Great Diponegoro Hotel Surabaya

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8.6
/10
Very Good
4,917 reviews

What Guests Say About Their Stay

Bedroom (340)
Staff Friendliness (330)
Distance To City Center (328)
Ambiance (315)

U***m

10.0
/ 10
The location is very strategic! Exceptional cleanliness, from the rooms to the entire area. The hotel's food is delicious, and the meeting facilities are also excellent. The perfect choice for comfort and easy access to Surabaya.
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f***a

9.7
/ 10
I've stayed here twice in Surabaya because it provides comfort, even though it's a simple hotel, but it's very memorable for me and my family. I'll definitely stay here again, especially since room 717 was very comfortable. Thank you for providing clean and comfortable facilities.
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G***t

9.4
/ 10
I've been very happy and have stayed there many times because the price is lower than other hotels. It's close to Pasar Turi Station, Bu Rudy Depot, and Indomaret, which has no parking fees. Drinking water is refilled using a Coway machine, which is not available at other hotels. The bathroom is clean and the towels still smell good and don't look worn. Getting in and out of the hotel is easy, finding parking without any hassle. Check-in and check-out are very fast, you could say lightning fast. Hopefully, if I need to return to the area, I'll stay at this hotel again. Keep up the low prices and 5-star service.
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zaza s.

8.5
/ 10
For the service is very good, if you want to request it is delivered very quickly. Thank you Mr. Alvie who has been very friendly to me. My experience is very satisfying.
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Ely C.

10.0
/ 10
I stayed 1 night for a vacation... the room and space were all clean... and at night I went to the cafe, the drinks were really delicious... the breakfast was also delicious... next time I go to Surabaya, I will definitely stay at this hotel... thank you for giving the best for hotel guests
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In the Area
See Map
Jl. Raya Diponegoro No.215, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60241

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Location Great Diponegoro Hotel Surabaya is a hotel in a good neighborhood, which is located at Wonokromo. The hotel is located only 2.68 km away from Wonokromo Station. Not only well positioned, but Great Diponegoro Hotel Surabaya is also one of hotels near the following Pasar Kembang within 1.11 km and Surabaya Town Square within 1.65 km. About Great Diponegoro Hotel Surabaya Whether you are planning an event or other special occasions, Great Diponegoro Hotel Surabaya is a great choice for you with a large and well-equipped function room to suit your requirements. This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Great Diponegoro Hotel Surabaya. From business event to corporate gathering, Great Diponegoro Hotel Surabaya provides complete services and facilities that you and your colleagues need. Have fun with various entertaining facilities for you and the whole family at Great Diponegoro Hotel Surabaya, a wonderful accommodation for your family holiday. If you plan to have a long-term stay, staying at Great Diponegoro Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home. Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Great Diponegoro Hotel Surabaya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. Savor your favorite dishes with special cuisines from Great Diponegoro Hotel Surabaya exclusively for you. WiFi is available within public areas of the property to help you to stay connected with family and friends. Great Diponegoro Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests. With all facilities offered, Great Diponegoro Hotel Surabaya is the right place to stay.
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What's around Great Diponegoro Hotel Surabaya

Jl. Raya Diponegoro No.215, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60241
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Lobby Great Diponegoro Hotel Surabaya
Exterior 2 Great Diponegoro Hotel Surabaya

Discover More About Great Diponegoro Hotel Surabaya

Location


Great Diponegoro Hotel Surabaya is a hotel in a good neighborhood, which is located at Wonokromo.

The hotel is located only 2.68 km away from Wonokromo Station.

Not only well positioned, but Great Diponegoro Hotel Surabaya is also one of hotels near the following Pasar Kembang within 1.11 km and Surabaya Town Square within 1.65 km.

About Great Diponegoro Hotel Surabaya

Whether you are planning an event or other special occasions, Great Diponegoro Hotel Surabaya is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Great Diponegoro Hotel Surabaya.

From business event to corporate gathering, Great Diponegoro Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Great Diponegoro Hotel Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Great Diponegoro Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Great Diponegoro Hotel Surabaya.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Great Diponegoro Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Great Diponegoro Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Great Diponegoro Hotel Surabaya is the right place to stay.

All facilities in Great Diponegoro Hotel Surabaya

Bar, Cafe and Lounge Great Diponegoro Hotel Surabaya
Bar, Cafe and Lounge
Functional Hall Great Diponegoro Hotel Surabaya
Functional Hall
Common Space Great Diponegoro Hotel Surabaya
Common Space
Lobby Great Diponegoro Hotel Surabaya
Lobby
Accommodation Services Great Diponegoro Hotel Surabaya
Accommodation Services

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast (surcharge)
  • Cafe
  • Dining area
  • Early bird breakfast
  • Fullboard with drinks
  • Hot breakfast
  • Show cooking restaurant

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Rooftop terrace
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Accessibilty

  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • Roll-in shower
  • Wheelchair accessible

Business Facilities

  • Business facilities
  • Conference hostess
  • Conference room
  • Meeting facilities

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Massage

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Great Diponegoro Hotel Surabaya

Important Note
In relation with the Mayor of Surabaya's instruction letter to stop the spread of Covid-19 virus, hotel guests from outside Surabaya who plan to stay for more than 3 days (2 nights) are required to show negative swab/RT-PCR test result upon check in.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

We inform you that during the Pandemic period, Great Diponegoro Hotel Surabaya will implement an In Room Breakfast system (breakfast will be delivered directly to each room).
For customers who stays more than 3 days is strictly required to provide rapid tesf certificate upon check in.
Hotel not accept guest who stays for self isolation purpose.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Great Diponegoro Hotel Surabaya
90
Number of floors in Great Diponegoro Hotel Surabaya
12
Another facilities in Great Diponegoro Hotel Surabaya
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Great Diponegoro Hotel Surabaya

What are available facilities at Great Diponegoro Hotel Surabaya?
There are top facilites at Great Diponegoro Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Great Diponegoro Hotel Surabaya?
The standard check-in time at Great Diponegoro Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Great Diponegoro Hotel Surabaya provide breakfast?
Yes, Great Diponegoro Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Great Diponegoro Hotel Surabaya?
Great Diponegoro Hotel Surabaya is a 3.0-star hotel.
How many floors does Great Diponegoro Hotel Surabaya have?
Great Diponegoro Hotel Surabaya has 12 floors.
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More Reviews from Other Guests in Great Diponegoro Hotel Surabaya

8.7
Very Good
From 4,916 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.5

Location

8.9

Service and Facilites

8.8

People often mention about Great Diponegoro Hotel Surabaya
All
Bedroom (209)
Staff Friendliness (201)
Distance to City Center (196)
Ambiance (194)
Bathroom (188)
Accessibility (171)
Room Space (166)
Hotel Area (157)
Surroundings (154)
Family Friendly (124)
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Most Recent
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Traveler Reviews Great Diponegoro Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
L***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 day(s) ago
The room atmosphere is comfortable, but I don't like and feel uncomfortable getting a room with a connecting door.
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Heru C.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 day(s) ago
The location is strategic in the center of Surabaya, the rooms are clean and comfortable, and the hotel staff are kind and friendly.
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Accommodation's Reply
04 Aug 2026
Dear Mr./Ms. Heru C., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are delighted that you have shared your experience on our hotel review page. We hope to welcome you again in the future. Thank you and have a great day. Sincerely, The Management Team
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Rama m. m.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The suite room is very spacious, recommended for relaxing with family or a partner. There's also a desk for working. It's just a shame there's no bathtub.
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Accommodation's Reply
04 Aug 2026
Dear Ms./Mrs. Rama M.M., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are delighted that you have shared your experience on our hotel review page. We hope to welcome you again in the future. Thank you and have a great day. Sincerely, The Management Team
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
A recommended place to stay. The staff is friendly. The food is varied and the staff is very quick to fill any empty plates.
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Accommodation's Reply
04 Aug 2026
Dear G*t, First of all, we sincerely thank you for choosing Great Diponegoro Surabaya Hotel during your stay in Surabaya and for taking the time to write a review. We are very happy that you shared your valuable experience on our hotel review page. We look forward to your next visit. Thank you. Have a wonderful day. Sincerely, The Hotel Management
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N***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
A hotel that is actually luxurious but budget friendly
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Accommodation's Reply
04 Aug 2026
Dear N*e, First of all, we sincerely thank you for choosing Great Diponegoro Surabaya Hotel during your visit to Surabaya and for taking the time to write a review. We are very happy that you shared your valuable experience on our hotel review page. We look forward to seeing you again on your next visit. Thank you. Have a wonderful day. Sincerely, The Hotel Management
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Hadi S.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
The rooms are comfortable, clean, and the breakfast menu is good. Maintain the service and prices, if possible, minimize them.
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Accommodation's Reply
04 Aug 2026
Dear Mr. Hadi S., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are delighted that you have shared your experience on our hotel review page. We hope to welcome you again in the future. Thank you and have a great day. Sincerely, The Management Team
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Thank you, Mr. Alvi. The room was clean, tidy, and comfortable. The service was also very friendly. Very satisfied. My only suggestion is that the uniforms need updating.
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Accommodation's Reply
04 Aug 2026
Dear Mr./Ms. S*i, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are pleased that you have shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management Team
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Kurnia H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel's location is strategic, although the rooms are a bit cramped, it is suitable for short stays.
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Accommodation's Reply
27 Jul 2026
Dear Ms. Kurnia H., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are pleased that you have shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management Team
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G***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff is very friendly and not rude 😄
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Accommodation's Reply
27 Jul 2026
Dear Mr./Ms. G*e, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are delighted that you shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management
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D***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Everything is fine. Please maintain it and improve it if necessary. Oh, and I'd like to suggest adding fragrance or aromatherapy to the room to make it more comfortable.
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Accommodation's Reply
22 Jul 2026
Dear D*t, thank you very much for staying at the Grand Dibonegoro Surabaya Hotel during your stay in Surabaya, and for taking the time to share your valuable feedback. We are delighted that you took the time to leave your comments on our hotel review page. We sincerely look forward to welcoming you back again. Thank you again. Have a wonderful day. Sincerely, The Hotel Management Team
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eko h.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great, no loss. Friendly and efficient staff.
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Accommodation's Reply
22 Jul 2026
Dear Mr./Ms. Eko h., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are pleased that you have shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management Team
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s***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
This is my fourth experience staying here for transit. Honestly, from the beginning I really liked it, there is a citylight + flyover view from the room (the important thing is to request it), it is also close to everywhere. But this time the experience was a bit disappointing because I found the condition of the spray and blanket were not changed/washed, because there were traces of makeup and lipstick and there was dirt that could be scraped off. The floor was also dusty and there was a lot of hair loss. If the dust was still okay for me, maybe because the room had not been used for a long time. But the spray and blanket were not changed/washed, that was really bad.
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Accommodation's Reply
22 Jul 2026
Dear Mr./Ms. S*a, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and for taking the time to write a review for us. We are pleased that you shared your experience on our hotel review page. We apologize for any unpleasant or disappointing experience at our hotel. We have forwarded your review to the relevant department for internal evaluation in order to provide better service in the future. We sincerely hope to welcome you again. Thank you and have a great day. Sincerely, The Management
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Gendhis D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff is friendly, connecting rooms are available.. Very family friendly..
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Accommodation's Reply
16 Jul 2026
Dear Mr. Gendis D., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are delighted that you have shared your experience on our hotel review page. We hope to welcome you again in the future. Thank you and have a great day. Sincerely, The Management Team
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V***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Okay, okay. The hotel is comfortable, and the staff is also good.
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Accommodation's Reply
16 Jul 2026
Dear Mr./Ms. V*o, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are delighted that you have shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management
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Fadhila N. K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Very comfortable, especially for me time.. next time I go to Sby again, I will definitely stay here again✨
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Accommodation's Reply
16 Jul 2026
Dear Ms./Mrs. Fadilah N.K., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are pleased that you have shared your experience on our hotel review page. We hope to welcome you again in the future. Thank you and have a great day. Sincerely, The Management Team
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Recommended for families, but access to enter and park the hotel is difficult, the land is narrow, fortunately there are friendly and agile staff, so it really helps.
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Accommodation's Reply
16 Jul 2026
Dear Mr./Ms. S*i, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are pleased that you have shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management Team
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F***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The lobby, elevator, hallways, and rooms were clean. The amenities were complete, though the towels could probably be replaced as they were getting faded. But they were clean. The food was quite varied. Overall, it was very good.
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Accommodation's Reply
16 Jul 2026
Dear Mr./Ms. F*r, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and for taking the time to write a review for us. We are pleased that you shared your experience on our hotel review page. We apologize for any unpleasant or disappointing experience at our hotel. We have forwarded your review to the relevant department for internal evaluation in order to provide better service in the future. We sincerely hope to welcome you again. Thank you and have a great day. Sincerely, The Management
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M***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
I'm a regular, always staying here when I go to Surabaya. It's cheap but top-notch.
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Accommodation's Reply
16 Jul 2026
Dear M*n, First of all, we sincerely thank you for choosing Great Diponegoro Surabaya Hotel during your visit to Surabaya and for taking the time to write a review. We are very happy that you shared your valuable experience on our hotel review page. We look forward to seeing you again on your next visit. Thank you. Have a wonderful day. Sincerely, The Hotel Management
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G***t
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Our business activities feel close when visiting our clients, strategically located in the city center. Many culinary and dining options are within easy reach.
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Accommodation's Reply
16 Jul 2026
Dear Mr./Mr. G*t, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are delighted that you have shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Hotel staff is friendly, room cleanliness and facilities are okay
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Accommodation's Reply
16 Jul 2026
Dear Mr./Ms. D*i, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are delighted that you shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management Team
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Number of reviews per page
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40

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Bedroom 4 Great Diponegoro Hotel Surabaya

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8.7
Very Good
From 4,916 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.5

Location

8.9

Service and Facilites

8.8

People often mention about Great Diponegoro Hotel Surabaya
All
Bedroom (209)
Staff Friendliness (201)
Distance to City Center (196)
Ambiance (194)
Bathroom (188)
Accessibility (171)
Room Space (166)
Hotel Area (157)
Surroundings (154)
Family Friendly (124)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Great Diponegoro Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
L***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 day(s) ago
The room atmosphere is comfortable, but I don't like and feel uncomfortable getting a room with a connecting door.
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Heru C.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 day(s) ago
The location is strategic in the center of Surabaya, the rooms are clean and comfortable, and the hotel staff are kind and friendly.
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Accommodation's Reply
04 Aug 2026
Dear Mr./Ms. Heru C., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are delighted that you have shared your experience on our hotel review page. We hope to welcome you again in the future. Thank you and have a great day. Sincerely, The Management Team
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Rama m. m.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The suite room is very spacious, recommended for relaxing with family or a partner. There's also a desk for working. It's just a shame there's no bathtub.
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Accommodation's Reply
04 Aug 2026
Dear Ms./Mrs. Rama M.M., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are delighted that you have shared your experience on our hotel review page. We hope to welcome you again in the future. Thank you and have a great day. Sincerely, The Management Team
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
A recommended place to stay. The staff is friendly. The food is varied and the staff is very quick to fill any empty plates.
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Accommodation's Reply
04 Aug 2026
Dear G*t, First of all, we sincerely thank you for choosing Great Diponegoro Surabaya Hotel during your stay in Surabaya and for taking the time to write a review. We are very happy that you shared your valuable experience on our hotel review page. We look forward to your next visit. Thank you. Have a wonderful day. Sincerely, The Hotel Management
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N***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
A hotel that is actually luxurious but budget friendly
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Accommodation's Reply
04 Aug 2026
Dear N*e, First of all, we sincerely thank you for choosing Great Diponegoro Surabaya Hotel during your visit to Surabaya and for taking the time to write a review. We are very happy that you shared your valuable experience on our hotel review page. We look forward to seeing you again on your next visit. Thank you. Have a wonderful day. Sincerely, The Hotel Management
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Hadi S.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
The rooms are comfortable, clean, and the breakfast menu is good. Maintain the service and prices, if possible, minimize them.
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Accommodation's Reply
04 Aug 2026
Dear Mr. Hadi S., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are delighted that you have shared your experience on our hotel review page. We hope to welcome you again in the future. Thank you and have a great day. Sincerely, The Management Team
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Thank you, Mr. Alvi. The room was clean, tidy, and comfortable. The service was also very friendly. Very satisfied. My only suggestion is that the uniforms need updating.
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Accommodation's Reply
04 Aug 2026
Dear Mr./Ms. S*i, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are pleased that you have shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management Team
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Kurnia H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel's location is strategic, although the rooms are a bit cramped, it is suitable for short stays.
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Accommodation's Reply
27 Jul 2026
Dear Ms. Kurnia H., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are pleased that you have shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management Team
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G***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff is very friendly and not rude 😄
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Accommodation's Reply
27 Jul 2026
Dear Mr./Ms. G*e, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are delighted that you shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management
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D***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Everything is fine. Please maintain it and improve it if necessary. Oh, and I'd like to suggest adding fragrance or aromatherapy to the room to make it more comfortable.
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Accommodation's Reply
22 Jul 2026
Dear D*t, thank you very much for staying at the Grand Dibonegoro Surabaya Hotel during your stay in Surabaya, and for taking the time to share your valuable feedback. We are delighted that you took the time to leave your comments on our hotel review page. We sincerely look forward to welcoming you back again. Thank you again. Have a wonderful day. Sincerely, The Hotel Management Team
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eko h.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great, no loss. Friendly and efficient staff.
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Accommodation's Reply
22 Jul 2026
Dear Mr./Ms. Eko h., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are pleased that you have shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management Team
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s***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
This is my fourth experience staying here for transit. Honestly, from the beginning I really liked it, there is a citylight + flyover view from the room (the important thing is to request it), it is also close to everywhere. But this time the experience was a bit disappointing because I found the condition of the spray and blanket were not changed/washed, because there were traces of makeup and lipstick and there was dirt that could be scraped off. The floor was also dusty and there was a lot of hair loss. If the dust was still okay for me, maybe because the room had not been used for a long time. But the spray and blanket were not changed/washed, that was really bad.
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Accommodation's Reply
22 Jul 2026
Dear Mr./Ms. S*a, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and for taking the time to write a review for us. We are pleased that you shared your experience on our hotel review page. We apologize for any unpleasant or disappointing experience at our hotel. We have forwarded your review to the relevant department for internal evaluation in order to provide better service in the future. We sincerely hope to welcome you again. Thank you and have a great day. Sincerely, The Management
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Gendhis D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff is friendly, connecting rooms are available.. Very family friendly..
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Accommodation's Reply
16 Jul 2026
Dear Mr. Gendis D., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are delighted that you have shared your experience on our hotel review page. We hope to welcome you again in the future. Thank you and have a great day. Sincerely, The Management Team
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V***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Okay, okay. The hotel is comfortable, and the staff is also good.
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Accommodation's Reply
16 Jul 2026
Dear Mr./Ms. V*o, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are delighted that you have shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management
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Fadhila N. K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Very comfortable, especially for me time.. next time I go to Sby again, I will definitely stay here again✨
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Accommodation's Reply
16 Jul 2026
Dear Ms./Mrs. Fadilah N.K., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are pleased that you have shared your experience on our hotel review page. We hope to welcome you again in the future. Thank you and have a great day. Sincerely, The Management Team
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Recommended for families, but access to enter and park the hotel is difficult, the land is narrow, fortunately there are friendly and agile staff, so it really helps.
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Accommodation's Reply
16 Jul 2026
Dear Mr./Ms. S*i, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are pleased that you have shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management Team
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F***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The lobby, elevator, hallways, and rooms were clean. The amenities were complete, though the towels could probably be replaced as they were getting faded. But they were clean. The food was quite varied. Overall, it was very good.
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Accommodation's Reply
16 Jul 2026
Dear Mr./Ms. F*r, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and for taking the time to write a review for us. We are pleased that you shared your experience on our hotel review page. We apologize for any unpleasant or disappointing experience at our hotel. We have forwarded your review to the relevant department for internal evaluation in order to provide better service in the future. We sincerely hope to welcome you again. Thank you and have a great day. Sincerely, The Management
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M***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
I'm a regular, always staying here when I go to Surabaya. It's cheap but top-notch.
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Accommodation's Reply
16 Jul 2026
Dear M*n, First of all, we sincerely thank you for choosing Great Diponegoro Surabaya Hotel during your visit to Surabaya and for taking the time to write a review. We are very happy that you shared your valuable experience on our hotel review page. We look forward to seeing you again on your next visit. Thank you. Have a wonderful day. Sincerely, The Hotel Management
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G***t
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Our business activities feel close when visiting our clients, strategically located in the city center. Many culinary and dining options are within easy reach.
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Accommodation's Reply
16 Jul 2026
Dear Mr./Mr. G*t, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are delighted that you have shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Hotel staff is friendly, room cleanliness and facilities are okay
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Accommodation's Reply
16 Jul 2026
Dear Mr./Ms. D*i, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are delighted that you shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management Team
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