartwood Inn

What are available facilities at The Potter's Heron - A Heartwood Inn?

There are top facilites at The Potter's Heron - A Heartwood Inn such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Potter's Heron - A Heartwood Inn?

The standard check-in time at The Potter's Heron - A Heartwood Inn is starting from From 15:00 while the latest check-out time is at Before 11:00

Does The Potter's Heron - A Heartwood Inn provide breakfast?

Yes, The Potter's Heron - A Heartwood Inn provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Potter's Heron - A Heartwood Inn?

The Potter's Heron - A Heartwood Inn is a 3.0-star hotel.

How many rooms are available at The Potter's Heron - A Heartwood Inn?

The Potter's Heron - A Heartwood Inn has 58 rooms in total.

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More Reviews from Other Guests in The Potter's Heron - A Heartwood Inn

Overall Ratings & Reviews The Potter's Heron - A Heartwood Inn

Other sources (763)

8.2

Very Good

From 763 reviews

Cleanliness

8.2

Room Comfort

8.2

Location

6.0

Service and Facilites

8.6

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Traveler Reviews The Potter's Heron - A Heartwood Inn

Number of reviews per page

Top reviews

Brian

Leisure with Partner

8.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

The hotel is beautiful, the staff friendly and efficient, the food was freshly cooked, hot and tasty although the chips too greasy for me, I thoroughly enjoyed the hake, The room was very clean but unfortunately I struggled to sleep in the heat with no air conditioning or even a fan

Laura

Leisure with Partner

4.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

Booked our stay through Expedia for a weekend. Staff friendly upon check in and let us check in slightly early. How the room was advertised on Expedia does not match how the rooms look (ours at least). Rooms are advertised as sound proof - this isnt true. We were woken up both mornings by people having normal volume conversations in the corridor. It sounds like they're in the room with you. Room was advertised as King size bed, it was a double bed. Bathroom very outdated in decoration, shower old and very stiff. Hairdryer airvent was broken in multiple places, the gap big enough to accidentally suck up bits of your hair. Cable was stretched and my partner thought he got an electric shock from it. The first night something happened in the kitchen so there was no food available from the restaurant. Reception desk often unmanned, as was the bar when waiting to order drinks. Dust and dirt in the radiator. We complained to Expedia, who attempted to reach out to the hotel for a refund, which was denied.

Alexander

Business

4.0

/10

Reviewed 50 week(s) ago

Hotels.com verified review

Upon checking-in I was informed that the hotel had been sold and was due to close imminently. This was evident throughout the establishment. The accommodation was tired and dated late 60's and uncared for. The bed was reasonably comfortable despite being 2 singles joined together. The restaurant was cold, grubby and lacked any atmosphere. The food was dreadful. A charming young girl rushed around trying to offer a degree of service whilst the "Manager" lacked any interest and kept disappearing which resulted in long waits to be served at the bar. The bar stock was obviously being run down as more than 50% of the taps were empty. Ironically, I had been advised not to stay at Potters Heron: I wish now that the advice had been taken.

Jane

with Partner

6.0

/10

Reviewed 52 week(s) ago

Hotels.com verified review

Overnight stay.

Jeremy

Friends and Family Family

6.0

/10

Reviewed 52 week(s) ago

Hotels.com verified review

When i required a second key, the reception didn’t tell me to return it, and consequently didn’t clean our room. Further to that they didn't contact us the following day to tell us that. Communication is the key to most successful business.

Mark

Friends and Family Family

8.0

/10

Reviewed 53 week(s) ago

Hotels.com verified review

Staff very welcoming and accommodating, room reasonably clean , however decor needs updating and attention to details in the cleaning required , bed extremely comfortable to where we are looking to purchase that brand next , breakfast good value for the cost

Olga

Business and Leisure

10.0

/10

Reviewed 54 week(s) ago

Expedia Group verified review

Good position and friendly staff

Deborah

with Partner

8.0

/10

Reviewed 55 week(s) ago

Hotels.com verified review

We stayed at the Potters Heron for a wedding in the local area. We had a pleasant stay but I would like to say the hotel felt a little sticky in places.It could do with a revamp tbh. However, the staff were friendly and helpful and the food was good. Breakfast was plentiful and restocked continually. I felt sorry for the girl in the breakfast room on Sunday morning she seemed to be the only staff member working and was rushed off her feet! She did a great job though and deserves a medal!! Not sure if it was value for money?

Jan

Leisure with Partner

8.0

/10

Reviewed 59 week(s) ago

Expedia Group verified review

Overall a good stay - The night porter( manager) was excellent. Comfy bed.. Dissapointed by the breakfast - Cold plates! Hot food not that hot and scrambled eggs had gone green as left for too long. Coffee on side not individual pots, cold even when new lot made and cups too small, so kept having to get up for refill.

Simon

Business

6.0

/10

Reviewed 59 week(s) ago

Hotels.com verified review

Front of property fantastic! Rooms very dated, musty

Verified traveler

with Partner

6.0

/10

Reviewed 62 week(s) ago

Hotels.com verified review

The staff were pleasant, hardworking and helpful. The room was comfortable but tired, for example the carpet in our room needed replacing. The evening menu was very restricted but food was good and well presented. Cooked breakfast was not very hot and both poached and scrambled eggs very overcooked.

Derek

Business and Leisure

10.0

/10

Reviewed 64 week(s) ago

Expedia Group verified review

A flawless check-in despite arriving later than expected. The reception team are extremely friendly and room, although dated, clean, with a balcony when the weather allows you to venture outside.

Christine

Business

8.0

/10

Reviewed 66 week(s) ago

Hotels.com verified review

overall very clean and comfortable but the restaurant menu was very uninspiring, it needs catering for more options rather than something in a bun or with chips ,

Eduard

Leisure with Partner

10.0

/10

Reviewed 67 week(s) ago

Expedia Group verified review

Quiet.

Paul

10.0

/10

Reviewed 68 week(s) ago

Expedia Group verified review

Daphne

with Partner

10.0

/10

Reviewed 72 week(s) ago

Hotels.com verified review

Tim

10.0

/10

Reviewed 73 week(s) ago

Expedia Group verified review

Very clean and pleasant room. Very quiet location and pretty building. Friendly staff and nice bar and restaurant.

Garry

Business

8.0

/10

Reviewed 77 week(s) ago

Hotels.com verified review

Overall it was very good, a few small issues, the curtains are hanging of many hooks & are too hard to pull on , the TV remote needed a good clean, mold under the bath handle .

Peter

Leisure with Partner

4.0

/10

Reviewed 77 week(s) ago

Expedia Group verified review

First room hadn’t been clean, we were left a nasty surprise in the loo, we moved rooms without any issues, very limited evening meal choices, staff were friendly but it was quite odvious that some of the staff didn’t want to be there, also I can only assume that two different members of staff were senior and called the junior staff members the kids, the only saving grace was the breakfast.

RICHARD

Business

10.0

/10

Reviewed 81 week(s) ago

Hotels.com verified review

Staff friendly and accommodating. I always like the overall vibe. Nice food (it has improved recently), I like the patios/balconies, great location, rooms bang on 3 star.

Number of reviews per page

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