ibis Styles Malang

Hotels
8.5
/10
Very Good
6,797 reviews

What Guests Say About Their Stay

Staff Friendliness (148)
Bedroom (129)
Distance To City Center (127)
Ambiance (117)
r***a
10.0
/ 10
Been here a lot with my parents, and this year, it's my first time here as a parent. Awesome staff, good services, comfy room, and family-friendly hotel. Definitely will be back here again next time.
Mohammad M.
9.4
/ 10
The staff is amazing, they're friendly. I even chatted with the interns and even the chef. They're friendly and share their experiences. The rooms are clean, and the welcome drink is delicious. Awesome. Awesome.
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Y***o
10.0
/ 10
It was a pleasure to stay here. The room was clean, the bathroom clean, the water running smoothly, and the mountain view was excellent. The breakfast was delicious and varied. The staff were all very friendly. The check-in and check-out process was most impressive; it was fast and hassle-free. I never thought a hotel of this class could be so good.
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G***t
9.4
/ 10
The hotel staff was very friendly, helpful with check-in and check-out, and quick to provide information on everything from how to use your card to accessing your room to the menu. The food was delicious, and the rooms were clean. The service was top-notch. 😊
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I***s
8.5
/ 10
The hotel staff was very friendly and helpful during check-in and check-out. We guarantee you'll be satisfied and want to stay again when you're in Malang.
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In the Area
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Jl. Letjend S. Parman No. 45, Purwantoro, Kec. Blimbing,, Kota Malang, Blimbing, Malang, Jawa Timur, Indonesia, 65122

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
ibis Styles Malang is located in area / city Blimbing. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around ibis Styles Malang

Jl. Letjend S. Parman No. 45, Purwantoro, Kec. Blimbing,, Kota Malang, Blimbing, Malang, Jawa Timur, Indonesia, 65122
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Location


ibis Styles Malang is located in area / city Blimbing.

About ibis Styles Malang

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at ibis Styles Malang.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

ibis Styles Malang is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, ibis Styles Malang is the right place to stay.

All facilities in ibis Styles Malang

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Others

Hotel Services

  • Concierge
  • Express check-out
  • 24-hour Receptionist

Public Facilities

  • Parking
  • WiFi in public area

General

  • Swimming pool

In-room Facilities

  • TV

Accommodation Policy & General Information in ibis Styles Malang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in ibis Styles Malang
11
Another facilities in ibis Styles Malang
Concierge, Express check-out, 24-hour Receptionist, WiFi in public area, Swimming pool

Frequently asked question in ibis Styles Malang

What are available facilities at ibis Styles Malang?
There are top facilites at ibis Styles Malang such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ibis Styles Malang?
The standard check-in time at ibis Styles Malang is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of ibis Styles Malang?
ibis Styles Malang is a 3.0-star hotel.
How many floors does ibis Styles Malang have?
ibis Styles Malang has 11 floors.
Does ibis Styles Malang provide parking?
Yes, ibis Styles Malang provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in ibis Styles Malang

Overall Ratings & Reviews ibis Styles Malang

Traveloka (6,687)
Other sources (110)
8.6
Very Good
From 6,687 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.8

Service and Facilites

8.7

People often mention about ibis Styles Malang
All
Staff Friendliness (98)
Bedroom (88)
Ambiance (87)
Distance to City Center (83)
Bathroom (82)
Accessibility (75)
Family Friendly (71)
Room Space (71)
Hotel Area (71)
Wifi (65)
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Traveler Reviews ibis Styles Malang

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20
40
Customer reviews
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Highly recommended to stay here again on your next trip
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Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your experience at ibis Styles Malang. We are delighted to hear that you were satisfied and will recommend our hotel for your next stay. Your trust and recommendation are a great encouragement to the entire ibis Styles Malang team and motivate us to continue striving for friendly, professional, and consistent service. We look forward to welcoming you back to ibis Styles Malang on your next trip. Sincerely, Ina Rianawati, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The room is nice and clean, minimalist style, with warm swimming pool, I'd love it...
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Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Thank you for sharing your lovely feedback following your stay at Ibis Styles Malang. We are delighted to know that you enjoyed the nice and clean room, appreciated the minimalist style, and found the warm swimming pool to your liking. It is always rewarding for us to learn that our facilities and atmosphere contributed to a pleasant and memorable stay. Your positive comments truly motivate our team to continue delivering comfort and warm hospitality for every guest. We look forward to welcoming you back to Ibis Styles Malang for another enjoyable stay in the future. Sincerely yours, Ina Rianawati General Manager
w***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
I will inform you the real conditions when I stayed: good location, easy access, clean and comfortable room & toilet conditions, hot water is awesome, the view of the room is like a Malang resident's house because I got a room on the right side of the hotel, the security service, reception, and restaurant staff are friendly, everything is minimalist, the room is mini, the toilet is separate from the bathroom, in my room I was given 1 tea, very little sugar, breakfast costs 100 thousand + VAT per person, the menu and taste are also standard, free breakfast for ages 0-12 years, that's my info & real story, if there are any shortcomings, please improve, if there are already good ones, keep it up, keep up the good work 🙏
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Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your honest and detailed experience staying at Ibis Styles Malang. We appreciate your trust and for sharing such an authentic experience during your stay. We are delighted to hear that you found the hotel's location easily accessible, the rooms and bathrooms clean and comfortable, the hot water working well, and the friendly service from our security, reception, and restaurant staff. We especially appreciate your appreciation for our minimalist concept. We will take your feedback regarding room size, bathroom and toilet separation, in-room beverage availability, and the variety and taste of breakfast seriously into consideration. Furthermore, please be informed that Ibis Styles Malang has implemented a zero-use single-use plastics program as part of our commitment to environmental conservation. Therefore, some amenities are available in limited quantities and upon guest request. We will forward your feedback to the relevant teams for evaluation and improvement in the future. Thank you for your constructive feedback and hopeful spirit. We will maintain our strengths and work on improvements to provide an even better guest experience. We sincerely hope to welcome you back to Ibis Styles Malang in the future. Sincerely, Ina Rianawati, General Manager
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Ika L. M. E.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Amazing... it is my first stay at Ibis Style Hotel Malang. Staff are friendly and accomodating. They have spacious family room. not only spacious but also clean and sweet-scented. The window view from room 601 is beautiful with the Panderman mountain. linen is clean and sweet-smeelling. Hotel location is strategic which is very easy to find food surrounding this hotel. They alao have swimming pool and gym. Recommended Hotel!!! Accor Hotel guarrantee never fail you ❤️❤️❤️
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Accommodation's Reply
03 Feb 2026
Dear Ika, Thank you very much for sharing your wonderful and detailed experience following your first stay at Ibis Styles Malang. We are truly delighted to learn that your stay left such a positive impression. It is a pleasure to know that you appreciated the friendliness and attentiveness of our team, as well as the spacious, clean, and pleasantly scented Family Room. We are especially happy that you enjoyed the beautiful Mountain View from Room 601, along with the freshness of our linens, which are part of our commitment to guest comfort. Your kind comments regarding our strategic location, nearby dining options, and facilities such as the swimming pool and gym are sincerely appreciated. Feedback like yours truly motivates our entire team to continue delivering memorable and enjoyable stays. Thank you for your trust in Accor and for recommending Ibis Styles Malang. We look forward to welcoming you back for another exceptional stay in the future. Sincerely yours, Ina Rianawati General Manager
s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Satisfied and I think I will come back again
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Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Thank you for sharing your positive experience at ibis Styles Malang. We are delighted to hear that you enjoyed your stay and plan to stay with us again. Your trust and intention to return are a great appreciation for our entire team and motivate us to continue providing friendly, professional, and consistent service. We look forward to welcoming you back to ibis Styles Malang for your next stay. Sincerely, Ina Rianawati, General Manager
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w***u
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
quite pocket-friendly and of course close to the city center
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Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Ibis Styles Malang. We are delighted to hear that our hotel met your needs and budget, and its central location made getting around Malang very convenient. Your review encourages us to continue providing comfortable accommodations in a great location at excellent value for all our guests. We hope to welcome you back to Ibis Styles Malang again in the future. Sincerely, Ina Rianawati, General Manager
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F***X
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Even though check-in was late at night, the process was quite fast... The reception staff were friendly...
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Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at ibis Styles Malang. We are delighted to hear that, despite your late arrival, check-in was smooth and efficient. We appreciate your appreciation for the service provided by the front desk staff, and this compliment motivates our entire team to strive for fast, friendly, and professional service for all our guests. We look forward to welcoming you back to ibis Styles Malang on your next visit. Sincerely, Ina Rianawati, General Manager
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Y***p
icon-origin-TRAVELOKA
9.3
/10
Reviewed 6 week(s) ago
Good service and nice hotel and location
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Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Thank you for sharing your feedback following your stay at Ibis Styles Malang. We are pleased to know that you appreciated our service, hotel facilities, and strategic location. Your positive comments are truly encouraging for our team and motivate us to continue providing warm, professional service and a pleasant stay experience for every guest. We look forward to welcoming you back to Ibis Styles Malang in the future. Sincerely yours, Ina Rianawati General Manager
M***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Absolutely amazing, clean and comfortable
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Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your positive experience at ibis Styles Malang. We are delighted to hear that you had a wonderful experience at our clean and comfortable hotel. Your compliments motivate the entire ibis Styles Malang team to maintain our high standards of cleanliness and provide the best possible comfort and service to all our guests. We look forward to welcoming you back to ibis Styles Malang again in the future. Sincerely, Ina Rianawati, General Manager
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Fendrick C. P.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel is nice and clean and comfortable too
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Accommodation's Reply
03 Feb 2026
Dear Mr. Fendirick C.P., Thank you for taking the time to share your experience with ibis Styles Malang. We are delighted to hear that you found our hotel pleasant, clean, and comfortable during your stay. Your compliments motivate the entire ibis Styles Malang team to continue striving to maintain the quality of cleanliness, comfort, and friendly, professional service. We hope to welcome you back to ibis Styles Malang on your next visit. Sincerely, Ina Rianawati, General Manager
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r***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Been here a lot with my parents, and this year, it's my first time here as a parent. Awesome staff, good services, comfy room, and family-friendly hotel. Definitely will be back here again next time.
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O***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly, the rooms are clean, comfortable, with a view of Malang City, and the staff service is very friendly.
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Mohammad M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The staff is amazing, they're friendly. I even chatted with the interns and even the chef. They're friendly and share their experiences. The rooms are clean, and the welcome drink is delicious. Awesome. Awesome.
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Accommodation's Reply
24 Dec 2025
Dear Mr. Mohammad M, Thank you for sharing your experience at ibis Styles Malang. We are delighted to read your review and know that you were impressed by the warm hospitality of our entire team, from the interns to the chefs, and enjoyed your warm and memorable experience. This reflects the true spirit of service that we uphold. We are also pleased to hear that you were satisfied with the cleanliness of your room and enjoyed the welcome drink we provided. Your compliments are a great inspiration to our entire team to continue striving to provide memorable stays for all our guests. We greatly appreciate your feedback, as it helps us improve our services and guest experience. We hope to welcome you back to ibis Styles Malang in the future. Sincerely, Ina Rianawati, General Manager
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T***y
icon-origin-TRAVELOKA
8.3
/10
Reviewed 7 week(s) ago
no toothbrush, no drinking water in the room, only one slipper, booked for 2 people with children but given a small bed.
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Accommodation's Reply
24 Dec 2025
Dear Valued Guest, Thank you for sharing your experience staying at ibis Styles Malang. We apologize for any inconvenience you experienced regarding the in-room amenities, including the lack of toothbrushes and drinking water, insufficient slippers, and the uncomfortable bed size for guests traveling with children. This is certainly not the experience we expect from our guests. For further information, ibis Styles Malang is implementing a program to reduce the use of single-use plastics, therefore some amenities, such as toothbrushes and drinking water, will be provided upon request. However, we recognize that this information and availability could be communicated more clearly to avoid inconvenience. We have noted your feedback regarding the provision of slippers and adjusting bed sizes to better suit the number and needs of guests, and we will follow up with the relevant team. We greatly appreciate your feedback, as it helps us improve our services and guest experience. We look forward to welcoming you back to ibis Styles Malang in the future with an even better experience. Sincerely, Ina Rianawati, General Manager
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Overall everything is good, room facilities, swimming pool & breakfast, top
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Accommodation's Reply
24 Dec 2025
Dear Valued Guest, Thank you very much for sharing your experience staying at ibis Styles Malang. We are delighted to hear that you enjoyed your room amenities, the swimming pool, and the breakfast. Your compliments will encourage our team to continue striving for excellent service and facilities. Your valuable feedback will be invaluable in improving our services and enhancing the guest experience. We hope to welcome you back again soon. Sincerely, General Manager, Ina Lianawati
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D***g
icon-Transit
Transit
icon-origin-TRAVELOKA
7.2
/10
Reviewed 7 week(s) ago
The room was comfortable and clean, and the access was easy. I just forgot to brush my teeth and there was no toothpaste 😁
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Accommodation's Reply
24 Dec 2025
Dear Valued Guest, Thank you for sharing your experience staying at ibis Styles Malang. We are pleased to hear that you found your room comfortable and clean, and the hotel conveniently located. However, we apologize for the inconvenience regarding the lack of toothbrushes and toothpaste in your room. For your information, ibis Styles Malang is currently implementing a program to reduce the use of single-use plastics as part of our commitment to environmental sustainability. Therefore, some amenities, such as toothbrushes and toothpaste, will be provided upon request. Our staff will be happy to assist you in obtaining them whenever you require them. We apologize if this information was not communicated accurately. We greatly appreciate your feedback, as it helps us improve our services and guest experience. We look forward to welcoming you back in the future. Sincerely, Ina Rianawati, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The room and bathroom were clean too, the staff were friendly and helpful when requesting breakfast for the trip to Bromo.
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Accommodation's Reply
24 Dec 2025
Dear Valued Guest, Thank you for sharing your experience staying at ibis Styles Malang. We are delighted to hear that your room and bathroom were clean and that our staff were very helpful with breakfast arrangements for your trip to Bromo. I am glad to have played a part in making your trip comfortable and smooth. We greatly appreciate your feedback, as it helps us improve our services and guest experience. We hope to welcome you back in the future. Sincerely, Ina Rianawati, General Manager
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 8 week(s) ago
cleanliness of eating utensils during breakfast
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Accommodation's Reply
24 Dec 2025
Dear Valued Guest, Thank you for your feedback on ibis Styles Malang. We apologize if you found the cleanliness of the breakfast utensils not to your expectations. This is extremely important to us, as cleanliness and guest comfort are our top priorities. We have forwarded your feedback to the relevant team for immediate evaluation and improvement, ensuring that the cleanliness standards in the breakfast area are always maintained. We greatly appreciate your feedback, which helps us improve our service and guest experience. We look forward to welcoming you back in the future for a better experience. Sincerely, Ina Rianawati, General Manager
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Hasan B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Very comfortable for resting. Thank you to the Ibis Hotel.
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Accommodation's Reply
24 Dec 2025
Dear Mr. Hasan B, Thank you for sharing your experience at ibis Styles Malang. We are delighted to hear that you had a wonderful time during your stay at our hotel. The entire ibis Styles Malang team greatly appreciates your feedback. We value your comments as they help us improve our services and customer experience. We hope to welcome you back in the future. Sincerely, Ina Rianawati, General Manager
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R***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly and responds promptly to complaints.
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Accommodation's Reply
24 Dec 2025
Dear Valued Guest, Thank you for sharing your experience staying at ibis Styles Malang. We are delighted to hear that our staff were friendly and responsive to your concerns. We strive to provide prompt and attentive service to ensure maximum comfort for all guests. We greatly appreciate your feedback, which helps us improve our services and guest experience. We look forward to welcoming you back in the future. Sincerely, Ina Rianawati, General Manager
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews ibis Styles Malang

Traveloka (6,687)
Other sources (110)
8.6
Very Good
From 6,687 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.8

Service and Facilites

8.7

People often mention about ibis Styles Malang
All
Staff Friendliness (98)
Bedroom (88)
Ambiance (87)
Distance to City Center (83)
Bathroom (82)
Accessibility (75)
Family Friendly (71)
Room Space (71)
Hotel Area (71)
Wifi (65)
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Traveler Reviews ibis Styles Malang

Number of reviews per page
20
40
Customer reviews
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Highly recommended to stay here again on your next trip
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Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your experience at ibis Styles Malang. We are delighted to hear that you were satisfied and will recommend our hotel for your next stay. Your trust and recommendation are a great encouragement to the entire ibis Styles Malang team and motivate us to continue striving for friendly, professional, and consistent service. We look forward to welcoming you back to ibis Styles Malang on your next trip. Sincerely, Ina Rianawati, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The room is nice and clean, minimalist style, with warm swimming pool, I'd love it...
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Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Thank you for sharing your lovely feedback following your stay at Ibis Styles Malang. We are delighted to know that you enjoyed the nice and clean room, appreciated the minimalist style, and found the warm swimming pool to your liking. It is always rewarding for us to learn that our facilities and atmosphere contributed to a pleasant and memorable stay. Your positive comments truly motivate our team to continue delivering comfort and warm hospitality for every guest. We look forward to welcoming you back to Ibis Styles Malang for another enjoyable stay in the future. Sincerely yours, Ina Rianawati General Manager
w***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
I will inform you the real conditions when I stayed: good location, easy access, clean and comfortable room & toilet conditions, hot water is awesome, the view of the room is like a Malang resident's house because I got a room on the right side of the hotel, the security service, reception, and restaurant staff are friendly, everything is minimalist, the room is mini, the toilet is separate from the bathroom, in my room I was given 1 tea, very little sugar, breakfast costs 100 thousand + VAT per person, the menu and taste are also standard, free breakfast for ages 0-12 years, that's my info & real story, if there are any shortcomings, please improve, if there are already good ones, keep it up, keep up the good work 🙏
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Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your honest and detailed experience staying at Ibis Styles Malang. We appreciate your trust and for sharing such an authentic experience during your stay. We are delighted to hear that you found the hotel's location easily accessible, the rooms and bathrooms clean and comfortable, the hot water working well, and the friendly service from our security, reception, and restaurant staff. We especially appreciate your appreciation for our minimalist concept. We will take your feedback regarding room size, bathroom and toilet separation, in-room beverage availability, and the variety and taste of breakfast seriously into consideration. Furthermore, please be informed that Ibis Styles Malang has implemented a zero-use single-use plastics program as part of our commitment to environmental conservation. Therefore, some amenities are available in limited quantities and upon guest request. We will forward your feedback to the relevant teams for evaluation and improvement in the future. Thank you for your constructive feedback and hopeful spirit. We will maintain our strengths and work on improvements to provide an even better guest experience. We sincerely hope to welcome you back to Ibis Styles Malang in the future. Sincerely, Ina Rianawati, General Manager
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Ika L. M. E.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Amazing... it is my first stay at Ibis Style Hotel Malang. Staff are friendly and accomodating. They have spacious family room. not only spacious but also clean and sweet-scented. The window view from room 601 is beautiful with the Panderman mountain. linen is clean and sweet-smeelling. Hotel location is strategic which is very easy to find food surrounding this hotel. They alao have swimming pool and gym. Recommended Hotel!!! Accor Hotel guarrantee never fail you ❤️❤️❤️
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Accommodation's Reply
03 Feb 2026
Dear Ika, Thank you very much for sharing your wonderful and detailed experience following your first stay at Ibis Styles Malang. We are truly delighted to learn that your stay left such a positive impression. It is a pleasure to know that you appreciated the friendliness and attentiveness of our team, as well as the spacious, clean, and pleasantly scented Family Room. We are especially happy that you enjoyed the beautiful Mountain View from Room 601, along with the freshness of our linens, which are part of our commitment to guest comfort. Your kind comments regarding our strategic location, nearby dining options, and facilities such as the swimming pool and gym are sincerely appreciated. Feedback like yours truly motivates our entire team to continue delivering memorable and enjoyable stays. Thank you for your trust in Accor and for recommending Ibis Styles Malang. We look forward to welcoming you back for another exceptional stay in the future. Sincerely yours, Ina Rianawati General Manager
s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Satisfied and I think I will come back again
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Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Thank you for sharing your positive experience at ibis Styles Malang. We are delighted to hear that you enjoyed your stay and plan to stay with us again. Your trust and intention to return are a great appreciation for our entire team and motivate us to continue providing friendly, professional, and consistent service. We look forward to welcoming you back to ibis Styles Malang for your next stay. Sincerely, Ina Rianawati, General Manager
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w***u
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
quite pocket-friendly and of course close to the city center
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Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Ibis Styles Malang. We are delighted to hear that our hotel met your needs and budget, and its central location made getting around Malang very convenient. Your review encourages us to continue providing comfortable accommodations in a great location at excellent value for all our guests. We hope to welcome you back to Ibis Styles Malang again in the future. Sincerely, Ina Rianawati, General Manager
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F***X
icon-Leisure
Leisure
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9.1
/10
Reviewed 6 week(s) ago
Even though check-in was late at night, the process was quite fast... The reception staff were friendly...
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Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at ibis Styles Malang. We are delighted to hear that, despite your late arrival, check-in was smooth and efficient. We appreciate your appreciation for the service provided by the front desk staff, and this compliment motivates our entire team to strive for fast, friendly, and professional service for all our guests. We look forward to welcoming you back to ibis Styles Malang on your next visit. Sincerely, Ina Rianawati, General Manager
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Y***p
icon-origin-TRAVELOKA
9.3
/10
Reviewed 6 week(s) ago
Good service and nice hotel and location
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Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Thank you for sharing your feedback following your stay at Ibis Styles Malang. We are pleased to know that you appreciated our service, hotel facilities, and strategic location. Your positive comments are truly encouraging for our team and motivate us to continue providing warm, professional service and a pleasant stay experience for every guest. We look forward to welcoming you back to Ibis Styles Malang in the future. Sincerely yours, Ina Rianawati General Manager
M***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Absolutely amazing, clean and comfortable
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Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your positive experience at ibis Styles Malang. We are delighted to hear that you had a wonderful experience at our clean and comfortable hotel. Your compliments motivate the entire ibis Styles Malang team to maintain our high standards of cleanliness and provide the best possible comfort and service to all our guests. We look forward to welcoming you back to ibis Styles Malang again in the future. Sincerely, Ina Rianawati, General Manager
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Fendrick C. P.
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel is nice and clean and comfortable too
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Accommodation's Reply
03 Feb 2026
Dear Mr. Fendirick C.P., Thank you for taking the time to share your experience with ibis Styles Malang. We are delighted to hear that you found our hotel pleasant, clean, and comfortable during your stay. Your compliments motivate the entire ibis Styles Malang team to continue striving to maintain the quality of cleanliness, comfort, and friendly, professional service. We hope to welcome you back to ibis Styles Malang on your next visit. Sincerely, Ina Rianawati, General Manager
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r***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Been here a lot with my parents, and this year, it's my first time here as a parent. Awesome staff, good services, comfy room, and family-friendly hotel. Definitely will be back here again next time.
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O***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly, the rooms are clean, comfortable, with a view of Malang City, and the staff service is very friendly.
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Mohammad M.
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Staycation
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9.4
/10
Reviewed 7 week(s) ago
The staff is amazing, they're friendly. I even chatted with the interns and even the chef. They're friendly and share their experiences. The rooms are clean, and the welcome drink is delicious. Awesome. Awesome.
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Accommodation's Reply
24 Dec 2025
Dear Mr. Mohammad M, Thank you for sharing your experience at ibis Styles Malang. We are delighted to read your review and know that you were impressed by the warm hospitality of our entire team, from the interns to the chefs, and enjoyed your warm and memorable experience. This reflects the true spirit of service that we uphold. We are also pleased to hear that you were satisfied with the cleanliness of your room and enjoyed the welcome drink we provided. Your compliments are a great inspiration to our entire team to continue striving to provide memorable stays for all our guests. We greatly appreciate your feedback, as it helps us improve our services and guest experience. We hope to welcome you back to ibis Styles Malang in the future. Sincerely, Ina Rianawati, General Manager
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T***y
icon-origin-TRAVELOKA
8.3
/10
Reviewed 7 week(s) ago
no toothbrush, no drinking water in the room, only one slipper, booked for 2 people with children but given a small bed.
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Accommodation's Reply
24 Dec 2025
Dear Valued Guest, Thank you for sharing your experience staying at ibis Styles Malang. We apologize for any inconvenience you experienced regarding the in-room amenities, including the lack of toothbrushes and drinking water, insufficient slippers, and the uncomfortable bed size for guests traveling with children. This is certainly not the experience we expect from our guests. For further information, ibis Styles Malang is implementing a program to reduce the use of single-use plastics, therefore some amenities, such as toothbrushes and drinking water, will be provided upon request. However, we recognize that this information and availability could be communicated more clearly to avoid inconvenience. We have noted your feedback regarding the provision of slippers and adjusting bed sizes to better suit the number and needs of guests, and we will follow up with the relevant team. We greatly appreciate your feedback, as it helps us improve our services and guest experience. We look forward to welcoming you back to ibis Styles Malang in the future with an even better experience. Sincerely, Ina Rianawati, General Manager
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Overall everything is good, room facilities, swimming pool & breakfast, top
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Accommodation's Reply
24 Dec 2025
Dear Valued Guest, Thank you very much for sharing your experience staying at ibis Styles Malang. We are delighted to hear that you enjoyed your room amenities, the swimming pool, and the breakfast. Your compliments will encourage our team to continue striving for excellent service and facilities. Your valuable feedback will be invaluable in improving our services and enhancing the guest experience. We hope to welcome you back again soon. Sincerely, General Manager, Ina Lianawati
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D***g
icon-Transit
Transit
icon-origin-TRAVELOKA
7.2
/10
Reviewed 7 week(s) ago
The room was comfortable and clean, and the access was easy. I just forgot to brush my teeth and there was no toothpaste 😁
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Accommodation's Reply
24 Dec 2025
Dear Valued Guest, Thank you for sharing your experience staying at ibis Styles Malang. We are pleased to hear that you found your room comfortable and clean, and the hotel conveniently located. However, we apologize for the inconvenience regarding the lack of toothbrushes and toothpaste in your room. For your information, ibis Styles Malang is currently implementing a program to reduce the use of single-use plastics as part of our commitment to environmental sustainability. Therefore, some amenities, such as toothbrushes and toothpaste, will be provided upon request. Our staff will be happy to assist you in obtaining them whenever you require them. We apologize if this information was not communicated accurately. We greatly appreciate your feedback, as it helps us improve our services and guest experience. We look forward to welcoming you back in the future. Sincerely, Ina Rianawati, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The room and bathroom were clean too, the staff were friendly and helpful when requesting breakfast for the trip to Bromo.
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Accommodation's Reply
24 Dec 2025
Dear Valued Guest, Thank you for sharing your experience staying at ibis Styles Malang. We are delighted to hear that your room and bathroom were clean and that our staff were very helpful with breakfast arrangements for your trip to Bromo. I am glad to have played a part in making your trip comfortable and smooth. We greatly appreciate your feedback, as it helps us improve our services and guest experience. We hope to welcome you back in the future. Sincerely, Ina Rianawati, General Manager
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 8 week(s) ago
cleanliness of eating utensils during breakfast
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Accommodation's Reply
24 Dec 2025
Dear Valued Guest, Thank you for your feedback on ibis Styles Malang. We apologize if you found the cleanliness of the breakfast utensils not to your expectations. This is extremely important to us, as cleanliness and guest comfort are our top priorities. We have forwarded your feedback to the relevant team for immediate evaluation and improvement, ensuring that the cleanliness standards in the breakfast area are always maintained. We greatly appreciate your feedback, which helps us improve our service and guest experience. We look forward to welcoming you back in the future for a better experience. Sincerely, Ina Rianawati, General Manager
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Hasan B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Very comfortable for resting. Thank you to the Ibis Hotel.
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Accommodation's Reply
24 Dec 2025
Dear Mr. Hasan B, Thank you for sharing your experience at ibis Styles Malang. We are delighted to hear that you had a wonderful time during your stay at our hotel. The entire ibis Styles Malang team greatly appreciates your feedback. We value your comments as they help us improve our services and customer experience. We hope to welcome you back in the future. Sincerely, Ina Rianawati, General Manager
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R***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly and responds promptly to complaints.
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Accommodation's Reply
24 Dec 2025
Dear Valued Guest, Thank you for sharing your experience staying at ibis Styles Malang. We are delighted to hear that our staff were friendly and responsive to your concerns. We strive to provide prompt and attentive service to ensure maximum comfort for all guests. We greatly appreciate your feedback, which helps us improve our services and guest experience. We look forward to welcoming you back in the future. Sincerely, Ina Rianawati, General Manager
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