How many rooms are available at BELA HOTEL?

BELA HOTEL has 150 rooms in total.

Does BELA HOTEL provide parking?

Yes, BELA HOTEL provides parking. Please confirm details directly with the hotel.

What do past guests say about BELA HOTEL?

BELA HOTEL is well-known for its Location, Meal, Cleanliness, as reviewed by verified Traveloka guests.

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BELA HOTEL

Name: BELA HOTEL
Address: JL.JATI RAYA NO 500 TERNATE MALUKU UTARA, Ternate Selatan, Ternate, Maluku Utara, Indonesia, 0000, JL.JATI RAYA NO 500 TERNATE MALUKU UTARA, Maluku Utara, 0000, Indonesia
Rating: 8.5

Hotels

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8.5

/10

Very Good

1,510 reviews

What Guests Say About Their Stay

Verified Traveler

10.0

/ 10

As always, Bella Hotel never disappoints with customer service. Thank you again, Bella Hotel, for a wonderful stay until next time.

Verified Traveler

10.0

/ 10

The hotel staff were all very friendly, and the service was excellent. The rooms were kept clean, and there was a lovely balcony directly overlooking the pool. The view was beautiful, overlooking Mount Gamalama. The atmosphere was peaceful. Overall, it was great, close to the city center, and easy access to everything.

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DouglasMichael F.

9.7

/ 10

Great staff, rooms are clean and nice appointments. The bed was very comfortable. The view and hotel are lovely.

Toosye A. P.

10.0

/ 10

The hotel staff were very friendly and kind. A quick story: I booked the wrong check-in date, so I had to re-check in through the app. Although the reservation wasn't visible on the hotel monitor, the receptionist on duty at the time, Mr. Iyhan, quickly helped me check into my room. Thank you, Mr. Iyhan, for your prompt response, so we didn't have to wait too long 🥰🙏

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M***M

10.0

/ 10

The receptionist's name is Kak Iyhan, if I'm not mistaken, she is very friendly and kind.

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In the Area

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JL.JATI RAYA NO 500 TERNATE MALUKU UTARA, Ternate Selatan, Ternate, Maluku Utara, Indonesia, 0000

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

note: hotel was previously named SAHID BELA TERNATE BELA HOTEL is located in area / city South Ternate. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around BELA HOTEL

JL.JATI RAYA NO 500 TERNATE MALUKU UTARA, Ternate Selatan, Ternate, Maluku Utara, Indonesia, 0000

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Discover More About BELA HOTEL

note: hotel was previously named SAHID BELA TERNATE

Location
BELA HOTEL is located in area / city South Ternate.

About BELA HOTEL

Not only located within easy reach of various places of interests for your adventure, but staying at BELA HOTEL will also give you a pleasant stay.

BELA HOTEL is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

BELA HOTEL is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, BELA HOTEL provides a pleasant accommodation for your stay.

For you, travelers who wish to travel comfortably on a budget, BELA HOTEL is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, BELA HOTEL provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, BELA HOTEL is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at BELA HOTEL, a wonderful accommodation for your family holiday.

This hotel is an ideal choice for you, novice to professional golfers.

Experience a unique stay at the historical building of BELA HOTEL, which you rarely find in other places.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at BELA HOTEL.

If you plan to have a long-term stay, staying at BELA HOTEL is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

BELA HOTEL is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Not all hotel allow guests with pets, but BELA HOTEL welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Are you a shopaholic? Staying at BELA HOTEL will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, BELA HOTEL is suitable for you who value privacy during your stay.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from BELA HOTEL exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

BELA HOTEL is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at BELA HOTEL.

All facilities in BELA HOTEL

Swimming Pool

Functional Hall

Lobby

Exterior

Others

Food and Drinks

A la carte dinner
A la carte lunch
Bar
Breakfast
Buffet dinner
Cafe
Dining area
Poolside bar
Set menu dinner

Hotel Services

Bellhop
Concierge
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Newspaper in lobby
Porter

Business Facilities

Business center
Business facilities
Computer station
Conference room
Meeting facilities
Photocopier
Printer
Projector

Accessibilty

Accessible bathroom
Accessible parking
Accessible path of travel
In-room accessibility
Roll-in shower
Wheelchair accessible

Things to Do

Garden
Massage
Outdoor pool
Spa
TV lounge

General

AC
Reception hall
Banquet
Family room
Terrace

Public Facilities

Coffee shop
Elevator
Restaurant
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
In-room safe
Shower
TV

Nearby Facilities

ATM/Banking
Gift shop
Supermarket

Connectivity

LAN Internet
Free WiFi

Family-friendly Facilities

Children pool

Accommodation Policy & General Information in BELA HOTEL

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at BELA HOTEL	150
Number of floors in BELA HOTEL	4
Another facilities in BELA HOTEL	A la carte dinner, A la carte lunch, Bar, Breakfast, Buffet dinner

Frequently asked question in BELA HOTEL

What are available facilities at BELA HOTEL?

There are top facilites at BELA HOTEL such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at BELA HOTEL?

The standard check-in time at BELA HOTEL is starting from From 14:00 while the latest check-out time is at Before 12:00

Does BELA HOTEL provide breakfast?

Yes, BELA HOTEL provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of BELA HOTEL?

BELA HOTEL is a 4.0-star hotel.

How many floors does BELA HOTEL have?

BELA HOTEL has 4 floors.

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More Reviews from Other Guests in BELA HOTEL

Overall Ratings & Reviews BELA HOTEL

Traveloka (1,509)

Other sources (1)

8.6

Very Good

From 1,509 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.5

Meal

8.6

Location

8.8

Service and Facilites

8.5

People often mention about BELA HOTEL

All

Room Space (108)

Bedroom (108)

Ambiance (101)

Staff Friendliness (97)

Distance to City Center (89)

Bathroom (88)

Surroundings (87)

Hotel Area (87)

Accessibility (86)

Taste (75)

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Traveler Reviews BELA HOTEL

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Customer reviews

F***a

10.0

/10

Reviewed 4 day(s) ago

The hotel staff was very friendly during check-in and check-out.

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Accommodation's Reply

23 Sep 2026

Dear Gentlemen/Ladies, This is a message from Bela Hotel Ternate. We would like to express our gratitude for taking the time to share your feedback about our friendly staff during check-in and check-out. We look forward to welcoming you back again. Sincerely, The Management, Bela Hotel Ternate

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M***d

Leisure

5.4

/10

Reviewed 6 day(s) ago

There are lots of mosquitoes in the room.

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Accommodation's Reply

24 Sep 2026

Dear guest, thank you very much for taking the time to provide us with your valuable feedback. We sincerely apologize for the inconvenience caused by the mosquito problem in your room. Your comfort and health are our top priority. In response to your feedback, our cleaning and pest control team will immediately thoroughly clean and disinfect the affected room and take measures to prevent this from happening again. We will strive to provide you with even higher quality service when you stay with us again in the future. Thank you again. Sincerely, The Management Team of Beratenat Hotel

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Verified Traveler

10.0

/10

Reviewed 7 day(s) ago

The staff in general are very friendly. It's just that the staff at the restaurant during breakfast didn't smile at all. A smile and friendly expression would help start the day.

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Accommodation's Reply

24 Sep 2026

Dear Guest, Thank you very much for sharing your staying experience with us. We are absolutely delighted to know that most of our staff were friendly and helpful during your stay. However, we sincerely apologize for the less-than-welcoming attitude you experienced from our restaurant staff during breakfast. Your feedback is incredibly valuable to us. We have shared this note directly with our restaurant manager to evaluate and provide retraining to the team, ensuring they always greet our guests with warmth and a smile. We hope to have the pleasure of welcoming you back in the future and providing you with a much brighter start to your day Warm regards, Management Bela Hotel Ternate

R***t

8.2

/10

Reviewed 1 week(s) ago

ok, great, nice and awesome,,,,,,

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Accommodation's Reply

23 Sep 2026

Dear Valued Guest, This is a message from Bela Ternate Hotel expressing our gratitude for taking the time to write a review. We sincerely hope to welcome you back to Bela Ternate Hotel again. Sincerely, The Management Team, Bela Ternate Hotel

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Yanti R. M.

Leisure

10.0

/10

Reviewed 1 week(s) ago

One of the best hotels in North Maluku…

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Accommodation's Reply

23 Sep 2026

Dear Ms./Mrs. Yanti R.M., From the Bela Ternate Hotel, we respectfully thank you for your valuable review stating that Bela Ternate Hotel is one of the best hotels in North Maluku. We look forward to welcoming you back. Sincerely, The Management Team, Bela Ternate Hotel

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G***a

8.5

/10

Reviewed 1 week(s) ago

I really like it here. The atmosphere is nice, the room is clean, big, and spacious. The bathroom is also big, the water is good, flowing smoothly, and the toilet is clean. The service is friendly. It's just a shame that when we arrived, the pool was being renovated, even though we stayed here because we wanted to play in the pool. It's okay, we'll come back next time.

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Accommodation's Reply

23 Sep 2026

Dear Gentlemen/Ladies, This is a message from Bela Ternate Hotel. We would like to express our gratitude for your excellent review regarding the atmosphere, rooms, and service during your stay. We look forward to welcoming you back again after our swimming pool has been renovated and made even more beautiful. Sincerely, The Management Team, Bela Ternate Hotel

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Verified Traveler

10.0

/10

Reviewed 1 week(s) ago

As always, Bella Hotel never disappoints with customer service. Thank you again, Bella Hotel, for a wonderful stay until next time.

1 people find it helpful

Accommodation's Reply

24 Sep 2026

Dear Guest, Thank you so much for your wonderful review and for your continued loyalty to Bella Hotel Ternate We are absolutely thrilled to hear that our customer service never disappoints you, providing exceptional experiences is what we strive for, and knowing we succeeded makes our team incredibly proud. It was a true pleasure having you stay with us again, and we already look forward to your next visit, until next time Warm Greetings, Bela Hotel Ternate Management

Verified Traveler

10.0

/10

Reviewed 2 week(s) ago

Very comfortable, clean, and tidy. The service is incredibly friendly.

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Accommodation's Reply

23 Sep 2026

Dear Valued Guest, Bela Ternate Hotel would like to express our gratitude for your review regarding the comfort, cleanliness, orderliness, and friendly service from our team. We sincerely hope to welcome you back to Bela Ternate Hotel again. Sincerely, The Management Team, Bela Ternate Hotel

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G***a

Leisure

8.5

/10

Reviewed 2 week(s) ago

It's a comfortable stay here, but there are a lot of mosquitoes right now. It's very uncomfortable, especially if you're bringing children.

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Accommodation's Reply

24 Sep 2026

Dear Valued Guest, Thank you for your stay and for sharing your review. We are delighted to hear that you enjoyed a comfortable stay. However, we apologize for the inconvenience caused by mosquitoes, especially since you traveled with children. Your family's comfort and health are our top priority. We have forwarded your review to our team to plan insecticide spraying and disinfection in the area to resolve this issue promptly. Furthermore, we are ready to offer additional insecticide spraying services or further cleaning assistance if you contact our reception desk. We sincerely hope to have the opportunity to welcome you and your family again for an even more comfortable stay. Sincerely, The Management Team, Bela Ternate Hotel

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A***a

10.0

/10

Reviewed 2 week(s) ago

Will be a favorite hotel to stay in Ternate

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Accommodation's Reply

23 Sep 2026

Dear Valued Guest, This is a message from Bela Ternate Hotel expressing our gratitude for your review stating that Bela Ternate is your favorite hotel in Ternate. We sincerely hope to welcome you back again. Sincerely, The Management Team, Bela Ternate Hotel

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Ilham S.

Staycation

9.4

/10

Reviewed 2 week(s) ago

The room views out to the ocean. Maitara and Tidore Islands

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Accommodation's Reply

23 Sep 2026

Dear Mr. Ilham S., Greetings from Bela Ternate Hotel. Thank you for your review of our room with views of the sea, Maitara Island, and Tidore Island. We hope to welcome you back again. Sincerely, The Management Team, Bela Ternate Hotel

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Verified Traveler

Leisure

10.0

/10

Reviewed 2 week(s) ago

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1 people find it helpful

Accommodation's Reply

23 Sep 2026

Dear Valued Guest, This is a message from Bela Hotel Ternate. We would like to express our gratitude for your review regarding our friendly service and team, excellent cleanliness, beautiful views, and convenient location. We sincerely hope to welcome you again. Sincerely, The Management, Bela Hotel Ternate

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DouglasMichael F.

9.7

/10

Reviewed 2 week(s) ago

Great staff, rooms are clean and nice appointments. The bed was very comfortable. The view and hotel are lovely.

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Accommodation's Reply

24 Sep 2026

Dear Mr. DouglasMichael F, Thank you so much for taking the time to share your wonderful feedback, we are absolutely delighted to hear that you enjoyed our lovely hotel and views, and that the comfortable bed, clean rooms, and staff service met your expectations. Your kind words are a great motivation for our entire team. It was a pleasure having you as our guest, and we look forward to welcoming you back for another fantastic stay in the future Warm Greetings, Bela Hotel Ternate Management

A***a

Transit

9.7

/10

Reviewed 2 week(s) ago

The room is very large, comfortable to live in, comfortable for family to stay.

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Accommodation's Reply

23 Sep 2026

Dear Valued Guests, This is a message from Bela Ternate Hotel expressing our gratitude for your review of our spacious and comfortable family room. We look forward to welcoming you back again. Sincerely, The Management Team, Bela Ternate Hotel

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R***i

8.5

/10

Reviewed 3 week(s) ago

A nice, luxurious hotel. The downside is that it feels stuffy, perhaps because the lobby air conditioning isn't cold enough or isn't enough. The bathroom blower isn't working, possibly because it's undergoing maintenance.

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Accommodation's Reply

23 Sep 2026

Dear Valued Guest, This is to inform you from Bela Ternate Hotel that we appreciate your wonderful review of our beautiful and luxurious hotel. Regarding the air conditioning in the lobby and the fan in the bathroom, we have forwarded the matter to the relevant team for investigation. We are committed to providing you with the best possible experience during your stay at Bela Ternate Hotel and we hope to welcome you back again. Sincerely, The Management Team, Bela Ternate Hotel

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Toosye A. P.

10.0

/10

Reviewed 3 week(s) ago

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Accommodation's Reply

23 Sep 2026

Dear Mr./Ms. Toosye A.P, Sincerely, The Bela Ternate Hotel. Thank you for sharing your experience staying at our hotel. We will forward this review to our team member, Iyhan, to encourage him in providing the best possible service to all our guests. We hope to welcome you back again. Sincerely, The Bela Ternate Hotel Management

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m***m

10.0

/10

Reviewed 3 week(s) ago

Thanks to the hotel staff, Mas Iyan, for really helping me on my vacation in Ternate, the best classy hotel.

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Accommodation's Reply

03 Sep 2026

Dear Valued Guest, Bela Hotel Ternate would like to express our gratitude for your valuable review. We commend Bela Hotel Ternate as an excellent hotel in Ternate and thank all our staff, especially Ian, for your outstanding service throughout your stay. We will share this feedback with our staff to motivate them to provide the best possible service. We look forward to welcoming you back again. Sincerely, The Management, Bela Hotel Ternate

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R***y

9.1

/10

Reviewed 3 week(s) ago

The room is spacious, the facilities are good, the best hotel in Ternate.

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Accommodation's Reply

23 Sep 2026

Dear Valued Guest, This is a message from Bela Ternate Hotel expressing our gratitude for your review of our spacious rooms, excellent facilities, and for praising us as the best hotel in Ternate. We look forward to welcoming you back again. Sincerely, The Management Team, Bela Ternate Hotel

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Ricky M.

9.1

/10

Reviewed 4 week(s) ago

Complete facilities make it fun to spend your free time.

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Accommodation's Reply

03 Sep 2026

Dear Mr. Ricky M., With our highest regards from Bela Ternate Hotel, Thank you for taking the time to write your valuable review. With our excellent facilities and memorable stay at Bela Ternate Hotel, we hope to welcome you back again. Sincerely, The Management Team, Bela Ternate Hotel

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Guest

Leisure

8.5

/10

Reviewed 5 week(s) ago

The best hotel in Ternate. Highly recommended.

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Accommodation's Reply

27 Aug 2026

Dear Valued Guest, Bela Ternate Hotel would like to express our gratitude for taking the time to write a valuable review. We highly recommend Bela Ternate Hotel as an ideal accommodation choice in Ternate, and we are committed to providing the best service to maintain our position as the best hotel in Ternate. We look forward to welcoming you back again. Sincerely, The Management Team, Bela Ternate Hotel

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.