Metropole Urban Hotel

Hotels
9.2
/10
Exceptional
226 reviews

What Guests Say About Their Stay

Tyler
10.0
/ 10
The staff was lovely and the area and location close to everything was very convenient
Demi
10.0
/ 10
Nice hotel in a fun great location. Water pressure and temp were amazing. Comfy bed, much better than the Airbnbs we have been staying at. Staff were super nice and helpful and we appreciated being able to leave our bags at the front after check out so we could explore. Thank you!
Anthony
10.0
/ 10
Loved the location. You hear the church bells which add to the charm. The rooms are soundproof when you shut the balcony doors. Also great location to walk around the city center.
In the Area
See Map
Agia Aikaterini Square, Dimos Heraklion, Nomós Irakleíou, Crete, Greece, 71201

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Metropole Urban Hotel is located in area / city Dimos Heraklion. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Metropole Urban Hotel

Agia Aikaterini Square, Dimos Heraklion, Nomós Irakleíou, Crete, Greece, 71201
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Discover More About Metropole Urban Hotel

Location


Metropole Urban Hotel is located in area / city Dimos Heraklion.

About Metropole Urban Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Metropole Urban Hotel exclusively for you.

Metropole Urban Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Metropole Urban Hotel.

All facilities in Metropole Urban Hotel

Others Metropole Urban Hotel
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Newspaper in lobby
  • Tours

Food and Drinks

  • Bar
  • Snack bar

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Metropole Urban Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Nearby parking fee: EUR 15 per day (656 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Metropole Urban Hotel
24
Another facilities in Metropole Urban Hotel
Others, Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby

Frequently asked question in Metropole Urban Hotel

What are available facilities at Metropole Urban Hotel?
There are top facilites at Metropole Urban Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Metropole Urban Hotel?
The standard check-in time at Metropole Urban Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Metropole Urban Hotel?
Metropole Urban Hotel is a 4.0-star hotel.
How many rooms are available at Metropole Urban Hotel?
Metropole Urban Hotel has 24 rooms in total.
What do past guests say about Metropole Urban Hotel?
Metropole Urban Hotel is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Metropole Urban Hotel

9.2
Exceptional
From 226 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews Metropole Urban Hotel

Number of reviews per page
20
40
Top reviews
MIN
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

My husband loved the balcony with the beautiful church view. The room we stayed at a little small for me especially in the bathroom area.
Kelsey
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very clean
Tyler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was lovely and the area and location close to everything was very convenient
Doreen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

great location to walk to shopping, restaurants.
Demi
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Nice hotel in a fun great location. Water pressure and temp were amazing. Comfy bed, much better than the Airbnbs we have been staying at. Staff were super nice and helpful and we appreciated being able to leave our bags at the front after check out so we could explore. Thank you!
Anthony
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Loved the location. You hear the church bells which add to the charm. The rooms are soundproof when you shut the balcony doors. Also great location to walk around the city center.
James
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Everything was good.
Janice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very comfortable bed and room and great shower with amenities. Very clean and a very nice and friendly reception.
Adam
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Was unaware of the church bell and also a large boxing event with music playing late into the night
Sarah
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

This is by far our favorite hotel during our Greece trip...we loved the location and room ..we spent each night having a drink on our balcony looking down on the square. Loved it.
Evan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Really great hotel. A little gem right in the middle of town. If you can get a room with a church view, it’s really worth it. The staff are so helpful. They saved us money getting to our next hotel with better cab options. Just be warned if you are taking a cab, it’s a one lane street in front of the hotel so the cab driver is going to want to unload you and get going super fast!
Read More
Prakash
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great friendly hotel.
Mike
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Good location and friendly service. Top floor suite needs some attention - door hanging off cupboard, curtain hanging off and hot in aged.
Idil
icon-Leisure
Leisure
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

It was clean and the staff were friendly. There’s also a restaurant next door which had delicious food and great staff. However, for the price I paid I expected to at least have a free bottle of water in the room, as well as access to an iron and hair dryer. I think those are basic necessities. Also I turned on the do not disturb button and the cleaning lady still came into the room while I was asleep. I didn’t appreciate that
Read More
E
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

This is our fourth stay at the Metropole. We choose this hotel for its convenient location and cute little square with cafes right next to it. It is a short drive from the airport and there is a car parking lot very close to it (not managed by the hotel). The check-in is quick and efficient, even if you arrive late due to plane delays. The rooms are clean and modern.
Read More
elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

the location was excellent the hotel was private the staff were attentive the adjacent hacienda restaurant was fabulous particularly for breakfast on the square there wee no negatives a great holiday elizabeth
lauren
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Our room had frosted windows and no natural light. There was a serious water leak in the bathroom that had to be mopped but didn’t go away. The staff and location were otherwise very nice.
Jock
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Beautiful little hotel in the middle of the city. Wonderful accommodations and unbelievable staff. Excellent restaurants within walking and we will return soon.
Silvia
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The hotel is very well located. The room was very comfortable, but the best part was the friendly and helpful staff.
C
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The staff at the hotel were very helpful but the service at breakfast in the cafe next door was strange. There was no menu to say what was avaliable & food arrived randomly. eg the bread arrived after everythingl else. Although the food was acceptable & plentiful we were given things we didn"t want but couldn't choose what type of coffee we wanted & were not given any juice. There was lots of waste because there was no choice.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Metropole Urban Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 226 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Metropole Urban Hotel

Number of reviews per page
20
40
Top reviews
MIN
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

My husband loved the balcony with the beautiful church view. The room we stayed at a little small for me especially in the bathroom area.
Kelsey
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very clean
Tyler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was lovely and the area and location close to everything was very convenient
Doreen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

great location to walk to shopping, restaurants.
Demi
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Nice hotel in a fun great location. Water pressure and temp were amazing. Comfy bed, much better than the Airbnbs we have been staying at. Staff were super nice and helpful and we appreciated being able to leave our bags at the front after check out so we could explore. Thank you!
Anthony
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Loved the location. You hear the church bells which add to the charm. The rooms are soundproof when you shut the balcony doors. Also great location to walk around the city center.
James
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Everything was good.
Janice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very comfortable bed and room and great shower with amenities. Very clean and a very nice and friendly reception.
Adam
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Was unaware of the church bell and also a large boxing event with music playing late into the night
Sarah
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

This is by far our favorite hotel during our Greece trip...we loved the location and room ..we spent each night having a drink on our balcony looking down on the square. Loved it.
Evan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Really great hotel. A little gem right in the middle of town. If you can get a room with a church view, it’s really worth it. The staff are so helpful. They saved us money getting to our next hotel with better cab options. Just be warned if you are taking a cab, it’s a one lane street in front of the hotel so the cab driver is going to want to unload you and get going super fast!
Read More
Prakash
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great friendly hotel.
Mike
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Good location and friendly service. Top floor suite needs some attention - door hanging off cupboard, curtain hanging off and hot in aged.
Idil
icon-Leisure
Leisure
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

It was clean and the staff were friendly. There’s also a restaurant next door which had delicious food and great staff. However, for the price I paid I expected to at least have a free bottle of water in the room, as well as access to an iron and hair dryer. I think those are basic necessities. Also I turned on the do not disturb button and the cleaning lady still came into the room while I was asleep. I didn’t appreciate that
Read More
E
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

This is our fourth stay at the Metropole. We choose this hotel for its convenient location and cute little square with cafes right next to it. It is a short drive from the airport and there is a car parking lot very close to it (not managed by the hotel). The check-in is quick and efficient, even if you arrive late due to plane delays. The rooms are clean and modern.
Read More
elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

the location was excellent the hotel was private the staff were attentive the adjacent hacienda restaurant was fabulous particularly for breakfast on the square there wee no negatives a great holiday elizabeth
lauren
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Our room had frosted windows and no natural light. There was a serious water leak in the bathroom that had to be mopped but didn’t go away. The staff and location were otherwise very nice.
Jock
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Beautiful little hotel in the middle of the city. Wonderful accommodations and unbelievable staff. Excellent restaurants within walking and we will return soon.
Silvia
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The hotel is very well located. The room was very comfortable, but the best part was the friendly and helpful staff.
C
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The staff at the hotel were very helpful but the service at breakfast in the cafe next door was strange. There was no menu to say what was avaliable & food arrived randomly. eg the bread arrived after everythingl else. Although the food was acceptable & plentiful we were given things we didn"t want but couldn't choose what type of coffee we wanted & were not given any juice. There was lots of waste because there was no choice.
Read More
Number of reviews per page
20
40