Novotel Paris 20 Belleville

Clean room, good service and well situated

Room was nice and well kept.

Clean room, great staff, easy check/in and out. Balcony room with large terrace, views of the city. Enjoyed my stay there.

Not finding a cleaner entering my room at 9am on Saturday when I had the checkout on the same day at 12pm. Pretty loud ventilation.

Clean room and nice spacious washroom

Convenient to the metro.

With a do not disturb sign clearly affixed to the door, the staff interrupted us twice on the same day, once walking in on my wife naked in bed while I was out. She then locked herself in the bathroom, and engaged the secondary lock on the main door, which did not prevent me from entering. Place was clean, new, but have to question the safety when staff feel they can just walk in. For the price the bed and pillows were amongst the most uncomfortable I have ever encountered at a hotel.

Cleaning in general was ok. What's good is the location, just in front of the Metro station. The amenities are basic. However, there's no body lotion, iron provided. There's a water dispenser near the lift lobby. The tissue and toilet rolls/ coffee wasnt replenish daily. The reception staff are ok, except Mahmud, who helped us to great length, even extending the check out hours for us. There was 1 waiter (Indian looking) at the Bar, who refused us entry at the lift, because he wants to go up, but the lift going down, and we are going down. He didn't apologise too. The toilet shower was faulty. Aircon was not 'on', unless requested. We were not told about this, we thought the aircon was just not too cold.

Great quiet room with excellent access to subway!

Far from city center Paris.

Good hotel, great staff, a bit further from the city, and commutes can take time due to traffic.

This is a wonderful place. We’ve stayed here several times and I’ve always found it wonderful.

Great area with lots of dining options. Just a few feet away from the metro station. Friendly staff, decent breakfast.

Very good

modern and clean property

The convenient of unlimited of safe drinking water and the daily cleaning of room services were appreciated. The room climatization was totally inefficient and on any civilized world the thermostat expected to work properly unless if the system was broken. I requested an iron for my sister on multiple occasions with no result until I talked to a Manager days later ,the matter was quickly resolved. Some staff reeducation may need to be refreshed. Other than that all is well

Family of 4 over here, 6-day stay. We had a great, comfortable stay. The hotel is quiet, clean, modern and right across from the metro station (Couronnes). There are plenty of small restaurants to eat around, we even found a chinese/thai food that we loved. The bed was super comfortable. The hotel had everything we needed, water fountains with cold water in every floor (bring refillable water bottles), you can even rent an umbrella for 2 euros in the lobby. They let us check in a little bit early for free, we appreciated that. Also when we had a problem with electricity going out in the room, it was fixed within 10 minutes. Really good hotel, we were very happy to have chosen this hotel. Will stay here again.

Friendly and professional welcome with a lovely sized room, clean and well appointed.we only stayed one night. Had dinner in the restaurant and enjoyed it and our brief stay thoroughly.

Staff very welcoming and helpful in sorting out a minor issue and also in indulging my "improving" French. Hotel is well maintained and public areas clean and well maintained. Well worth going for the room with balcony - lovely views across the city towards the Sacre Coeur, Eiffel Tour and Pantheon as well as the bustle of the street marker below. Only issue I have is the litter strewn area immediately outside the entrance, probably an issue more for the local council but would be worth a quick clean up by hotel staff.

All in all a nice hotel. Just some remarks. The door of the toilet was not to be closed. The quality of coffee could be better. Moreover it would be fine, when you offer more ceramique cups than paper cups ;-)