The hotel is simple, but it’s perfect for spending one night and enjoying the unique experience of staying on Mont Saint-Michel. I would not recommend it for people who have difficulty walking or climbing stairs, as there is quite a bit of walking and many stairs to reach the hotel. We recommend packing a small bag with just what you need for the night instead of bringing large suitcases.
If you’re visiting in the summer, be aware that there is no air conditioning, so it can get very hot during warm weather. However, the location is absolutely beautiful, and the experience is definitely worth it. The staff were very kind and even helped us with our luggage, which we really appreciated.
The room was very clean, well equipped bathroom, very comfortable mattress. The staffs are helpful, one helped carrying our heavy luggage and send to our room on the 4th floor in an uphill building, which we very appreciated. The breakfast is rather simple and basic, not as expected. Overall, it is a very nice hotel in Mont Saint Michel, close and convenient to what you come to. Do need to be prepared for climbing many steps and stores to you room.
Be prepared for stairs if you’re staying in Room 301. The view was fantastic and one of the best parts of the stay. Breakfast was good, and the location on the island is hard to beat.
However, the hotel is showing its age and could use some TLC. The room did not have a safe, and while there is a bathtub, hotel staff informed us that none of the tubs have stoppers, so taking a bath isn’t really possible.
The dining experience was not up to French standards. During dinner, three different servers were unable to tell us what meat was being served on our plate. They even checked with the kitchen and still couldn’t provide an answer. The dining room was also quite warm.
Cleanliness was a concern. There were dead flies in the window seals throughout the hotel. After returning from a hike, we found a random German prescription pill on the floor and another crushed pill nearby. We know this was not related to housekeeping during our stay because we had declined housekeeping service that morning. We reported this to the staff, but the only response we received was that they thought it was strange.
We stayed two nights on the island, and in our opinion, the only restaurant truly worth visiting was Sainte-Catherine.
Overall, the incredible view and convenient location were highlights, but housekeeping, maintenance, and staff knowledge left a lot of room for improvement.