Crowne Plaza LILLE - EURALILLE

The room is spacious and the staff are all super sweet

A little disorganised on the front desk and not sharing mealtimes etc, but room lovely. Odd to have a toilet separate from the shower and washbasin, but was fine. Would stay again if we were in town

We had a good two night stay at Hilton Lille in December. The location is practical when arriving with Eurostar with luggage as it is one minute away from the station. The city centre with the shops and restaurants is about 15 minutes walk from the hotel. The only place close by where you can eat close by is Le Barbier chi fume. There is no mini market in the area. The people at the reception were friendly and always helpful, even though there was often a long queue to speak with them. The room was big for French standards. We stayed in room 906. There was a busy road outside we didn't hear any noise, so they had a good sound insulation. There was a good amount of storage space. There was a kettle, a coffee maker, and an empty mini fridge. The maintenance of the room was not satisfactory. We had an empty shower gel bottle and an empty body lotion bottle in the bathroom. We mentioned that at the reception and they got the shower gel bottle refilled but not the body lotion bottle. The coffee pods were not replaced for the second day but we did not complain about that as we did not need to make coffee in our room the second day. The small towels were taken away after the first night but not replaced. When I told at the reception and they organized them to be replaced. One of us put some used feminine hygiene products in the bin in the bathroom the first day, but the bin did not get emptied during our stay. The breakfast was good and as can be expected at a Hilton hotel.

This one of the quietest hotels I’ve had the pleasure of staying at. When I was in my room I could not even hear a door open or shut on my floor. It was an amazing and restful stay. The staff was extremely accommodating of my limited French, for which I was grateful. Wonderful location close to trains. I would stay there again.

Room was really nice, check in and check out was fast. Great location for Lille Europe station

Lovely room. Helpful staff. Thoroughly enjoyed our stay:

renovation and change of management has uplifted the hotel.

This hotel is in a fabulous location for Eurostar - it is opposite the station. The room was spacious and equipped with tea/coffee making facilities as well as fresh water daily. Even though it was located opposite the station, it wasn’t noisy at all. If I had one grumble, there was a dirty mark on the bed linen but everything else was very clean. We had a lovely breakfast in the morning: a good selection to suit all as well as a coffee pod machine and various teas. We ate quite early and it never seemed too busy. We didn’t use the restaurant for an evening meal so couldn’t comment on that. Staff were always very helpful and friendly but they were busy and weren’t always available straight away. The location is great for the station and also if you wanted to walk into town for the Christmas market, metro or local places of interest to visit. Overall I would recommend for a stay in Lille.

Great location, easy to find.

Stayed one night and had no issues. Easy check in and check out.

There was no electricity in the hotel and was forxed to find alternative accommodation, im now out of pocket

Great hotel, clean, friendly and with an excellent executive lounge.

The hotel offers comfortable accommodations with well-appointed rooms. However, there are several significant shortcomings. The temperature control in my room did not maintain the set temperature and remained uncomfortably hot. The maintenance staff advised that no improvement was possible. Breakfast was also disappointing. The limited food selection was poorly presented, with most containers nearly empty, and what remained was of poor quality, wasn't fresh and tasted awfull. Two of the three coffee machines were out of order, and the disorganized crowd attempting to find whatever crops were left created an unpleasant atmosphere. Overall, while the hotel itself is adequate, the experience was undermined by these issues. I would recommend having breakfast elsewhere.

Very average

Excellent stay and so convenient for Eurostar.

Staff very helpful

Clean, amazing restaurant, friendly, lovely hotel

Stayed one night in our way back in to Britain. Nice reception, staff were lovely, room was dated. Lift was very hard to find and not at all signposted for going down.We ended up in the basement down the back stairs. Luckily we met someone who showed us the way. Didn't have breakfast as catching the early Eurostar

Overnight stay while travelling through Lille train station

The property description said it had parking available. Well there is no parking at the hotel, you have to park in the train station and walk there. This added a lot of time to checking in and leaving. The parking is not that far away but still takes time. I paid extra for a city view but it’s a con, there was no view, just of the street and building right in front. Breakfast was not great. The room was modern and it’s close to the train station.