Arrived at 2.30 pm, our room's not ready, they made us waited 1 hour until finally checked in at 3.45 pm. At 4.10 pm ordered food, thinking gonna go swimming after. The food came 1,5hrs later, at 5.35 pm. The children already starved. And by then already too dark to do anything outdoor. Children laid on the sofa, got itched all over their legs. I'm guessing, mites. Asked for a blanket to spread over the sofa, the blanket had an inner, it was dirty, lots of hair. WTH. It was 2BR apt, 2,5 millions/night, so old and outdated. The AC is not even cold. I know it's pandemic, but doesn't mean they can lower their standards. So disappointed, never gonna come back here ever again. Just shut down this hotel. Renovate!