What do past guests say about Aquatel Hotel?

Aquatel Hotel is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Aquatel Hotel

Name: Aquatel Hotel
Address: Jl. Tuanku Tambusai/Nangka Komp. Ruko CNN Blok B 7-10, Payung Sekaki, Pekanbaru, Riau, Indonesia, 28292, Jl. Tuanku Tambusai/Nangka Komp. Ruko CNN Blok B 7-10, Riau, 28292, Indonesia
Rating: 8.7

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8.7

/10

Very Good

1,766 reviews

What Guests Say About Their Stay

Lenny S.

10.0

/ 10

I really like staying here... Especially getting a new room.. Nice and comfortable to bring family.. Hopefully I can get this room again. Everything is good... Awesome... The price is not expensive... 👌👍

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jery a.

9.7

/ 10

Nice hotel, big room, comfortable, clean, recommend to come here again next time.

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rosyanti k.

10.0

/ 10

I really like this hotel. The food is delicious, especially the bed, and also the cleanliness and friendliness of the staff ⭐⭐⭐⭐⭐

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Rahmat U.

10.0

/ 10

Very clean hotel, delicious food, strategic location in the city center, spacious rooms, friendly prices, could be a regular.

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Rahmat W.

10.0

/ 10

The family room was comfortable, spacious, and clean. The receptionist and all the staff were friendly and helpful. The breakfast was also excellent, and the price was very reasonable.

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In the Area

See Map

Jl. Tuanku Tambusai/Nangka Komp. Ruko CNN Blok B 7-10, Payung Sekaki, Pekanbaru, Riau, Indonesia, 28292

Main Facilities

Parking

Restaurant

Luggage storage

Elevator

Family room

Laundry

Aquatel Hotel is a 2-star hotels that has been welcoming guests since 2017. It was previously known as Hotel Zamburger PSPS Riau. The accommodation went through a renovation in 2017. There are 45 rooms spread across 4 floors.

What's around Aquatel Hotel

Jl. Tuanku Tambusai/Nangka Komp. Ruko CNN Blok B 7-10, Payung Sekaki, Pekanbaru, Riau, Indonesia, 28292

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Discover More About Aquatel Hotel

General Information

Location

Located at Jl. Tuanku Tambusai/Nangka Komp. Ruko CNN Blok B 7-10 in Pekanbaru, Indonesia. Those looking to explore will find HKBP MADUMA, RESORT AGAPE PANGKALAN KERINCI, Masjid Raudotul Jannah PKU, and ThemePark Asia Farm Hayday nearby. Closest airport is Sultan Syarif Kasim II, 5.175 km away from the accommodation.

Facilities & Amenities

Aquatel Hotel has Parking, Restaurant, Luggage storage, Elevator, Family room, and more.

Business Facilities

For guests traveling for work, Aquatel Hotel has Meeting facilities and Projector available.

Dining

Guests can stop by the café.

Contact

Email: hotelparmagroup@gmail.com
Phone number: +62076132663

All facilities in Aquatel Hotel

Others

Nearby Facilities

Gift shop
Grocery store
Supermarket
ATM/Bank
Hair salon
Launderette
Beauty salon

Guest Services

Bellboy service
Early check-in
24-hour front desk
24-hour security
Luggage storage
Front desk

Business Facilities

Meeting facilities
Projector

Public Facilities

Elevator
Coffee shop
Restaurant
Room service

Meals & Dining

Breakfast

Transportation

Secure parking

Connectivity

Wi-Fi
Wi-Fi in public areas

Accommodation Facilities

Smoking area
Family room
Car park

Accommodation Policy & General Information in Aquatel Hotel

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Aquatel Hotel	45
Number of floors in Aquatel Hotel	4
Another facilities in Aquatel Hotel	Gift shop, Grocery store, Supermarket, ATM/Bank, Hair salon

Frequently asked question in Aquatel Hotel

What is normal check-in & check-out time at Aquatel Hotel?

The standard check-in time at Aquatel Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Aquatel Hotel?

Aquatel Hotel is a 2.0-star hotel.

How many floors does Aquatel Hotel have?

Aquatel Hotel has 4 floors.

How many rooms are available at Aquatel Hotel?

Aquatel Hotel has 45 rooms in total.

Does Aquatel Hotel provide early check-in?

Yes, early check-in is available at Aquatel Hotel, subject to availability. Please contact the hotel directly to arrange this.

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More Reviews from Other Guests in Aquatel Hotel

Overall Ratings & Reviews Aquatel Hotel

Traveloka (1,766)

8.7

Very Good

From 1,766 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.8

Meal

8.7

Location

8.9

Service and Facilites

8.7

People often mention about Aquatel Hotel

All

Distance to City Center (114)

Staff Friendliness (111)

Bedroom (109)

Room Space (107)

Accessibility (103)

Bathroom (102)

Taste (98)

Ambiance (97)

Surroundings (96)

Check-in/out Time (95)

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Traveler Reviews Aquatel Hotel

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Customer reviews

Aprilia R.

10.0

/10

Reviewed 4 day(s) ago

It's best to take 3 rooms at once.

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Aprilia R.

10.0

/10

Reviewed 4 day(s) ago

Best, comfortable 🙏 and strategic location.

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Lenny S.

Staycation

10.0

/10

Reviewed 1 week(s) ago

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Y***i

Transit

6.6

/10

Reviewed 8 week(s) ago

The room was full of mosquitoes and spiders on the ceiling, the AC wasn't cold enough, and the bathroom was dirty. The linen and seats were okay.

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1 people find it helpful

Erwin C.

6.4

/10

Reviewed 9 week(s) ago

Given a smoking room. Requested a transfer to a non-smoking room for the second night, but was not accommodated.

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Accommodation's Reply

09 Sep 2026

Thank you for choosing to stay at Aquatel Hotel. We apologize for any inconvenience you may have experienced. We will use your feedback to improve our team's service. Sincerely, Parma Group Hotels.

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Reyhanfaturnizam U.

Staycation

10.0

/10

Reviewed 9 week(s) ago

Comfortable, good. Already a regular customer.

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2 people find it helpful

Accommodation's Reply

09 Sep 2026

Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at Aquatel Hotel Pekanbaru. We hope to welcome you back again in the future. See you soon! 😊 Sincerely, Hotel Parma Group

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Lenny S.

8.5

/10

Reviewed 9 week(s) ago

Awesome! The service is excellent.

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Accommodation's Reply

09 Sep 2026

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L***y

Staycation

8.5

/10

Reviewed 10 week(s) ago

Nice, friendly staff. And a little suggestion: the AC isn't cold enough. If possible, have it serviced to make sleeping more comfortable. Every time I book, I always have a problem with the AC not being cold enough.

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1 people find it helpful

Accommodation's Reply

02 Sep 2026

Thank you for your feedback. We apologize for the inconvenience regarding the air conditioning not being cool enough. We will monitor and evaluate this feedback in order to provide a better experience for future guests. Sincerely, Parma Group Hotels.

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ecy j.

10.0

/10

Reviewed 10 week(s) ago

Friendly hotel staff Comfortable 🙏🏻🙏🏻🙏🏻🙏🏻

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Accommodation's Reply

02 Sep 2026

Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at our hotel. We hope to welcome you back again in the future. See you soon! 😊 Sincerely, Parma Group Hotels

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Kelvin a. P.

10.0

/10

Reviewed 13 week(s) ago

Nice, comfortable. The receptionist is nice and friendly.

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Arif N.

10.0

/10

Reviewed 13 week(s) ago

Nice and comfortable msntappoo 👍👍👍👍

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1 people find it helpful

Verified Traveler

8.5

/10

Reviewed 13 week(s) ago

The family rooms are the best, spacious and clean. The deluxe rooms are a bit cramped. The night receptionists are very friendly. However, the morning and afternoon receptionists are a bit rude.

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1 people find it helpful

C***n

9.7

/10

Reviewed 14 week(s) ago

Friendly staff, responsive security, good room cleanliness, and in the city center.

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1 people find it helpful

Susi Y.

10.0

/10

Reviewed 15 week(s) ago

Nice, comfortable, I'm a regular. Awesome!

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Annisa W.

10.0

/10

Reviewed 15 week(s) ago

Nice, comfortable, perfect for vacation.

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Andriyani

10.0

/10

Reviewed 16 week(s) ago

Nice, comfortable. I've been here three times.

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2 people find it helpful

Agung S.

10.0

/10

Reviewed 16 week(s) ago

The hotel's location is strategic, the AC is cold and the water heater works well, and the price is reasonable.

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S***i

8.3

/10

Reviewed 17 week(s) ago

The receptionist and security are friendly, and the location is close to the mosque, making it convenient for congregational prayers. My suggestion is to improve the tidiness and cleanliness. Thanks...

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Purnama S.

10.0

/10

Reviewed 17 week(s) ago

Took 3 rooms. Comfortable, nice. Will be back again.

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Julianik

10.0

/10

Reviewed 17 week(s) ago

Comfortable and good. I'll be back again.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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