Luxury Hotels in West Sumba Regency, Indonesia

So clean and beautiful I like this place.

There is no hot shower and towels are very old. Only soap is provided. Bedsheets seemed not fresh. Noisy as party at the neighbour ended 2am in the morning. Very expensive comparing to other similar places in Sumba.

the owner is really nice. the hotel is also nice

The room was quite dusty. I got leeches and insects in the bathroom. The hot water did not work. The internet connectivity was very poor that I had to go to the lobby just to get the adequate reception. The food was taking forever to cook. The staff will just check on guests like 3-4 times a day, knocking your room door, which was inconvenient.

New facility in quiet area; Very clean; Good size room and washroom; Comfortable bed; Reception staff speak English (some excellent).

Awesome place in sumba. Very recommended.

Unfortunately Lelewatu did not live up to our expectations, mainly due to communication issues with the staff. While being very kind, despite their best efforts I felt a general lack of hospitality standards that far less pricy hotels manage to deliver. Many reviews here refer to communication issues with the staff, I attributed that to their lack of English but since I speak Indonesian, I can confirm it was not the language but rather just lack of training. Food was fine, not great but it was okay. The rooms and location have a lot of potential. At the current service level, a stay should not be charged more than 3 million per night. For 6 million, there are a lot better options in Sumba and other parts of Indonesia. The owners should ask themselves if they want to invest and make this place live up to its potential, which should start with hiring an experienced manager with a luxury hotel management background to train the staff. Not recommended and would not stay again.