Azana Asia Cilacap

Hotels
Preferred Partner
9.3
/10
Exceptional
2,969 reviews

What Guests Say About Their Stay

Staff Friendliness (243)
Bedroom (222)
Distance To City Center (218)
Ambiance (210)

Erwina S.

10.0
/ 10
The hotel staff is very friendly, everyone is quick to respond.., the security guard is also great. I initially thought it was a small hotel, because the price was very affordable. But it turns out the hotel is that proper. Nice, clean rooms, fragrant towels. I've stayed at 3 different hotels in the area. And I think Azana is the best. The breakfast is also the best compared to the previous hotel I've been to (even though the previous hotel's room rate was more expensive).. Overall Azana is really good. Hopefully it can maintain it. Next time I go there again, God willing, I'll stay at Azana again.
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Verified Traveler

10.0
/ 10
The hotel staff was very friendly, helpful, and provided prompt check-in. The service was good and prompt. The atmosphere was comfortable, safe, and clean, with ample and pleasant public facilities.
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Y***w

9.4
/ 10
All the staff, from the cleaning service, security, to the front desk, were super friendly. We stayed for 2 nights and got snacks for the kids, and the cleanliness of the room was also top-notch.
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Waluyo R.

9.4
/ 10
The staff + security are friendly and cooperative, the hotel area and rooms are very clean, the AC is super cold, guaranteed not to be disappointed, if I go to Cilacap again, I will definitely stay here.
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M***a

9.7
/ 10
The staffs were so friendly and helpful, the check in and check out was smooth. We were so happy to stay here and had great times
In the Area
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jl. gatot subroto no 120 wanasari sidanegara cilacap, Cilacap Tengah, Cilacap, Jawa Tengah, Indonesia, 53212

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Azana Asia Cilacap is a good choice when you are visiting Central Cilacap. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Azana Asia Cilacap

jl. gatot subroto no 120 wanasari sidanegara cilacap, Cilacap Tengah, Cilacap, Jawa Tengah, Indonesia, 53212
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Lobby Azana Asia Cilacap
Lobby 2 Azana Asia Cilacap

Discover More About Azana Asia Cilacap

Location


Staying at Azana Asia Cilacap is a good choice when you are visiting Central Cilacap.

About Azana Asia Cilacap

Whether you are planning an event or other special occasions, Azana Asia Cilacap is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Azana Asia Cilacap.

Azana Asia Cilacap is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Azana Asia Cilacap provides a pleasant accommodation for your stay.

From business event to corporate gathering, Azana Asia Cilacap provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Azana Asia Cilacap, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Azana Asia Cilacap is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Azana Asia Cilacap exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Azana Asia Cilacap is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Azana Asia Cilacap.

All facilities in Azana Asia Cilacap

Bar, Cafe and Lounge Azana Asia Cilacap
Bar, Cafe and Lounge
Swimming Pool Azana Asia Cilacap
Swimming Pool
Functional Hall Azana Asia Cilacap
Functional Hall
Lobby Azana Asia Cilacap
Lobby
Exterior Azana Asia Cilacap
Exterior

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Show cooking restaurant
  • Vegetarian meal

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Smoking area
  • Smoke-free

Hotel Services

  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Business Facilities

  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Supermarket

Things to Do

  • Outdoor pool
  • Spa

Transportation

  • Area shuttle

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Accommodation Policy & General Information in Azana Asia Cilacap

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Azana Asia Cilacap
98
Number of floors in Azana Asia Cilacap
5
Another facilities in Azana Asia Cilacap
Coffee shop, Early check-in, 24-hour room service, Late check-out, Breakfast restaurant

Frequently asked question in Azana Asia Cilacap

What are available facilities at Azana Asia Cilacap?
There are top facilites at Azana Asia Cilacap such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Azana Asia Cilacap?
The standard check-in time at Azana Asia Cilacap is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Azana Asia Cilacap provide breakfast?
Yes, Azana Asia Cilacap provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Azana Asia Cilacap?
Azana Asia Cilacap is a 4.0-star hotel.
How many floors does Azana Asia Cilacap have?
Azana Asia Cilacap has 5 floors.
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More Reviews from Other Guests in Azana Asia Cilacap

9.3
Exceptional
From 2,969 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.4

Meal

9.2

Location

9.4

Service and Facilites

9.4

People often mention about Azana Asia Cilacap
All
Staff Friendliness (172)
Bedroom (163)
Ambiance (148)
Distance to City Center (144)
Hotel Area (143)
Room Space (137)
Bathroom (137)
Accessibility (131)
Family Friendly (115)
Surroundings (96)
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Traveler Reviews Azana Asia Cilacap

Number of reviews per page
20
40
Customer reviews
Erwina S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The hotel staff is very friendly, everyone is quick to respond.., the security guard is also great. I initially thought it was a small hotel, because the price was very affordable. But it turns out the hotel is that proper. Nice, clean rooms, fragrant towels. I've stayed at 3 different hotels in the area. And I think Azana is the best. The breakfast is also the best compared to the previous hotel I've been to (even though the previous hotel's room rate was more expensive).. Overall Azana is really good. Hopefully it can maintain it. Next time I go there again, God willing, I'll stay at Azana again.
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A***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Friendly hotel staff, good service, quiet atmosphere, pocket-friendly prices.
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Accommodation's Reply
05 May 2026
Dear Valued Guest, Respectfully yours from Asana Asia Silakup Hotel, we would like to express our gratitude for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you enjoyed your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I've stayed there twice, it's comfortable. It's good.
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1 people find it helpful
Accommodation's Reply
05 May 2026
Dear Valued Guest, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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M***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Okay... Very suitable for families whose family room is
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Accommodation's Reply
05 May 2026
Dear Valued Guest, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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A***d
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
An honest review. Overall, it's okay. The location is very strategic. However, during check-in, the receptionist didn't explain the available facilities, be it the swimming pool, gym, or anything else there. So, in the morning, we took the initiative to ask the receptionist what facilities were available and what time they were open until what time. The room was comfortable, the AC was cold, spacious, the TV was squeaky, and the cleanliness of the room should be improved, because there were still strands of hair and dirt in the corners. At night, I wanted to order food, but the restaurant extension call wasn't answered. I was forced to buy food outside the hotel. At breakfast, I was greeted warmly by the staff. At breakfast, the menu was complete and tasted good, but (-) the rice was hard. The concierge was very friendly, and the security was also friendly. Hopefully, these shortcomings will be a guideline for improvement. Thank you.
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Accommodation's Reply
28 Apr 2026
Dear Valued Guest, Asana Asia Silakup Hotel extends its deepest respects and gratitude for sharing your stay experience. Your review is a great encouragement and motivation to our entire team to continue providing the best possible service. We will re-evaluate any services that do not meet our standards. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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S***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6.8
/10
Reviewed 2 week(s) ago
You should pay more attention to the cleanliness of the sheets, they are very dirty.
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Accommodation's Reply
28 Apr 2026
Dear Valued Guest, Asana Asia Silakup Hotel extends its deepest respects and gratitude for sharing your stay experience. Your review is a great encouragement and motivation to our entire team to continue providing the best possible service. We will re-evaluate any services that do not meet our standards. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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Muhammad R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The room is quite spacious, the staff service is good, from security, receptionist, other staff... everyone is polite... hopefully the service will get better... (I stayed here for 5 days)
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Accommodation's Reply
17 Apr 2026
Dear Mr. Muhammad R, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our service. Sincerely, The Management Team, Asana Asia Silakup Hotel
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hendy k. r.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff was very friendly and helpful.
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Accommodation's Reply
17 Apr 2026
Dear Hendy to R, Sincerely yours, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know you enjoyed your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our service. Sincerely, The Management Team, Asana Asia Silakup Hotel
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
This is one of the recommended hotels in the Cilacap area. Every time I go to Cilacap, I always stay here. Besides being comfortable, the staff are friendly.
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Accommodation's Reply
09 Apr 2026
Dear Valued Guest, Respectfully yours from Asana Asia Silakup Hotel, we would like to express our gratitude for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you enjoyed your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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Guest
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Affordable price, clean room, cold AC
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1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Valued Guest, Respectfully yours from Asana Asia Silakup Hotel, we would like to express our gratitude for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you enjoyed your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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P***i
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
For the bathroom, please clean it well, and for the bed sheets, if they are dirty and have lots of yellow spots, please change them, don't just tidy them up.
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Accommodation's Reply
09 Apr 2026
Dear Valued Guest, Respectfully yours from Asana Asia Silakup Hotel, we would like to express our gratitude for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you enjoyed your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff was very friendly, helpful, and provided prompt check-in. The service was good and prompt. The atmosphere was comfortable, safe, and clean, with ample and pleasant public facilities.
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Accommodation's Reply
02 Apr 2026
Dear Valued Guest, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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Gunawan
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was very pleasant to stay here, God willing, one day I will stay here again when I go home to Cilacap.
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Accommodation's Reply
30 Mar 2026
Dear Ms. Kunawan, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our service. Sincerely, The Management Team, Asana Asia Silakup Hotel
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Yosep S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The hotel location is easy to reach, the atmosphere is comfortable and friendly, and road access to the city center is also easy.
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Accommodation's Reply
07 Apr 2026
Dear Mr. Joseph S., Sincerely yours, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know you enjoyed your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our service. Sincerely, The Management Team, Asana Asia Silakup Hotel
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martin s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 6 week(s) ago
It's not my first time staying at Azana.. This is my third time staying here.. My previous experience staying at this hotel was very ok.. But for the last time it was a bit disappointing.. I checked in and didn't get a towel and a mat.. I called them and they sent it, and it took a long time.. I had to call several times, my parents got angry because they couldn't take a shower because there were no towels.. The cleanliness of the room was also not maintained.. The floor of the room was sticky and not mopped.. The room felt damp when the door was opened, and there were lots of ants on the walls.. The sheets had lots of yellow stains.. But it was clean, Please pay attention to details like this so as not to disappoint customers. Thank you.
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Accommodation's Reply
02 Apr 2026
Dear Mr. Martin, Thank you for your review and feedback. We will ensure that all facilities in our hotel meet our safety and comfort standards. Your positive feedback will be used to improve our services in the future. We appreciate you choosing Asana Asia Silacup Hotel as your accommodation. We are honored to have provided you with the best service during your stay in Silacup. Sincerely, The Management Team, Asana Asia Silacup Hotel
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IMAM W.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 6 week(s) ago
Check-in time at 3pm still had to wait because it wasn't ready. Parking was narrow, had to be valet. When entering the room, the bathroom facilities were incomplete, a large towel, a small towel, and a doormat. When asked to the FO and the roomboy was not quick enough, still had to wait a long time. Breakfast at 8:30, many food stocks were already empty. The children usually had fried rice for breakfast but had to wait a long time. Coffee was available but the glasses were empty. The fruit variety was minimal, only bananas, melons, watermelons, papayas, and even that was the leftovers because when it was my turn there were only papayas, bananas, and watermelons. The variety of heavy meals was also limited. There were also few waiters. Dirty utensils on the table were still piled up so they had to be pushed aside by themselves. Maybe this was my fault, I overslept, got out of the room at 8:30. But it would be more pitiful for those who got out of the room at 9am🙏
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1 people find it helpful
Accommodation's Reply
30 Mar 2026
Dear Imam, Thank you for your review and feedback. We will ensure that all facilities in our hotel meet our safety and comfort standards. Your positive feedback will be used to improve our services in the future. We appreciate you choosing Azana Asia Cilacap Hotel as your accommodation. We are honored to have provided you with the best service during your stay in Cilacap. Sincerely, The Management Team, Azana Asia Cilacap Hotel
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W***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
All good, nice room, friendly staff, clean as well
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Accommodation's Reply
18 Feb 2026
Dear Valued Guest, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
The hotel is clean, with a large parking area that can accommodate approximately 20-30 vehicles. Breakfast isn't too varied, but the taste is quite good. The location is on the main road, close to the city center. The staff is friendly. However, we stayed until New Year's, so there was an event on New Year's Eve. We were informed about this event, but we didn't expect the event to be right below our room, and the music was so loud that we couldn't sleep until 3:00 AM, even though we were already going back to Jakarta the next day. I suggest that management pay more attention to the event venue, preferably in a soundproof building, not outdoors. Thank you.
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Accommodation's Reply
06 Feb 2026
Dear Valued Guest, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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A***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Best view from 7th floors... all good...
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Accommodation's Reply
06 Feb 2026
Dear Valued Guest, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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IRWANDA S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
Stayed here for 2 nights... It was a very pleasant stay. The staff were very friendly. I will definitely stay here again if I come to Cilacap 👍👍👍
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Accommodation's Reply
06 Feb 2026
Dear Ms./Mrs. Irwanda S., Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our service. Sincerely, The Management Team, Asana Asia Silakup Hotel
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Exterior 4 Azana Asia Cilacap

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.3
Exceptional
From 2,969 reviews
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Cleanliness

9.4

Room Comfort

9.4

Meal

9.2

Location

9.4

Service and Facilites

9.4

People often mention about Azana Asia Cilacap
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Staff Friendliness (172)
Bedroom (163)
Ambiance (148)
Distance to City Center (144)
Hotel Area (143)
Room Space (137)
Bathroom (137)
Accessibility (131)
Family Friendly (115)
Surroundings (96)
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Traveler Reviews Azana Asia Cilacap

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Customer reviews
Erwina S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The hotel staff is very friendly, everyone is quick to respond.., the security guard is also great. I initially thought it was a small hotel, because the price was very affordable. But it turns out the hotel is that proper. Nice, clean rooms, fragrant towels. I've stayed at 3 different hotels in the area. And I think Azana is the best. The breakfast is also the best compared to the previous hotel I've been to (even though the previous hotel's room rate was more expensive).. Overall Azana is really good. Hopefully it can maintain it. Next time I go there again, God willing, I'll stay at Azana again.
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A***s
icon-Business
Business
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10.0
/10
Reviewed 1 week(s) ago
Friendly hotel staff, good service, quiet atmosphere, pocket-friendly prices.
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Accommodation's Reply
05 May 2026
Dear Valued Guest, Respectfully yours from Asana Asia Silakup Hotel, we would like to express our gratitude for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you enjoyed your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I've stayed there twice, it's comfortable. It's good.
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1 people find it helpful
Accommodation's Reply
05 May 2026
Dear Valued Guest, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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M***a
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Transit
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10.0
/10
Reviewed 1 week(s) ago
Okay... Very suitable for families whose family room is
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Accommodation's Reply
05 May 2026
Dear Valued Guest, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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A***d
icon-Business
Business
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8.5
/10
Reviewed 2 week(s) ago
An honest review. Overall, it's okay. The location is very strategic. However, during check-in, the receptionist didn't explain the available facilities, be it the swimming pool, gym, or anything else there. So, in the morning, we took the initiative to ask the receptionist what facilities were available and what time they were open until what time. The room was comfortable, the AC was cold, spacious, the TV was squeaky, and the cleanliness of the room should be improved, because there were still strands of hair and dirt in the corners. At night, I wanted to order food, but the restaurant extension call wasn't answered. I was forced to buy food outside the hotel. At breakfast, I was greeted warmly by the staff. At breakfast, the menu was complete and tasted good, but (-) the rice was hard. The concierge was very friendly, and the security was also friendly. Hopefully, these shortcomings will be a guideline for improvement. Thank you.
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Accommodation's Reply
28 Apr 2026
Dear Valued Guest, Asana Asia Silakup Hotel extends its deepest respects and gratitude for sharing your stay experience. Your review is a great encouragement and motivation to our entire team to continue providing the best possible service. We will re-evaluate any services that do not meet our standards. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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S***a
icon-Transit
Transit
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6.8
/10
Reviewed 2 week(s) ago
You should pay more attention to the cleanliness of the sheets, they are very dirty.
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Accommodation's Reply
28 Apr 2026
Dear Valued Guest, Asana Asia Silakup Hotel extends its deepest respects and gratitude for sharing your stay experience. Your review is a great encouragement and motivation to our entire team to continue providing the best possible service. We will re-evaluate any services that do not meet our standards. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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Muhammad R.
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9.7
/10
Reviewed 3 week(s) ago
The room is quite spacious, the staff service is good, from security, receptionist, other staff... everyone is polite... hopefully the service will get better... (I stayed here for 5 days)
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Accommodation's Reply
17 Apr 2026
Dear Mr. Muhammad R, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our service. Sincerely, The Management Team, Asana Asia Silakup Hotel
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hendy k. r.
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10.0
/10
Reviewed 3 week(s) ago
The hotel staff was very friendly and helpful.
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Accommodation's Reply
17 Apr 2026
Dear Hendy to R, Sincerely yours, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know you enjoyed your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our service. Sincerely, The Management Team, Asana Asia Silakup Hotel
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
This is one of the recommended hotels in the Cilacap area. Every time I go to Cilacap, I always stay here. Besides being comfortable, the staff are friendly.
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Accommodation's Reply
09 Apr 2026
Dear Valued Guest, Respectfully yours from Asana Asia Silakup Hotel, we would like to express our gratitude for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you enjoyed your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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Guest
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Business
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8.5
/10
Reviewed 4 week(s) ago
Affordable price, clean room, cold AC
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1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Valued Guest, Respectfully yours from Asana Asia Silakup Hotel, we would like to express our gratitude for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you enjoyed your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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P***i
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
For the bathroom, please clean it well, and for the bed sheets, if they are dirty and have lots of yellow spots, please change them, don't just tidy them up.
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Accommodation's Reply
09 Apr 2026
Dear Valued Guest, Respectfully yours from Asana Asia Silakup Hotel, we would like to express our gratitude for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you enjoyed your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff was very friendly, helpful, and provided prompt check-in. The service was good and prompt. The atmosphere was comfortable, safe, and clean, with ample and pleasant public facilities.
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Accommodation's Reply
02 Apr 2026
Dear Valued Guest, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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Gunawan
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was very pleasant to stay here, God willing, one day I will stay here again when I go home to Cilacap.
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Accommodation's Reply
30 Mar 2026
Dear Ms. Kunawan, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our service. Sincerely, The Management Team, Asana Asia Silakup Hotel
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Yosep S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The hotel location is easy to reach, the atmosphere is comfortable and friendly, and road access to the city center is also easy.
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Accommodation's Reply
07 Apr 2026
Dear Mr. Joseph S., Sincerely yours, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know you enjoyed your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our service. Sincerely, The Management Team, Asana Asia Silakup Hotel
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martin s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 6 week(s) ago
It's not my first time staying at Azana.. This is my third time staying here.. My previous experience staying at this hotel was very ok.. But for the last time it was a bit disappointing.. I checked in and didn't get a towel and a mat.. I called them and they sent it, and it took a long time.. I had to call several times, my parents got angry because they couldn't take a shower because there were no towels.. The cleanliness of the room was also not maintained.. The floor of the room was sticky and not mopped.. The room felt damp when the door was opened, and there were lots of ants on the walls.. The sheets had lots of yellow stains.. But it was clean, Please pay attention to details like this so as not to disappoint customers. Thank you.
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Accommodation's Reply
02 Apr 2026
Dear Mr. Martin, Thank you for your review and feedback. We will ensure that all facilities in our hotel meet our safety and comfort standards. Your positive feedback will be used to improve our services in the future. We appreciate you choosing Asana Asia Silacup Hotel as your accommodation. We are honored to have provided you with the best service during your stay in Silacup. Sincerely, The Management Team, Asana Asia Silacup Hotel
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IMAM W.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 6 week(s) ago
Check-in time at 3pm still had to wait because it wasn't ready. Parking was narrow, had to be valet. When entering the room, the bathroom facilities were incomplete, a large towel, a small towel, and a doormat. When asked to the FO and the roomboy was not quick enough, still had to wait a long time. Breakfast at 8:30, many food stocks were already empty. The children usually had fried rice for breakfast but had to wait a long time. Coffee was available but the glasses were empty. The fruit variety was minimal, only bananas, melons, watermelons, papayas, and even that was the leftovers because when it was my turn there were only papayas, bananas, and watermelons. The variety of heavy meals was also limited. There were also few waiters. Dirty utensils on the table were still piled up so they had to be pushed aside by themselves. Maybe this was my fault, I overslept, got out of the room at 8:30. But it would be more pitiful for those who got out of the room at 9am🙏
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1 people find it helpful
Accommodation's Reply
30 Mar 2026
Dear Imam, Thank you for your review and feedback. We will ensure that all facilities in our hotel meet our safety and comfort standards. Your positive feedback will be used to improve our services in the future. We appreciate you choosing Azana Asia Cilacap Hotel as your accommodation. We are honored to have provided you with the best service during your stay in Cilacap. Sincerely, The Management Team, Azana Asia Cilacap Hotel
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W***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
All good, nice room, friendly staff, clean as well
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Accommodation's Reply
18 Feb 2026
Dear Valued Guest, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
The hotel is clean, with a large parking area that can accommodate approximately 20-30 vehicles. Breakfast isn't too varied, but the taste is quite good. The location is on the main road, close to the city center. The staff is friendly. However, we stayed until New Year's, so there was an event on New Year's Eve. We were informed about this event, but we didn't expect the event to be right below our room, and the music was so loud that we couldn't sleep until 3:00 AM, even though we were already going back to Jakarta the next day. I suggest that management pay more attention to the event venue, preferably in a soundproof building, not outdoors. Thank you.
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Accommodation's Reply
06 Feb 2026
Dear Valued Guest, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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A***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Best view from 7th floors... all good...
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Accommodation's Reply
06 Feb 2026
Dear Valued Guest, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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IRWANDA S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
Stayed here for 2 nights... It was a very pleasant stay. The staff were very friendly. I will definitely stay here again if I come to Cilacap 👍👍👍
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1 people find it helpful
Accommodation's Reply
06 Feb 2026
Dear Ms./Mrs. Irwanda S., Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our service. Sincerely, The Management Team, Asana Asia Silakup Hotel
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Number of reviews per page
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