Express Inn Palembang

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8.5
/10
Very Good
646 reviews

What Guests Say About Their Stay

Oki I. A.

9.7
/ 10
Have stayed more than 10 times here, the quality is getting better and better, from the cleanliness of the hotel to the friendliness of its employees. Anyway, one of the best lodging in the city of Palembang.
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In the Area
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Jl. Angkatan 45 Lorong Persatuan no 1426 E, Kelurahan Lorok Pakjo, Kecamatan Ilir Barat I palembang, Sumatra Selatan, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137

Main Facilities

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AC
24-Hour Front Desk
Parking
WiFi
Staying at Express Inn Palembang is a good choice when you are visiting Ilir Barat I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Express Inn Palembang

Jl. Angkatan 45 Lorong Persatuan no 1426 E, Kelurahan Lorok Pakjo, Kecamatan Ilir Barat I palembang, Sumatra Selatan, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137
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Location


Staying at Express Inn Palembang is a good choice when you are visiting Ilir Barat I.

About Express Inn Palembang

For you, travelers who wish to travel comfortably on a budget, Express Inn Palembang is the perfect place to stay that provides decent facilities as well as great services.

Have fun with various entertaining facilities for you and the whole family at Express Inn Palembang, a wonderful accommodation for your family holiday.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Express Inn Palembang is suitable for you who value privacy during your stay.

Express Inn Palembang is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Express Inn Palembang is a hostel with great comfort and excellent service according to most hostel's guests.

Staying at Express Inn Palembang will surely satisfy you with its great hospitality and affordable price.

All facilities in Express Inn Palembang

Lobby Express Inn Palembang
Lobby
Exterior Express Inn Palembang
Exterior
Bedroom Express Inn Palembang
Bedroom
In-room Bathroom Express Inn Palembang
In-room Bathroom
Restaurant Express Inn Palembang
Restaurant

Hotel Services

  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • Luggage storage

General

  • AC
  • Family room
  • Non-smoking room

Public Facilities

  • Parking
  • WiFi in public area

In-room Facilities

  • Shower
  • TV

Things to Do

  • TV lounge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Express Inn Palembang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash and debit card.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation.

General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Express Inn Palembang
39
Number of floors in Express Inn Palembang
5
Another facilities in Express Inn Palembang
Express check-in, Express check-out, Front desk, 24-hour Receptionist, Luggage storage

Frequently asked question in Express Inn Palembang

What are available facilities at Express Inn Palembang?
There are top facilites at Express Inn Palembang such as AC, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Express Inn Palembang?
The standard check-in time at Express Inn Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Express Inn Palembang?
Express Inn Palembang is a 2.0-star hotel.
How many floors does Express Inn Palembang have?
Express Inn Palembang has 5 floors.
How many rooms are available at Express Inn Palembang?
Express Inn Palembang has 39 rooms in total.
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More Reviews from Other Guests in Express Inn Palembang

8.5
Very Good
From 646 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.3

Location

8.6

Service and Facilites

8.5

People often mention about Express Inn Palembang
All
Bedroom (14)
Distance to City Center (13)
Bathroom (13)
Room Space (11)
Staff Friendliness (10)
Hotel Area (10)
Accessibility (9)
Ambiance (9)
Check-in/out Time (8)
Soundproof (8)
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Traveler Reviews Express Inn Palembang

Number of reviews per page
20
40
Customer reviews
K***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
It's not bad, but unfortunately, on weekends, prices go up compared to normal days.
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D***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The hotel staff was very friendly and easy to check in.
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D***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
The staff is very friendly, the room is clean, the bathroom is clean, the sheets are clean, I will come here again if I go to Palembang, good.
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D***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
The hotel staff is very friendly, the hotel is clean, the bathroom is clean.
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
The room is spacious enough for 4 people. It's quite clean, the hot water runs smoothly, and the AC works fine. I haven't tried turning on the TV, so I don't know for sure. It's close to the city center, tucked away in a small alley, but still safe for cars. There's ample parking for several cars. The staff is friendly and communicative.
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Rudy P.
icon-Transit
Transit
icon-origin-TRAVELOKA
5.4
/10
Reviewed 27 week(s) ago
I stayed at the hotel with my family on Jan 2, 2026, and it was a terrible experience. The staff were unfriendly, and they forced guests to upgrade their rooms if they stayed with a 10-year-old child. There were no non-smoking rooms, and the whole room smelled heavily of cigarette smoke—they even placed an ashtray inside. Non-smokers should definitely avoid this place. The room had almost no amenities: no tissues, no cups or glasses, no electric kettle, and only a small bar of soap. Parking was also a major problem, and I had to leave my car on the roadside. Overall, I do NOT recommend this hotel. To be fair, the room was quite spacious, the bathroom was clean, and both the AC and the hot shower worked well. However, these positives were not enough to make up for the overall experience.
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1 people find it helpful
Accommodation's Reply
21 Jan 2026
First, we would like to thank you for staying with us. We apologize for any inconvenience caused. We would like to clarify that you are traveling with four children (father, wife, and two children). Our staff estimates their ages to be approximately 10 and 14 years old. You booked a room for two people, therefore we requested an upgrade to a room for three people at an additional cost. We were unable to provide a room for two people as there were four of you. Please understand our policy. Again, we apologize for any shortcomings. Thank you.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Very comfortable with the atmosphere, and strategic location.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 34 week(s) ago
Good for business short visit
1 people find it helpful
E***a
icon-origin-TRAVELOKA
6.7
/10
Reviewed 42 week(s) ago
a bit different from the picture
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3 people find it helpful
R***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
Highly recommend for family trips and others, close to the city center...
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4 people find it helpful
G***t
icon-origin-TRAVELOKA
9.4
/10
Reviewed 48 week(s) ago
can help with the early check-in process without any charge
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3 people find it helpful
D***i
icon-Medical
Medical
icon-origin-TRAVELOKA
6.5
/10
Reviewed 52 week(s) ago
Staying in room 80X was very uncomfortable. There was activity in the next room that made noise. The bathroom fixtures were not installed precisely. So be careful if you want to do activities in the bathroom. The mixer shower faucet is too complicated, and the shower head is broken.
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8 people find it helpful
suri s.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 55 week(s) ago
Book a room for 3 people, the room is very comfortable, clean, get 1 double bed and 1 single bed, get 2 pillows for each person, clean bathroom, get towels & mineral water, the best..👍
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1 people find it helpful
L***y
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 56 week(s) ago
Very good, comfortable, clean, recommended
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e***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 57 week(s) ago
The staff did not respond to the reskedjul, even though we had confirmed it via the application.
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Hairum
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
The staff and hotel are all great.
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1 people find it helpful
muthi u.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 58 week(s) ago
Comfortable, clean, have stayed here twice
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1 people find it helpful
A***l
icon-origin-TRAVELOKA
8.8
/10
Reviewed 59 week(s) ago
Check-in time is flexible, the process is fast. The room is comfortable, there is a TV and Wi-Fi.
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A***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 61 week(s) ago
A budget hotel that is still "in" your pocket, strategic location, quite close to everywhere.
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1 people find it helpful
Profile Picture
Novi A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 63 week(s) ago
good and comfortable, just right for a comfortable and safe vacation
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3 people find it helpful
Number of reviews per page
20
40

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Lobby 4 Express Inn Palembang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.5
Very Good
From 646 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.3

Location

8.6

Service and Facilites

8.5

People often mention about Express Inn Palembang
All
Bedroom (14)
Distance to City Center (13)
Bathroom (13)
Room Space (11)
Staff Friendliness (10)
Hotel Area (10)
Accessibility (9)
Ambiance (9)
Check-in/out Time (8)
Soundproof (8)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Express Inn Palembang

Number of reviews per page
20
40
Customer reviews
K***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
It's not bad, but unfortunately, on weekends, prices go up compared to normal days.
Translated by Google Icon
See original
Find this review helpful?
D***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The hotel staff was very friendly and easy to check in.
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Find this review helpful?
D***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
The staff is very friendly, the room is clean, the bathroom is clean, the sheets are clean, I will come here again if I go to Palembang, good.
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D***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
The hotel staff is very friendly, the hotel is clean, the bathroom is clean.
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Find this review helpful?
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
The room is spacious enough for 4 people. It's quite clean, the hot water runs smoothly, and the AC works fine. I haven't tried turning on the TV, so I don't know for sure. It's close to the city center, tucked away in a small alley, but still safe for cars. There's ample parking for several cars. The staff is friendly and communicative.
Read More
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Find this review helpful?
Rudy P.
icon-Transit
Transit
icon-origin-TRAVELOKA
5.4
/10
Reviewed 27 week(s) ago
I stayed at the hotel with my family on Jan 2, 2026, and it was a terrible experience. The staff were unfriendly, and they forced guests to upgrade their rooms if they stayed with a 10-year-old child. There were no non-smoking rooms, and the whole room smelled heavily of cigarette smoke—they even placed an ashtray inside. Non-smokers should definitely avoid this place. The room had almost no amenities: no tissues, no cups or glasses, no electric kettle, and only a small bar of soap. Parking was also a major problem, and I had to leave my car on the roadside. Overall, I do NOT recommend this hotel. To be fair, the room was quite spacious, the bathroom was clean, and both the AC and the hot shower worked well. However, these positives were not enough to make up for the overall experience.
Read More
1 people find it helpful
Accommodation's Reply
21 Jan 2026
First, we would like to thank you for staying with us. We apologize for any inconvenience caused. We would like to clarify that you are traveling with four children (father, wife, and two children). Our staff estimates their ages to be approximately 10 and 14 years old. You booked a room for two people, therefore we requested an upgrade to a room for three people at an additional cost. We were unable to provide a room for two people as there were four of you. Please understand our policy. Again, we apologize for any shortcomings. Thank you.
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Very comfortable with the atmosphere, and strategic location.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 34 week(s) ago
Good for business short visit
1 people find it helpful
E***a
icon-origin-TRAVELOKA
6.7
/10
Reviewed 42 week(s) ago
a bit different from the picture
Translated by Google Icon
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3 people find it helpful
R***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
Highly recommend for family trips and others, close to the city center...
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4 people find it helpful
G***t
icon-origin-TRAVELOKA
9.4
/10
Reviewed 48 week(s) ago
can help with the early check-in process without any charge
Translated by Google Icon
See original
3 people find it helpful
D***i
icon-Medical
Medical
icon-origin-TRAVELOKA
6.5
/10
Reviewed 52 week(s) ago
Staying in room 80X was very uncomfortable. There was activity in the next room that made noise. The bathroom fixtures were not installed precisely. So be careful if you want to do activities in the bathroom. The mixer shower faucet is too complicated, and the shower head is broken.
Translated by Google Icon
See original
8 people find it helpful
suri s.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 55 week(s) ago
Book a room for 3 people, the room is very comfortable, clean, get 1 double bed and 1 single bed, get 2 pillows for each person, clean bathroom, get towels & mineral water, the best..👍
Translated by Google Icon
See original
1 people find it helpful
L***y
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 56 week(s) ago
Very good, comfortable, clean, recommended
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Find this review helpful?
e***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 57 week(s) ago
The staff did not respond to the reskedjul, even though we had confirmed it via the application.
Translated by Google Icon
See original
Find this review helpful?
Hairum
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
The staff and hotel are all great.
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1 people find it helpful
muthi u.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 58 week(s) ago
Comfortable, clean, have stayed here twice
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1 people find it helpful
A***l
icon-origin-TRAVELOKA
8.8
/10
Reviewed 59 week(s) ago
Check-in time is flexible, the process is fast. The room is comfortable, there is a TV and Wi-Fi.
Translated by Google Icon
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Find this review helpful?
A***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 61 week(s) ago
A budget hotel that is still "in" your pocket, strategic location, quite close to everywhere.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Novi A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 63 week(s) ago
good and comfortable, just right for a comfortable and safe vacation
Translated by Google Icon
See original
3 people find it helpful
Number of reviews per page
20
40