How many rooms are available at Aston Inn Mataram?

Aston Inn Mataram has 130 rooms in total.

Does Aston Inn Mataram provide parking?

Yes, Aston Inn Mataram provides parking. Please confirm details directly with the hotel.

Does Aston Inn Mataram have a swimming pool?

Yes, a swimming pool is available at Aston Inn Mataram.

What do past guests say about Aston Inn Mataram?

Aston Inn Mataram is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.

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Aston Inn Mataram

Name: Aston Inn Mataram
Address: Jalan Panca Usaha No 01 Mataram, Lombok - Nusa Tenggara Barat, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83126, Jalan Panca Usaha No 01 Mataram, Lombok - Nusa Tenggara Barat, Nusa Tenggara Barat, 83126, Indonesia
Rating: 8.6

Hotels

8.6

/10

Very Good

5,934 reviews

What Guests Say About Their Stay

Distance To City Center (214)

Staff Friendliness (199)

Bedroom (191)

Ambiance (187)

Abdul M. B. D. A.

10.0

/ 10

Would love to stay in this hotel again in the future. Beautiful scenery.

Verified Traveler

10.0

/ 10

I had a really pleasant stay at Aston Inn Mataram. The hotel is clean, comfortable, and well-maintained, making it a great place to relax after a day of exploring Lombok. The room was cozy and equipped with everything I needed, and I especially appreciated how neat and organized everything was. The staff were friendly and helpful throughout my stay, which made the experience even more enjoyable. The location is also very convenient, right in the center of Mataram, with easy access to nearby places and attractions. Overall, it’s a great choice if you’re looking for a comfortable and affordable stay with good service in Mataram.

Verified Traveler

10.0

/ 10

I had a pleasant stay at Aston Inn Mataram. The hotel is clean, comfortable, and well-maintained. The room was cozy and had everything I needed for a relaxing stay. The staff were friendly, helpful, and provided great service throughout my visit. The location is also convenient, making it easy to get around the city. Overall, it’s a great choice if you’re looking for a comfortable and reliable stay in Mataram.

I***q

10.0

/ 10

Comfortable and clean rooms, friendly hotel staff, varied breakfast with many menus, and a very strategic location.

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Dian A. D.

10.0

/ 10

I stayed here for two days and it was a great experience. First, I was allowed to leave my luggage in the morning before continuing my business trip because I arrived before check-in time. Then, when I checked in at the right time, I was able to stay on the third floor, the same floor as the swimming pool. My husband then had easy access to the swimming pool. After checking out, we were going to Gili and couldn't bring our luggage, so we were allowed to leave it at Aston Inn Mataram. The room was also quite tidy. The staff was friendly and very helpful. We needed a spoon for our medicine, as well as prayer items like a prayer mat and sarong, which were provided. Thank you very much to Aston Inn Mataram :)

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In the Area

See Map

Jalan Panca Usaha No 01 Mataram, Lombok - Nusa Tenggara Barat, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83126

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named ASTON Inn Mataram Staying at Aston Inn Mataram is a good choice when you are visiting Cakranegara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Aston Inn Mataram

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Aston Inn Mataram

Jalan Panca Usaha No 01 Mataram, Lombok - Nusa Tenggara Barat, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83126

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Discover More About Aston Inn Mataram

note: hotel was previously named ASTON Inn Mataram

Location

Staying at Aston Inn Mataram is a good choice when you are visiting Cakranegara.

About Aston Inn Mataram

From business event to corporate gathering, Aston Inn Mataram provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Aston Inn Mataram, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Aston Inn Mataram exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Aston Inn Mataram is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Aston Inn Mataram.

All facilities in Aston Inn Mataram

Swimming Pool

Functional Hall

Lobby

Exterior

Bedroom

Hotel Services

Bellhop
Welcoming drinks
Concierge
Doorman
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Medical service
Multilingual staff
Porter
Tours
Wedding service

Food and Drinks

Restaurant with AC
A la carte breakfast
A la carte dinner
A la carte lunch
Bar
Breakfast
Buffet breakfast
Cafe
Poolside bar
Pub
Snacks
Snack bar

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Non-smoking room
Swimming pool
Rooftop terrace
Smoking area
Smoke-free
Terrace

Things to Do

Fitness center
Garden
Massage
Outdoor facilities
Outdoor pool
Spa
Sun loungers
TV lounge

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Nearby Facilities

ATM/Banking
Gift shop
Grocery
Shops
Supermarket

Business Facilities

Business center
Meeting facilities
Projector

Connectivity

LAN Internet
Free WiFi

Family-friendly Facilities

Children pool

Transportation

Valet parking

Sports and Recreations

Fitness center

Kids and Pets

Highchairs

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Aston Inn Mataram

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Swimming Pool closed temporarily from 31-10-2024 to 15-11-2024.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Aston Inn Mataram	130
Number of floors in Aston Inn Mataram	7
Another facilities in Aston Inn Mataram	Bellhop, Welcoming drinks, Concierge, Doorman, Front desk

Frequently asked question in Aston Inn Mataram

What are available facilities at Aston Inn Mataram?

There are top facilites at Aston Inn Mataram such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Aston Inn Mataram?

The standard check-in time at Aston Inn Mataram is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Aston Inn Mataram provide breakfast?

Yes, Aston Inn Mataram provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Aston Inn Mataram?

Aston Inn Mataram is a 4.0-star hotel.

How many floors does Aston Inn Mataram have?

Aston Inn Mataram has 7 floors.

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More Reviews from Other Guests in Aston Inn Mataram

Overall Ratings & Reviews Aston Inn Mataram

Traveloka (5,814)

Other sources (120)

8.7

Very Good

From 5,814 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.9

Service and Facilites

8.7

People often mention about Aston Inn Mataram

All

Distance to City Center (122)

Bedroom (118)

Staff Friendliness (117)

Ambiance (109)

Room Space (100)

Bathroom (100)

Accessibility (98)

Taste (97)

Hotel Area (96)

Check-in/out Time (87)

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Traveler Reviews Aston Inn Mataram

Number of reviews per page

Customer reviews

A***n

Staycation

10.0

/10

Reviewed 1 week(s) ago

The best of everything.

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Accommodation's Reply

03 Jul 2026

Dear Valued Guest, Greetings from Aston Inn Mataram! Thank you for your excellent review. We are delighted that you rated Aston Inn Mataram as the best in every aspect. Your compliments motivate us to continue providing the best service and experience for all our guests. We hope to welcome you back to Aston Inn Mataram soon. Sincerely, Dayu Febri, Front Office Manager

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Quen A.

10.0

/10

Reviewed 2 week(s) ago

I'm on my way to the airport, thank you.

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Accommodation's Reply

03 Jul 2026

Dear Mr. Kwan A., Warm regards from Aston Inn Mataram! Thank you for taking the time to write a review. We hope you enjoyed your stay at Aston Inn Mataram and we look forward to welcoming you back again in the future. Sincerely, Dayu Febri, Front Office Manager

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M***r

8.2

/10

Reviewed 3 week(s) ago

Great experience with this hotel, all of the staff are helpful.

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Accommodation's Reply

29 Jun 2026

Dear Valued Guest, A Warm Greetings from Aston Inn Mataram! Thank you for your wonderful review! We are thrilled to hear that you had a great experience staying with us. Your kind words about our helpful staff mean a lot to our entire team, as providing excellent service is always our top priority. We truly appreciate your support and look forward to welcoming you back to Aston Inn Mataram for another memorable stay. Best regards, Dayu Febry Front Office Manager

M***s

Leisure

10.0

/10

Reviewed 4 week(s) ago

Strategic location, close to the city center.

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Accommodation's Reply

12 Jun 2026

Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for taking the time to write a review. We are delighted to hear that you enjoyed our convenient location and the many amenities. We look forward to welcoming you back on your next stay and providing you with an even better experience. Sincerely, Dayu Febri, Front Office Manager

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Abdul M. B. D. A.

Leisure

10.0

/10

Reviewed 5 week(s) ago

Would love to stay in this hotel again in the future. Beautiful scenery.

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Accommodation's Reply

12 Jun 2026

Dear Mr. Abdul M.B.D.A, A Warm Greetings from Aston Inn Mataram! Thank you for your wonderful review. We are delighted to hear that you enjoyed the beautiful scenery and had such a pleasant experience with us that you would like to stay again in the future. Your kind words mean a lot to our team and motivate us to continue delivering memorable experiences for our guests. We look forward to welcoming you back for another relaxing and enjoyable stay. Best regards, Dayu Febry Front Office Manager

s***l

Staycation

10.0

/10

Reviewed 6 week(s) ago

The staff was very friendly, and since we arrived in Mataram at 11am, we asked for early check-in. After checking the availability of the room, thankfully, there was one ready, and we were allowed to check in shortly after 11am. We were also upgraded to a room with a balcony. We also got a discounted price from the flash sale. Thank you and Aston Inn Mataram ♥️

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Accommodation's Reply

04 Jun 2026

Dear Valued Guest, This is Mataram Aston Hotel. Thank you so much for choosing to stay with us. We greatly appreciate your feedback regarding your stay at Mataram Aston Hotel. We are delighted that you enjoyed our friendly and attentive service, including early check-in (subject to room availability) upon arrival. We are also honored to have upgraded your room to a balcony complimentary of your choice and offered you a special discount. We strive to make your stay even better in the future. We look forward to welcoming you back again. Thank you very much. Sincerely, Dayu Febri, Front Office Manager

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i***n

Staycation

10.0

/10

Reviewed 7 week(s) ago

Friendly service, good cleanliness, good location

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Accommodation's Reply

24 May 2026

Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for your review. We are delighted to hear that you were satisfied with our friendly service, cleanliness, and excellent location. Your compliments motivate us to continue maintaining and improving the quality of our service in all aspects. We hope to welcome you back again in the future. Sincerely, Dayu Febri, Front Office Manager

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L***n

9.0

/10

Reviewed 8 week(s) ago

321, the room smells a bit damp..

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Accommodation's Reply

24 May 2026

Dear Valued Guest, Warm greetings from Aston Inn Mataram! Thank you for your review of Aston Inn Mataram. We apologize for the inconvenience you experienced regarding the humidity and unpleasant odor in your room. We have noted your feedback and will investigate and resolve the issue to ensure the quality of our rooms is maintained. We hope to provide you with a better experience on your next stay. Sincerely, Dayu Febri, Front Office Manager

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Verified Traveler

Business

10.0

/10

Reviewed 8 week(s) ago

Comfortable and clean, highly recommended, must try

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Accommodation's Reply

24 May 2026

Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for your wonderful review. We are delighted to hear that you felt comfortable and satisfied with the cleanliness of the hotel, and that you have given us such compliments. We hope to welcome you back for your next stay. Sincerely, Dayu Febri, Head of Front Office

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A***a

10.0

/10

Reviewed 9 week(s) ago

It was a good experience there.

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Accommodation's Reply

24 May 2026

Dear Our Valued Guest, A Warm Greetings from Aston Inn Mataram! Thank you for sharing your review. We are happy to know that you had a good experience during your stay with us. Your kind feedback is truly appreciated and motivates our team to keep delivering the best service. We look forward to welcoming you back again in the future. Best regards, Dayu Febry Front Office Manager

I***m

Business

10.0

/10

Reviewed 9 week(s) ago

I often stay here every time I go to Lombok, nearby city center & good facilities

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Accommodation's Reply

24 May 2026

Dear Our Valued Guest, A Warm Greetings from Aston Inn Mataram! Thank you for your continued trust and loyalty in choosing ASTON Inn Mataram whenever you visit Lombok. We are very happy to know that you enjoy our strategic location near the city center and our facilities. Your kind feedback means a lot to our team and motivates us to consistently maintain and improve our service quality. We look forward to welcoming you back again on your next visit to Lombok. Best regards, Dayu Febry Front Office Manager

H***u

7.0

/10

Reviewed 9 week(s) ago

Why is it that at this hotel, when checking in, we always have to wait, even though it's already past 2 o'clock. Especially for people who are early, it's a shame it takes even longer.

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Accommodation's Reply

24 May 2026

Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for your review of Aston Inn Mataram. We apologize for the inconvenience you experienced during check-in, which was delayed even after the scheduled check-in time. This was not what we anticipated, and your feedback is invaluable to us. We have noted this issue and are following up by evaluating and improving our operational coordination, especially during peak hours, to ensure a faster and more convenient check-in process for all guests. We hope to provide you with a better experience on your next stay. Sincerely, Dayu Febri, Front Office Manager

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M***M

10.0

/10

Reviewed 10 week(s) ago

It is very clear that staying at Aston Mataram is the best in everything, the restaurant, rooms, swimming pool are all top 10 stars. Want to go anywhere close to the city center

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1 people find it helpful

Accommodation's Reply

24 May 2026

Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for your wonderful review of Aston Inn Mataram. We are delighted to hear that you were impressed with our facilities, from our restaurants and rooms to our swimming pool, which provided an excellent experience during your stay. Our superb location and proximity to the city center are also highlights that we hope will greatly benefit our guests. Your "10-star" rating is a great motivation for us to continue providing the best service. We look forward to welcoming you back again in the future. Sincerely, Dayu Febri, Front Office Manager

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D***l

9.7

/10

Reviewed 11 week(s) ago

Top and a must try, happy weekend guys!

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Accommodation's Reply

24 May 2026

Dear Valued Guest, Warm greetings from Aston Inn Mataram! Thank you for your review of Aston Inn Mataram. We are delighted to hear that you enjoyed your stay and recommended our hotel. We hope to welcome you back on your next stay. Sincerely, Dayu Febri, Front Office Manager

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Y***i

Leisure

10.0

/10

Reviewed 11 week(s) ago

The place is comfortable and not noisy.

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Accommodation's Reply

24 May 2026

Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for your review. We are delighted to hear that you felt comfortable during your stay and enjoyed the tranquil atmosphere of the hotel. Your compliments encourage us to continue striving to maintain comfort and quality service for all our guests. We hope to welcome you back soon. Sincerely, Dayu Febri, Front Office Manager

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Y***i

Staycation

10.0

/10

Reviewed 11 week(s) ago

The hotel staff is friendly and very helpful during check-in/out.

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Accommodation's Reply

24 May 2026

Dear Valued Guest, Warm greetings from Aston Inn Mataram! Thank you for your review. We are delighted to hear that you appreciated the friendliness and assistance of our staff during check-in and check-out. Your compliments motivate us to continue striving for the best service and a comfortable experience for all our guests. We look forward to welcoming you back again in the future. Sincerely, Dayu Febry, Front Office Manager

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E***y

Staycation

10.0

/10

Reviewed 12 week(s) ago

Very satisfied with all the services at this Aston hotel

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Accommodation's Reply

24 May 2026

Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for your review. We are delighted to hear that you were satisfied with all the services we provided during your stay. Your compliments encourage us to continue striving to maintain and improve the quality of our services in all aspects. We hope to welcome you back for your next stay. Sincerely, Dayu Febri, Front Office Manager

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Verified Traveler

10.0

/10

Reviewed 13 week(s) ago

Find this review helpful?

Accommodation's Reply

24 May 2026

Dear Our Valued Guest, A Warm Greetings from Aston Inn Mataram! Thank you for sharing your wonderful review of ASTON Inn Mataram. We are truly delighted to know that you had a pleasant and comfortable stay with us while exploring Lombok. It is great to hear that you found the room cozy, clean, and well-equipped, and that our team’s friendliness and helpful service made your experience even more enjoyable. We are also pleased that our central location in Mataram added convenience to your trip. Your kind words and appreciation mean a lot to our team and motivate us to keep delivering excellent service. We look forward to welcoming you back again for another comfortable and enjoyable stay. Best regards, Dayu Febry Front Office Manager

Madi

Staycation

10.0

/10

Reviewed 13 week(s) ago

A comfortable place to stay in the center of Mataram city, complete facilities, delicious food, and close to culinary and shopping places.

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Accommodation's Reply

24 May 2026

Dear Mr. Madi, A Warm Greetings from Aston Inn Mataram! Thank you for sharing your kind review. We are very happy to know that you enjoyed your stay and found our hotel comfortable, with complete facilities and delicious food. It’s also great to hear that our central location made it easy for you to explore nearby culinary and shopping areas. We look forward to welcoming you back again in the future for another pleasant stay. Best regards, Dayu Febry Front Office Manager

Verified Traveler

10.0

/10

Reviewed 13 week(s) ago

Find this review helpful?

Accommodation's Reply

24 May 2026

Dear Our Valued Guest, A Warm Greetings from Aston Inn Mataram! Thank you for sharing your wonderful review of ASTON Inn Mataram. We are delighted to know that you had a pleasant and comfortable stay with us and that you found the hotel clean, well-maintained, and cozy. It is also great to hear that our team provided friendly and helpful service throughout your visit, and that you enjoyed our convenient location for exploring the city. Your kind words truly mean a lot to us and serve as a great motivation for the entire team. We look forward to welcoming you back again for another comfortable and enjoyable stay in Mataram. Best regards, Dayu Febry Front Office Manger

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.