Amaris Hotel Hertasning Makassar

The hotel staff is very friendly and helpful.

Ambiance/Facilities: Food: Staff Assistance: Highlights: Price: Location:

Comfortable, clean hotel, friendly staff, good service, varied food.

I couldn’t mention all the names of the staff, but all their services were excellent. Widya, Farhan, Ulfa, housekeeping, security, restaurant and kitchen, engineering technicians – all are amazing. Highly recommended to stay here.

The location is strategic, with many cafes around the hotel. The staff is friendly.

The female staff at the reception were very friendly, no matter what time of day they always greeted me with a smile. Everyone was nice, from the security to the cleaning staff, everyone was nice. But when I checked in, the older woman was the first one I met, which made a big impression. When I first walked in, I noticed everything was clean, although the bathroom mirror might need a new one because the edge (?) of the glass was a bit messy. Every morning the room was always cleaned and tidied up, and then the bathroom was also cleaned so there were no dried water marks on the glass. The towels were also clean and white. Bottled water was always replenished every day so you don't have to worry about buying drinking water when you stay here, and the trash cans were always emptied so there was no chance of garbage smell. There are also public trash cans per floor near the elevator, there is also a drinking water dispenser available on each floor. The AC was really cold. The best thing was that I liked the elevator, which requires minimal touch because when you tap your room card it will automatically go to your room floor. At most, to go to the 1st floor (dining room) and 2nd floor (meeting room and prayer room), you just have to press the buttons yourself. The bathrooms on the 2nd and 1st floors are always clean and fragrant. One thing I also like is that the sandals are changed every day (well, the sandals are the type that easily get hairy(?)). The emergency stairs are clean and spacious so if-for example-a disaster or something needs evacuation, the evacuation route seems safe. The hotel is near RM Padang (but the price of food at the hotel is very reasonable, the most expensive is 35 thousand and the most expensive drink is 25 thousand), near Alfa/Indomaret and near the hospital, 5 minutes(?) from Panakukang Mall.

The room was hot, and the AC remote was missing. I contacted staff, but no action was taken. I tried to move rooms, but was told to wait.

Friendly staff, easy check-in, and clean and comfortable rooms. Breakfast was also delicious. The hotel's service was quite satisfactory.

The staff was very nice and friendly, the room was clean and comfortable, just need to upgrade the pillowcases and blankets. Thank you for the service.

As usual, if you go to Makassar, you definitely stay here 😍 Affordable price, strategic location, spacious parking area, very friendly and helpful staff, varied and delicious food. But unfortunately, this is the first time I got a room where the water tap when I turned on the hot water also got hot, so I was scared of getting electrocuted, okay, and the elevator shook a bit, it was a bit scary, hopefully there will be improvements. Thank you Traveloka🫰🏼

The sheets were not clean, there were stains and much of the furniture was old-fashioned or unsuitable.

I always stay here when I go to Makassar. The parking lot is spacious and the hotel is in a very strategic location. The food is varied and delicious, and the staff is very friendly and always helpful. Please improve the room cleanliness. I caught a large cockroach at 2 am, but unfortunately I didn't record it because I was panicking.

The hotel is okay, pretty good for a staycation. Please improve the service, hehe.

Friendly staff and good hotel facilities

Strategic location in the middle of the city, lots of food and places to hang out too

Good, close access to everywhere

The staff was responsive, and despite being a 2-star hotel and perhaps not as up-to-date as other hotels, the comfort was excellent. The breakfast menu was excellent. You won't be disappointed with this hotel.

Recommended... Friendly and comfortable

The staff are friendly and very helpful.

The Wi-Fi connection in the room wasn't working well. It should be improved so the connection is as good as in the restaurant.