How many rooms are available at Aston Inn Mataram?

Aston Inn Mataram has 130 rooms in total.

Does Aston Inn Mataram provide parking?

Yes, Aston Inn Mataram provides parking. Please confirm details directly with the hotel.

Does Aston Inn Mataram have a swimming pool?

Yes, a swimming pool is available at Aston Inn Mataram.

What do past guests say about Aston Inn Mataram?

Aston Inn Mataram is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.

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Aston Inn Mataram

Name: Aston Inn Mataram
Address: Jalan Panca Usaha No 01 Mataram, Lombok - Nusa Tenggara Barat, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83126, Jalan Panca Usaha No 01 Mataram, Lombok - Nusa Tenggara Barat, Nusa Tenggara Barat, 83126, Indonesia
Rating: 8.6

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8.6

/10

Very Good

5,986 reviews

What Guests Say About Their Stay

D***i

8.5

/ 10

We stayed here for one night for the Pocari Run. Check-in was quick and the staff were very friendly. The room was clean, smelled nice, and the bed was very comfortable.

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J***A

10.0

/ 10

I stayed for 5 days, and this is my third time staying at Aston Inn Mataram. Every time I go to Lombok, I always stay at Aston Inn Mataram. My mom also really enjoyed her stay here. It was a great experience. I hope Aston Inn Mataram always maintains customer comfort.

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Abdul M. B. D. A.

10.0

/ 10

Would love to stay in this hotel again in the future. Beautiful scenery.

Verified Traveler

10.0

/ 10

I had a really pleasant stay at Aston Inn Mataram. The hotel is clean, comfortable, and well-maintained, making it a great place to relax after a day of exploring Lombok. The room was cozy and equipped with everything I needed, and I especially appreciated how neat and organized everything was. The staff were friendly and helpful throughout my stay, which made the experience even more enjoyable. The location is also very convenient, right in the center of Mataram, with easy access to nearby places and attractions. Overall, it’s a great choice if you’re looking for a comfortable and affordable stay with good service in Mataram.

Verified Traveler

10.0

/ 10

I had a pleasant stay at Aston Inn Mataram. The hotel is clean, comfortable, and well-maintained. The room was cozy and had everything I needed for a relaxing stay. The staff were friendly, helpful, and provided great service throughout my visit. The location is also convenient, making it easy to get around the city. Overall, it’s a great choice if you’re looking for a comfortable and reliable stay in Mataram.

In the Area

See Map

Jalan Panca Usaha No 01 Mataram, Lombok - Nusa Tenggara Barat, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83126

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named ASTON Inn Mataram Staying at Aston Inn Mataram is a good choice when you are visiting Cakranegara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Aston Inn Mataram

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Aston Inn Mataram

Jalan Panca Usaha No 01 Mataram, Lombok - Nusa Tenggara Barat, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83126

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Discover More About Aston Inn Mataram

note: hotel was previously named ASTON Inn Mataram

Location

Staying at Aston Inn Mataram is a good choice when you are visiting Cakranegara.

About Aston Inn Mataram

From business event to corporate gathering, Aston Inn Mataram provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Aston Inn Mataram, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Aston Inn Mataram exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Aston Inn Mataram is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Aston Inn Mataram.

All facilities in Aston Inn Mataram

Swimming Pool

Functional Hall

Lobby

Exterior

Bedroom

Hotel Services

Bellhop
Welcoming drinks
Concierge
Doorman
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Medical service
Multilingual staff
Porter
Tours
Wedding service

Food and Drinks

Restaurant with AC
A la carte breakfast
A la carte dinner
A la carte lunch
Bar
Breakfast
Buffet breakfast
Cafe
Poolside bar
Pub
Snacks
Snack bar

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Non-smoking room
Swimming pool
Rooftop terrace
Smoking area
Smoke-free
Terrace

Things to Do

Fitness center
Garden
Massage
Outdoor facilities
Outdoor pool
Spa
Sun loungers
TV lounge

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Nearby Facilities

ATM/Banking
Gift shop
Grocery
Shops
Supermarket

Business Facilities

Business center
Meeting facilities
Projector

Connectivity

LAN Internet
Free WiFi

Family-friendly Facilities

Children pool

Transportation

Valet parking

Sports and Recreations

Fitness center

Kids and Pets

Highchairs

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Aston Inn Mataram

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Swimming Pool closed temporarily from 31-10-2024 to 15-11-2024.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Aston Inn Mataram	130
Number of floors in Aston Inn Mataram	7
Another facilities in Aston Inn Mataram	Bellhop, Welcoming drinks, Concierge, Doorman, Front desk

Frequently asked question in Aston Inn Mataram

What are available facilities at Aston Inn Mataram?

There are top facilites at Aston Inn Mataram such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Aston Inn Mataram?

The standard check-in time at Aston Inn Mataram is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Aston Inn Mataram provide breakfast?

Yes, Aston Inn Mataram provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Aston Inn Mataram?

Aston Inn Mataram is a 4.0-star hotel.

How many floors does Aston Inn Mataram have?

Aston Inn Mataram has 7 floors.

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More Reviews from Other Guests in Aston Inn Mataram

Overall Ratings & Reviews Aston Inn Mataram

Traveloka (5,864)

Other sources (122)

8.7

Very Good

From 5,864 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.9

Service and Facilites

8.7

People often mention about Aston Inn Mataram

All

Distance to City Center (129)

Staff Friendliness (125)

Bedroom (124)

Ambiance (114)

Room Space (106)

Bathroom (106)

Accessibility (105)

Taste (103)

Hotel Area (100)

Check-in/out Time (92)

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Traveler Reviews Aston Inn Mataram

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Customer reviews

Effendi

8.5

/10

Reviewed 2 day(s) ago

Good location, price affordable, friendly staff.

1 people find it helpful

Accommodation's Reply

25 Aug 2026

Dear Mr. Effendi, A Warm Greetings from Aston Inn Mataram! Thank you for your wonderful review! We are delighted to hear that you enjoyed our convenient location, affordable rates, and friendly service from us. We look forward to welcoming you back to Aston Inn Mataram on your next visit to Lombok. Best regards, Dayu Febry Front Office Manager

Eldrian S. P.

10.0

/10

Reviewed 1 week(s) ago

Good deal hotel in Lombok, amazing!

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Accommodation's Reply

25 Aug 2026

Dear Mr. Eldrian S. P, A Warm Greetings from Aston Inn Mataram! Thank you for your wonderful review! We are delighted to hear that you found Aston Inn Mataram to be a great deal in Lombok and that you had an amazing experience with us. Your kind feedback means a lot to our team and motivates us to continue providing excellent service and value to our guests. We look forward to welcoming you back on your next visit to Lombok! Best regards, Dayu Febry Front Office Manager

P***T

Business

10.0

/10

Reviewed 2 week(s) ago

The hotel is close to the destination and easy to access.

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Accommodation's Reply

25 Aug 2026

Dear Valued Guest, Greetings from Aston Inn Mataram! Thank you for taking the time to write a positive review about Aston Inn Mataram. We are delighted to hear that the hotel's location suited your travel purposes and that the convenient access made your stay comfortable. We greatly appreciate your compliments and hope to welcome you back to Aston Inn Mataram on your next visit. Sincerely, Dayu Febri, Front Office Manager

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Rahajeng W.

Leisure

10.0

/10

Reviewed 2 week(s) ago

Comfortable and clean. Located in the city center.

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Accommodation's Reply

25 Aug 2026

Dear Mr. Rahajeng W, Sincerely yours from Aston Inn Mataram! Thank you for taking the time to write such a positive review. We are delighted to hear that you felt comfortable and were satisfied with the cleanliness of our hotel and appreciated our excellent central location. We look forward to welcoming you back to Aston Inn Mataram on your next visit. Sincerely, Dayu Febri, Front Office Manager

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Rahajeng W.

10.0

/10

Reviewed 2 week(s) ago

Recommended. In the city center. Clean. Comfortable.

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Accommodation's Reply

25 Aug 2026

Dear Mr. Rahajeng W., Warm greetings from Aston Inn Mataram! Thank you for taking the time to write a positive review and recommending Aston Inn Mataram. We are delighted to hear that you enjoyed our excellent central location and felt comfortable and satisfied with the cleanliness of our hotel. We hope to welcome you back to Aston Inn Mataram on your next visit. Sincerely, Dayu Febri, Front Office Manager

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N***a

Staycation

10.0

/10

Reviewed 3 week(s) ago

good perfec plyanan mksimal akses jalann ok

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Accommodation's Reply

25 Aug 2026

Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for taking the time to write a positive review. We are delighted to hear that you were satisfied with our service and appreciated the hotel's location. We look forward to welcoming you again in the future. Sincerely, Dayu Febri, Front Office Manager

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D***i

8.5

/10

Reviewed 3 week(s) ago

We stayed here for one night for the Pocari Run. Check-in was quick and the staff were very friendly. The room was clean, smelled nice, and the bed was very comfortable.

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Accommodation's Reply

03 Aug 2026

Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for taking the time to write such a positive review. We are delighted that you chose our hotel during your participation in the Pocari Run Race, and we are pleased to hear that the quick check-in process, friendly service, clean and fragrant rooms, and comfortable beds made your stay even more enjoyable after a tiring day. We hope to welcome you back to Aston Inn Mataram on your next visit. Sincerely, Dayu Febri, Front Office Manager

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M***h

10.0

/10

Reviewed 3 week(s) ago

The staff were very friendly and accommodating.

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Accommodation's Reply

03 Aug 2026

Dear Our Valued Guest, A Warm Greetings from Aston Inn Mataram! Thank you for your kind review. We are delighted to hear that we have made a positive impression with our friendliness and accommodating service. Your kind words mean a great deal and motivate us to continue delivering exceptional hospitality to every guest. We truly appreciate your support and look forward to welcoming you back to Aston Inn Mataram for another enjoyable stay. Best regards, Dayu Febry Front Office Manager

J***A

10.0

/10

Reviewed 5 week(s) ago

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Accommodation's Reply

28 Jul 2026

Dear Valued Guests, Warm greetings from Aston Inn Mataram! Thank you for your wonderful reviews and for choosing Aston Inn Mataram as your accommodation every time you visit Lombok. Your trust and loyalty drive us to continue providing the best service and comfort to all our guests. We sincerely hope to welcome you and your family back to Aston Inn Mataram on your next visit. Best regards, Dayu Febri, Front Office Manager

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s***t

9.7

/10

Reviewed 5 week(s) ago

I'd like to request takeout, as I'm in a hurry to get there and won't be able to have breakfast at the restaurant. However, when I asked for takeout, the restaurant told me they couldn't.

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Accommodation's Reply

28 Jul 2026

Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for taking the time to share your experience with us. We apologize for the inconvenience you experienced with your request for takeout breakfast. We understand that your schedule was busy and you didn't have time to enjoy breakfast in the restaurant. Thank you for your feedback. We have taken note of this and have reviewed our policy to consider and provide better solutions for guests in specific situations while maintaining our operational standards. We look forward to welcoming you back to Aston Inn Mataram for an even better stay. Sincerely, Dayu Febry, Front Office Manager

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W***d

Leisure

8.9

/10

Reviewed 5 week(s) ago

Overall a decent hotel with good beds, WiFi, sustainable water bottle option, amazing breakfast options, and a great staff. We explored all facilities during our stay for over 10 days. What worked for us: location, accessibility to food and stores, great breakfast options, good AC in the room, and beds. What made us give a low rating: ants in the washroom and ants coming from the balcony and getting into our snacks in the room. Noisy hallways and swimming pool. No decorum observed, so kids start swimming and screaming as early as 6 AM until late evenings. Parents and the hotel take zero responsibility. These two experiences made us give an overall lower rating; else, it's worth staying for a few days.

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Accommodation's Reply

28 Jul 2026

Dear Our Valued Guest, A Warm Greetings from Aston Inn Mataram! Thank you for taking the time to share such a detailed review following your extended stay with us. We truly appreciate that you chose to stay with us for more than 10 days and explored our facilities. We are delighted to know that you enjoyed our comfortable beds, reliable WiFi, sustainable refillable water bottle concept, extensive breakfast selection, friendly staff, convenient location, and the accessibility to nearby restaurants and stores. At the same time, we sincerely apologize for the inconveniences you experienced with ants in the bathroom and on the balcony, as well as the noise around the hallways and swimming pool. Your comments have been noted, and we have followed up with our pest control provider to strengthen our preventive measures. We have also reviewed our pool supervision procedures and reminded our guests of our quiet-hour etiquette to help create a more comfortable environment for everyone. Your constructive feedback is invaluable as it helps us identify areas where we can improve. We hope to have the opportunity to welcome you back in the future and provide you with a much better experience that reflects the high standards we strive to deliver. Best regards, Dayu Febry Front Office Manager

Deriskaputria

Leisure

8.8

/10

Reviewed 6 week(s) ago

It's cool and the food is delicious. It's downtown.

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Accommodation's Reply

28 Jul 2026

Dear Mr./Ms. Deriskaputria, Warm greetings from Aston Inn Mataram! Thank you for taking the time to write a positive review. We are delighted to hear that you enjoyed our food and that our central location made your stay convenient. We hope to welcome you back in the future. Sincerely, Dayu Febri, Front Office Manager

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K***a

Staycation

10.0

/10

Reviewed 7 week(s) ago

Overall, it was very good. The front desk staff, Ms. Vanessa, provided excellent service. The breakfast buffet was also delicious. The shower had good water pressure.

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Accommodation's Reply

14 Jul 2026

Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for taking the time to share your experience staying at Aston Inn Mataram. We are delighted to hear that you enjoyed your stay overall. Thank you again for your compliments on Vanessa's excellent and friendly service. We have passed on these compliments to her as a token of our appreciation for her dedication. We are pleased to hear that you enjoyed our breakfast buffet and were satisfied with the comfort of the amenities, including the good water pressure in the shower. We look forward to welcoming you back to Aston Inn Mataram on your next stay and providing you with an even better experience. Sincerely, Dayu Febry, Front Office Manager

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A***n

Staycation

10.0

/10

Reviewed 8 week(s) ago

The best of everything.

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Accommodation's Reply

03 Jul 2026

Dear Valued Guest, Greetings from Aston Inn Mataram! Thank you for your excellent review. We are delighted that you rated Aston Inn Mataram as the best in every aspect. Your compliments motivate us to continue providing the best service and experience for all our guests. We hope to welcome you back to Aston Inn Mataram soon. Sincerely, Dayu Febri, Front Office Manager

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Quen A.

10.0

/10

Reviewed 9 week(s) ago

I'm on my way to the airport, thank you.

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1 people find it helpful

Accommodation's Reply

03 Jul 2026

Dear Mr. Kwan A., Warm regards from Aston Inn Mataram! Thank you for taking the time to write a review. We hope you enjoyed your stay at Aston Inn Mataram and we look forward to welcoming you back again in the future. Sincerely, Dayu Febri, Front Office Manager

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M***r

8.2

/10

Reviewed 10 week(s) ago

Great experience with this hotel, all of the staff are helpful.

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Accommodation's Reply

29 Jun 2026

Dear Valued Guest, A Warm Greetings from Aston Inn Mataram! Thank you for your wonderful review! We are thrilled to hear that you had a great experience staying with us. Your kind words about our helpful staff mean a lot to our entire team, as providing excellent service is always our top priority. We truly appreciate your support and look forward to welcoming you back to Aston Inn Mataram for another memorable stay. Best regards, Dayu Febry Front Office Manager

M***s

Leisure

10.0

/10

Reviewed 11 week(s) ago

Strategic location, close to the city center.

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Accommodation's Reply

12 Jun 2026

Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for taking the time to write a review. We are delighted to hear that you enjoyed our convenient location and the many amenities. We look forward to welcoming you back on your next stay and providing you with an even better experience. Sincerely, Dayu Febri, Front Office Manager

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Abdul M. B. D. A.

Leisure

10.0

/10

Reviewed 12 week(s) ago

Would love to stay in this hotel again in the future. Beautiful scenery.

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Accommodation's Reply

12 Jun 2026

Dear Mr. Abdul M.B.D.A, A Warm Greetings from Aston Inn Mataram! Thank you for your wonderful review. We are delighted to hear that you enjoyed the beautiful scenery and had such a pleasant experience with us that you would like to stay again in the future. Your kind words mean a lot to our team and motivate us to continue delivering memorable experiences for our guests. We look forward to welcoming you back for another relaxing and enjoyable stay. Best regards, Dayu Febry Front Office Manager

s***l

Staycation

10.0

/10

Reviewed 13 week(s) ago

The staff was very friendly, and since we arrived in Mataram at 11am, we asked for early check-in. After checking the availability of the room, thankfully, there was one ready, and we were allowed to check in shortly after 11am. We were also upgraded to a room with a balcony. We also got a discounted price from the flash sale. Thank you and Aston Inn Mataram ♥️

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Accommodation's Reply

04 Jun 2026

Dear Valued Guest, This is Mataram Aston Hotel. Thank you so much for choosing to stay with us. We greatly appreciate your feedback regarding your stay at Mataram Aston Hotel. We are delighted that you enjoyed our friendly and attentive service, including early check-in (subject to room availability) upon arrival. We are also honored to have upgraded your room to a balcony complimentary of your choice and offered you a special discount. We strive to make your stay even better in the future. We look forward to welcoming you back again. Thank you very much. Sincerely, Dayu Febri, Front Office Manager

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i***n

Staycation

10.0

/10

Reviewed 14 week(s) ago

Friendly service, good cleanliness, good location

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Accommodation's Reply

24 May 2026

Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for your review. We are delighted to hear that you were satisfied with our friendly service, cleanliness, and excellent location. Your compliments motivate us to continue maintaining and improving the quality of our service in all aspects. We hope to welcome you back again in the future. Sincerely, Dayu Febri, Front Office Manager

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.